winter said: .(1) Citibank's CSR's suck hard

This is not true. They are not well coordinate and do not know what they are doing. One said "you will not qulify" that other sayed "you are". I thing much training requird(my sugestion)

(2) If you want people to read your messages, you need to take the time to make them readible rather than just tossing something out with as you say "never corrected single line".
Paragraph breaks would be a big start.

Thanks for the comment. However it is not hard to understand the message I wrote.

demis001 said:winter said:(1) Citibank's CSR's suck hardThis is not true. They are not well coordinate and do not know what they are doing. One said "you will not qulify" that other sayed "you are". I thing much training requird(my sugestion) I guess you are not understanding my use of the term "suck hard".

Let me try again: I agree with you, Citibanks phone CSR's are poorly trained and mostly incompetent. Every time I have dealt with them I have not been satisfied.

I mostly try to communicate via email (msgs on the Citibank web site) these days so inevitably when the second or third CSR tells me something that contradicts the first CSR, I can quote the misinformation I was given verbatim (like the time they told me I had to open a new eSavings account to get the new interest rate). Of course even that does little other than give me personal satisfaction. (2) If you want people to read your messages, you need to take the time to make them readable rather than just tossing something out with as you say "never corrected single line".
Paragraph breaks would be a big start.Thanks for the comment. However it is not hard to understand the message I wrote.Speaking for myself, it is hard; I'm sure you have no trouble reading and understanding what you wrote.

winter said:demis001 said:winter said:(1) Citibank's CSR's suck hardThis is not true. They are not well coordinate and do not know what they are doing. One said "you will not qulify" that other sayed "you are". I thing much training requird(my sugestion) I guess you are not understanding my use of the term "suck hard".

Let me try again: I agree with you, Citibanks phone CSR's are poorly trained and mostly incompetent. Every time I have dealt with them I have not been satisfied.

I mostly try to communicate via email (msgs on the Citibank web site) these days so inevitably when the second or third CSR tells me something that contradicts the first CSR, I can quote the misinformation I was given verbatim (like the time they told me I had to open a new eSavings account to get the new interest rate). Of course even that does little other than give me personal satisfaction.

Thank you a lot. That is what really happen with citibank CSR. I hope they might be benefited from our comment!!

What I'd like to know is what do you do with all your dormant accounts? Close them? Keep them open with minimum balances? After awhile, you start to build quite a collection of dormant or low use accounts. I don't mind rate chasing but it seems every day there is another bank or offer that is better than the last and the temptation is to move over to greener pastures. As much as I'd like to keep opening new accounts, I wonder if there should be a limit to what is prudent or does that not matter to you as long as you can keep track of your accounts. What is your upper limit?

Customer service can be just as important as the rate. How do each of the companies compare?

I've had (or still have) accounts at all banks mentioned by OP except MBNA, and also CapOne Savings. In the end what I've used almost exclusively the last year or so is Presidential, Internet Checking + Premiere Savings. Especially attractive now that P has ditched the $5k minimum to avoid fee on savings.

Just a point of ref from someone whose been around these blocks.

Citibank just raised to 5.0%. They are also removing the outgoing ACH fee. Their daily limits will be raised as well.

Bohemian said: What would you do if by mistake you use credit card instead of ATM card at ATM?
I would be more careful next time and not blame the bank for my own mistake

Bohemian said:What would you do if by mistake you use credit card instead of ATM card at ATM?Put a sticker label "ATM card" on your ATM card and put another sticker label "use will incur $25 finance charge at ATM" on your credit card. Foolproof.

Bohemian said:I didn't blame the bank. I just requested is there a way they can make sure that they cann't allow credit cards (on request basis) to withdraw money from ATMs.
You did not say that in your post. Did not quite get what you meant with this but sounded like you wanted them to own up to the mistake

Bohemian said: None of them did own the problem.

Best to just forget about it and be more careful next time.
Reminds me of how my wife uses the wrong rewards Credit Card. Her answer is they both look the same from the back, I suggested how about looking at the front