Why does everyone keep referring to this fdicenforcer as "ajulius."?

From what I have seen, as I worked for a credit card company (I will not name names) as an analyst, the comments were dead on. I have not seen any evidence that this user is someone of another name on this forum, in fact, what evidence is there that anything this user said is incorrect or is someone by another name? All I see are personal attacks against fdicenforcer.

The topic here has gotten offtopic by a group of individuals who seem to want to personally flame others.

His forum on amtrust was very credible because I had friends who put money in the account and they also had severe issues and they were even worried. So if anything the evidence speaks contrary to what people on here were saying. I realize this is not the Amtrust thread. Just pointing out that people here apparently are blowing smoke and trying to hijack this thread for their own personal reasons.

As a user of fatwallet, I find these kind of arguments baseless and silly, and makes me wonder.

to answer deeder's question...because we recognize his "style" it's quite unmistakable...even if he is "hiding" under a new "handle"....

patch96 said:For the op

I was told to write to:

HSBC card services
Po Box 81622
salina CA 93912

attn: correspondence team

If the OP or anyone else in this situation has a better address or a PERSON to send the certified letter to please indicate

Thanks in advance

If that address is not the same as the one on the statement specifically identified for billing disputes, then send to both to protect your rights.

Not sure what happened to the others. But it have been smooth sailing for me.
I opened an account last Dec with 0% and paid it off last week before the statement arrive.
No rate change during that period at all.

Thanks to everyone who contributed addresses and suggestions.

I am still waiting to hear from the lady from the President's Office.

So far, while a few other have reported rate jacks, it seems that I was the only one met with unhelpfulness by CSR. However, if you have been rate jacked and the regular CSR aren't helpful, PM me and I will send you the number and extension to "upper management."

As promised, I will report back when I hear back from HSBC.

i was told that this issue would be rectified and that the 0% would be re-implemented. I was NOT told of any letter sent out to me, but of a computer glitch

Just got the call back from the lady at HSBC:

She stated that there was an error that caused the promotional balances to be subjected to the rate jack. She said that the situation is being resolved and that they have already implemented the fix. It should be reflected in 1 - 2 billing cycles.

She did confirm that there was a change-of-term on my account (and presumably anyone else who experienced the rate jack). The notice changed the APR to default APR. So, they are still jacking my rate, just that my promotional balances should have remained at 0%.

For those of you who experienced the rate jack, my suggestion is:
- Call HSBC and confirm that it is a computer glitch on your account (call again if your rep isn't helpful).
- Don't pay off your BT.
- Wait for the fix to be effective.
- You are free to take the suggestion of disputing your error in writing. Given my contact, I personally choose to not at this time.

If you still don't see the change implemented, say, by the end of January, PM me and I can get you the contact info for upper management.

ckpeter said:
- Don't pay off your BT.

I would not take this route.

Currently, I also owe about 19K w/ HSBC started last month. I think it's too risky to save 5% (put in a saving) and try to dispute w/ them. If this happened to me...I will be happy if they just refund the mistake interest charge and move on. I'm not codeman. I find it's better to make xtra $$ by working xtra hours rather than suing people. my .02.

ckpeter said:...She stated that there was an error that caused the promotional balances to be subjected to the rate jack. She said that the situation is being resolved and that they have already implemented the fix. It should be reflected in 1 - 2 billing cycles....

In 60 days from the billing date of the first statement in which you were rate-jacked, you will lose many of your rights protected by the Fair Credit Billing Act unless you send the dispute in writing.

Verbal promises are worthless.

Chances are, the finance charges will be corrected as promised, but don't be surprised if they aren't. Verbal promises are worthless if they don't fix this to your expectations. Get the promise in writing. Send the written dispute today.

I don't understand why people don't get it that they need to get the dispute letter in the mail to protect themselves. It's not that hard to do. If they refund less than the full amount, you are SOL if all you have is a verbal promise.

This is my last post in this thread and I wish you all good luck (which is what you are relying on if you don't get the written dispute in the mail).

If you want to write to HSBC, include all relevant account information, and state specifically that your balances were under promotional offer, and should not have been affected by the change of rate. Ask them to send you a copy of the change-of-term (if you didn't receive) and to respond to you with a reason for the rate increase.

As gatzdon said, make sure that you do that within 60 days of the date of the statement on which you were charged the finance charges.

I personally chose not to write, given the verbal promise from my contact. I also chose to keep my balance since, interest-wise, it is rather small, yet it is big enough that I don't want it to affect my cash flow plan. I will certain write to HSBC within 60 days, if my contact cannot rectify the situation for me.

I am not posting the upper management number because I don't want HSBC President's Office to be flooded with complaints. Since we know that they are working on it, it does us no good to keep asking "Are we there yet?"

Again, thanks to everyone for their suggestions, and best wish on resolving for those affected.