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FatFreddie
- Senior Member - 2K
posted: Jan. 16, 2007 @ 8:36a 
In early December I was only creditted with 5000 points. Called and was told to fax the offer details. I did so, sending them the F1M3 offer from my Sunday newspaper. Got a letter in mid-December stating there was a "system problem" that prevented 10,000 points from being awarded and I would get the additional 5000 points within 2 billing periods. Still waiting. |
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dfobmw
- Member
posted: Jan. 24, 2007 @ 5:39a
Today I was excited because it is my statement date and I was promised my missing 5000 points on the next statement. Logged on and there was the new statement. Still no missing points. They have a mailed copy of the F1M3 promo nad several phone calls. I will keep trying but it would be nice if someone posted a success story here. |
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gexi
- Member
posted: Feb. 7, 2007 @ 9:02a
Yet another statement passed without credit. Has anyone gotten credited yet? |
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FatFreddie
- Senior Member - 2K
posted: Feb. 7, 2007 @ 9:19a
My statement just came as well, and the 5000 points I'm owed did not show up. I called and was told they be there on or before my next statement date (3/5).  |
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mmaxSavings
- Thrifty Member
posted: Feb. 8, 2007 @ 10:02a
Anyone seen the 5,000 points they are due? Have called multiple times, even been sent a letter stating that they would show up, but nothing yet. Time to get nasty with Citi. |
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jimbocobb
- Senior Member - 1K
posted: Feb. 9, 2007 @ 4:48p
mmaxSavings said:Anyone seen the 5,000 points they are due? Have called multiple times, even been sent a letter stating that they would show up, but nothing yet. Time to get nasty with Citi.
Same problem here...I am faxing in the ad to open up a dispute...they said to call back in 24-48 hours to verify they have received the fax and opened the dispute...Everyone keep posting here please to let us know if you get the extra 5000 points.
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mmaxSavings
- Thrifty Member
posted: Feb. 11, 2007 @ 10:52p
Called again tonight. The points are on the account, but since there was no activity on the account, a stmt wasn't generated so they were not transfered to TY network. What a mess. So, another purchase is going to be required to get the 5,000 to transfer. She offered an additional 5,000 for the inconvenience, so I guess that is something. Hopefully it will all be resolved with the March stme, but I'm not holding my breath. |
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alleni
- Senior Member
posted: Feb. 12, 2007 @ 2:32a
mmaxSavings said:Called again tonight. The points are on the account, but since there was no activity on the account, a stmt wasn't generated so they were not transfered to TY network. What a mess. So, another purchase is going to be required to get the 5,000 to transfer. She offered an additional 5,000 for the inconvenience, so I guess that is something. Hopefully it will all be resolved with the March stme, but I'm not holding my breath.
An additional 5k points with a purchase? That's hot; almost enough for a $50 gc. Is there a minimum on the purchase? |
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WalStMonky
- Happy Member
posted: Feb. 12, 2007 @ 6:50a
If all that's needed to move the points is to cause a statement to generate I'd consider sending $1 payment through billpay. Then request a refund check next statement period. That would generate 2 statements, cost them whatever it does to cut and mail a check, and give me the warm fuzzies. |
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mmaxSavings
- Thrifty Member
posted: Feb. 12, 2007 @ 7:35a
alleni said:mmaxSavings said:Called again tonight. The points are on the account, but since there was no activity on the account, a stmt wasn't generated so they were not transfered to TY network. What a mess. So, another purchase is going to be required to get the 5,000 to transfer. She offered an additional 5,000 for the inconvenience, so I guess that is something. Hopefully it will all be resolved with the March stme, but I'm not holding my breath.
An additional 5k points with a purchase? That's hot; almost enough for a $50 gc. Is there a minimum on the purchase?
The only reason another payment is needed is to get the stmt to generate. Any activity would be fine. A small purchase is easiest for me. |
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diggydoggy
- Senior Member
posted: Feb. 14, 2007 @ 9:53a
just checked my statement and FINALLY the 5k points that i called them twice about showed up! FINALLY. |
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leiandqdq
- Senior Member
posted: Feb. 19, 2007 @ 10:29a
Just checked mine today, that missing 5000 pts showed up too |
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dfobmw
- Member
posted: Feb. 22, 2007 @ 5:30a
I also finally received my missing 5000 points. This after 2 calls and sending proof of offer F1M3. They said it would take 2 statements and it did. |
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FatFreddie
- Senior Member - 2K
posted: Mar. 7, 2007 @ 2:25p
Finally got my other 5000 points today. Took 3 statements after I called and furnished proof of the promo in mid-December. |
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