Received and activated my SimplyCash card over a week now. Still nowhere show the $75 on cardoffers. Anyone see cardoffers CB?

Arkad said:That's odd, I called last week and did this very thing. The name of the card is changed on my online account screen and CSR said the new card is in the mail.

Huh, I was shot down too. Any special way you might have phrased it to get the conversion?

i applied to the AMEX SPG on card offers for the 40 dollars I think? About.. 5 weeks ago or so and I still haven't seen ANYTHING from them. I just contacted them today.

can we have a show of hands of people that were able to get this card without being in a business? and without rental property, etc?

vapno said:Arkad said:That's odd, I called last week and did this very thing. The name of the card is changed on my online account screen and CSR said the new card is in the mail.

Huh, I was shot down too. Any special way you might have phrased it to get the conversion?

Not really. I asked if the CSR if it was possible to convert my platinum cash rebate card to the Simply cash. He put me on hold for a minute to confirm, then said yes.

One more, I also online chatted with AMEX, and got different answer:
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Please wait while we contact the next available agent...
You are now speaking with Wade!
Wade: Thank you for contacting OPEN from American Express®. My name is Wade, how may I help you?
you : yes.
you : for SimplyCash card question
you : where I would make the office supply purchases that will get me 5% Cash Back as stated.
Wade: To receive 5% back on office supplies, we would recommend making those purchases at a dedicated office supply store, such as Office Max, Staples, etc.
Wade: This way, your purchases are sure to receive the appropriate merchant code for the 5% Cash Back.
........................................
-------------------------------------------------------------

when I confronted him with email above, he said: is there anything else I'd do for you? I can give you the phone number to find out....

that's a bull!

In my last statement, I never got 5% for Staples & OD purchase. When asked, they said it will appear only in the next statement.

Do you think I will get 5%? If not, why didn't nobody mention anything about this for the past 6 months?

their email agents are about the least knowledgeable reps you can encounter. I wouldn't put too much credence into that email response.
If Staples does not count as an office supply store, nothing will.


lindalyc said:Be aware! for those who think will get 5% back from Staples, AMEX lies! I nailed them with question: what % rebate would I get if I buy a $5 folder from Staples. Below is the email from them:

-----------------------------------------------------------------------
Thank you for your follow up e-mail.

Please be advised that if you purchase any item from any of the megastores/superstores viz Staples, Office Depot, Circuit City, Best Buy, Dell.com you will get 1% rebate as the listed stores do not qualify as everyday spend locations. Therefore, you will receive 1% rebate if you buy a folder from Staples.

Also, please note that you are eligible to get 5% rebate for purchases of wireless telephone services, automobile gasoline, and office supplies and equipment, in each case not purchased at a warehouse club, superstore or supermarket. Please be aware that the merchant from where you purchase any item will submit the merchant code and industry code to American Express for earning rebates.

However, please note that if the Merchant submits a Charge for a 5% Purchase under a different Merchant code or industry code, you will receive a Rebate of 1%, not a Rebate of 5%.

I hope I was able to resolve your inquiry to your satisfaction. We assure you that American Express will always be present to assist you whenever you need assistance.

Sincerely,

/R. Dey
Email Servicing Team
American Express Interactive Services

mase said:can we have a show of hands of people that were able to get this card without being in a business? and without rental property, etc?

I don't have a business or rental property and I was able to get the card (and was instantly approved w/ a decent credit limit).

My "business" name is my name, so my name appears twice on the front of the card.


Edit to add: Coming up on a month now and still no credit from CardOffers yet, but I figure it'll be another month at least before I get credit for it (or have to submit docs)

But aren't you guys afraid of being REVIEWED by AMEX if you don't really have a business?
I am afraid of that......