makeinu said:Just some additional information on how USAA abruptly closed my account and bounced all my checks, refusing to give any explanation:
I just got a new copy of my credit report and I noticed that USAA did a soft-pull just before they closed my account. Like many here, I play the BT game. So it seems like this is a case of adverse action.

Caveat Emptor

Which credit bureau did they pull the report from?

I used to be in the military and periodically get mail from USAA, but I always used to throw it out because I didn't want another CC. I called today though to find out if I was infact eligible for an account, and they told me yes and set me up online so that I could access their products.

But now, I am moving soon so I think I am going to use USAA for renter's insurance on my new place.

In any event, I noticed on my account page that it says I am still in the military, however I can update that to discharged. I was discharged in '04. I'm not sure yet whether I should update my account correctly, or if I should leave it as is incase they try to bump me...

CSR today said it doesn't matter if I have been discharged, however they want to continue to address me by my rank, unless I specify otherwise.

Account verifications they generally do softs on Experian.

Credit decisioning on Equifax, although they have been pulling TU for some lately.

jiffy said:I used to be in the military and periodically get mail from USAA, but I always used to throw it out because I didn't want another CC. I called today though to find out if I was infact eligible for an account, and they told me yes and set me up online so that I could access their products.

But now, I am moving soon so I think I am going to use USAA for renter's insurance on my new place.

In any event, I noticed on my account page that it says I am still in the military, however I can update that to discharged. I was discharged in '04. I'm not sure yet whether I should update my account correctly, or if I should leave it as is incase they try to bump me...

CSR today said it doesn't matter if I have been discharged, however they want to continue to address me by my rank, unless I specify otherwise.

I would be very careful about establishing a policy, even to the point of asking a supervisor if it's going to be OK to start one. Technically, if your discharge date was in 2004, you're no longer eligible, unless you did something to establish eligibility before 2004, or if you for some reason had an official date of discharge that was after Jan 1 2005. Did you ever have any type of policy? Generally you have until Dec 31 of the year after you get out to start your very first policy with them. If they start insuring you and then find out you were discharged in 2004 and not technically eligible for membership, frankly I don't know if you're going to be the one out of luck or if they're going to let you slide by.

Here's my guess as to what will happen. If they don't find out on their initial checks of records (I think they compare your info to a list of servicemembers they buy from DOD through the FOIA), they will allow you to initiate coverage. At some point in the future, whether it is a few days or longer than that, they'll figure out that you weren't technically eligible to join USAA, and they'll probably just not renew your coverage at renewal time. While that would be unfortunate for you, allowing you to continue membership when not actually eligible opens them up to a lot of complaints and possibly shaky legal footing on any lawsuits brought about by anyone else who is no longer eligible and not allowed to join.

--z

calisoldier83 said:should I upgrade my debit account to the total rewards promo? pros or cons?

I would you get 6 months bonus 100 basis points on any FDIC savings account excluding CD's.

PoodleMan said:Note to OP, if you get a chance, you might want to fix the typo in : "PLEASE NOTE: USSA SAVINGS BANK IS NO LONGER ACCEPTING NEW MEMBERS FROM THE GENERAL PUBLIC." Would PM you but had trouble doing so in my web browser.

By the way, good job with the thread. It's nice to see it continue!

~ PoodleMan
fixed it.

I have tried to bring up the website for USAA www.usaa.com and it won't come up. Does anyone know what is wrong?

So weird I just tried and it says server not found. I called daughter in law and she tried and it doesnt work either.

I tried to get into my account last night and I got the same "server not found" error. However, this morning I logged in with no problem.

since they only allow 5k in transfers a day I got a letter saying there'll be a 6 day hold on a 30k deposit. Something about refunding lost interest charges.

I'll call them tommorow. How high have they permitted in the past? I need to move 100K from a non USAA bank ACH