I looked for this in other threads but didn't find it, so here goes:
I'd been having some trouble making my payments through the Bank of America website, where I use their Billpay service, and apparently the hangup in their system involves not checking your mail. I spoke to a customer service representative tonight, and she said it's a common problem they are aware of, but people might just get frustrated, or miss their payment, so I figured I'd let you know in case you wanted to pass it along.
All you have to do is go in and read the new messages, sign yourself out, and sign back in and the problem should be resolved!

