MBNA always posted the upcoming closing date on their account summary pages. Chase and several other card issuers do this.
Once MBNA cards were merged, this info was no longer posted...and I don't think other any other BofA accounts do this either.
A savvy online banking manager I've worked with at BofA said several customers had complained about this change, and he knew of no time frame for getting it reversed.
Does anyone know a reliable way to get this info? I know at Wells Fargo, Principal Bank, and a few other places, you can call and get the closing dates for the coming calendar year...perhaps there's a dept I haven't yet found at the huge BofA bureaucracy that could provide similar info?
Edit: Many thanks for the good answers:
byex0039's option of payment history never worked for me in Firefox 2.0. but does indeed work in IE 6.
g10ny's suggestion of "printable statements" does now seem to be working for me too (though technically, they aren't PDFs any more)
ON the Bank of America website, click on account details. On the left side of screen, click on arrow next to payment summary. It will show the next closing date.
Many thanks for the rapid, on-point replies. I think firefox was keeping me from seeing these.
How funny that a senior online banking person, who was extraordinarily competent in other matters, was clueless on this, yet two FW members has a workaround within 20 minutes on a Saturday night
jairocon
Senior Member - 1K
posted: Nov. 12, 2006 @ 4:48p
asdf9876 said: log-in bill pay & e-bills e-bills select account e-bill history select specific statement --billing date (closing date) is shown in a box at the top
While this gives you the old closing date not the upcoming date, my closing date has not changed for as long as I have had my BoA card (10 months).I would raise some caution about this belief. My BofA Power Rewards card has closed on the 10th every month for the past 5 months. This month it closed on the 9th!
My 6 mo 0% BT was due on the 6th billing date statement and of course I scheduled it to be paid on the 10th. Two unwanted things happened:
1.) since statement closed 1 day before I anticipated, I will get 1 more month of high util on my CR as opposed to having a 0 balance reported 2.) I might face a problem on the next statement if BofA decides to charge me with finance charges
Luckily I do have a printout of the terms of the BT when I took it out, which clearly stated that it needs to be paid off by 11/10. I even called BofA to verify, which they did. And I wasn't charged any finance charges on the statement that printed on the 9th. CSR couldn't tell me why the date shifted - he attributed it to the "merger mess". Anyway, that's my story.
jairocon
Senior Member - 1K
posted: Nov. 12, 2006 @ 4:57p
byex0039 said: ON the Bank of America website, click on account details. On the left side of screen, click on arrow next to payment summary. It will show the next closing date.Excellent suggestion - worked for me both in Firefox 2.0 and IE6.
catonis
Happy Member
posted: Nov. 12, 2006 @ 5:56p
jairocon said: asdf9876 said: log-in bill pay & e-bills e-bills select account e-bill history select specific statement --billing date (closing date) is shown in a box at the top
While this gives you the old closing date not the upcoming date, my closing date has not changed for as long as I have had my BoA card (10 months).I would raise some caution about this belief. My BofA Power Rewards card has closed on the 10th every month for the past 5 months. This month it closed on the 9th!
My 6 mo 0% BT was due on the 6th billing date statement and of course I scheduled it to be paid on the 10th. Two unwanted things happened:
1.) since statement closed 1 day before I anticipated, I will get 1 more month of high util on my CR as opposed to having a 0 balance reported 2.) I might face a problem on the next statement if BofA decides to charge me with finance charges
Luckily I do have a printout of the terms of the BT when I took it out, which clearly stated that it needs to be paid off by 11/10. I even called BofA to verify, which they did. And I wasn't charged any finance charges on the statement that printed on the 9th. CSR couldn't tell me why the date shifted - he attributed it to the "merger mess". Anyway, that's my story.
I had a 6 month 0% that I thought would end in December. I called to check and now they say January. Your point may explain this.
jairocon
Senior Member - 1K
posted: Nov. 12, 2006 @ 6:03p
catonis said: I had a 6 month 0% that I thought would end in December. I called to check and now they say January. Your point may explain this.Actually - when I called they were telling me that I don't have to pay it until 12/10 (which would be moved up one more month). I just didn't believe them (and it wasn't anywhere on the site in writing) and since I didn't know if they wanted to pull some trick of having two 0% promos running at the same time on my account I decided to rather pay it off then to deal with something too complicated.
ILikeDollars
Greedy Member
posted: Nov. 14, 2006 @ 11:05p
jairocon said: catonis said: I had a 6 month 0% that I thought would end in December. I called to check and now they say January. Your point may explain this.Actually - when I called they were telling me that I don't have to pay it until 12/10 (which would be moved up one more month). I just didn't believe them (and it wasn't anywhere on the site in writing) and since I didn't know if they wanted to pull some trick of having two 0% promos running at the same time on my account I decided to rather pay it off then to deal with something too complicated.
Whenever I have a balance at a promo rate, I call and ask "what day do I need to pay this balance in full by in order to avoid any finance charges?" I then ask them politely to note my account that they told me that date, and I make a note of their name and the time of the call (and their identifying employee number / ticket number for the call / etc). This usually comes in handy as about 10% of the time the CSR tells me a date thats a month too late. Later, when I need to call to get it fixed, I'm always able to point out their misinformation and quickly get any finance charges reversed.
jairocon
Senior Member - 1K
posted: Nov. 15, 2006 @ 8:23a
Here's something that I have not noticed before - but looking over my last statement pay closer look to the promo rates and the ** terms:
This was the first time I saw bank indicating that the 0% promo rate ends at the end of current billing cycle and needs to be paid off. I'm sort of itching to call BofA and take one last BT for 14 days and then pay it off again before the current cycle closes.
EDIT: Called BofA and asked for a new BT. Either they are very confused or I am. This is how I understood my original 6 mo 0% promo BT:
Acct opened: 5/16 0% BT expires on 6th billing closing date: 11/10 BT was paid off on 11/10 - resulting in zero balance.
New BT (supposedly STILL under original 0% intro terms): CSR claims 0% no fee good until 12/25 (due date of december statement). I had the lady write it down on my account, took her name and I'll call to verify the terms in a few days again. I thought it would be only good through 11/29 (my current due date) but she insisted that as long as I pay it off by 12/25 there will be no finance charges. Asked for the funds to be deposited into my BofA checking acct, will see how quick it will get there. Anyway, sorry this is off topic a bit.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.