For those of you applying for a Money Return Visa as part of an AOR, BEWARE!!! They are not honoring the terms of no fee transfers as stated in the terms and conditions.
Here are two quotes which support my case for no fee:
Balance Transfers and Cash Advance Checks are subject to transaction fees in the amount of None of the transaction (minimum $0).
Transaction fee for Balance Transfers and Cash Advance Checks: None of each such cash advance (minimum $0 ).
They are trying to charge me 3% no max! I was on the phone with them for 30 minutes after activating my card, and they would not do a no fee transfer! I finally convinced them that something was up and they will investigate and call me back within 48 hours.
This is a huge hassle but I will fight it as hard as possible because I am right here.
UPDATE
BoA called me back and waived the fee. I am happy with how it turned out. Others who applied for this card, be prepared to escalate the issue with a manager.
Too bad... I applied for this card in my AOR 2 days ago. This was the only BofA card I applied for that had capped fee on BT. I was counting on reallocating lines to this card Please do post how your dispute goes.
I recently was approved for the "Money Return Visa Platinum Plus", which correctly has a waived BT fee.
My guess is that either a) you applied for the wrong card or b) your credit was not good enough for the card above, and they gave you a different card. They often state in the T&C that the card is subject to credit approval, and you may be approved on different terms.
Are the quotes in the OP from the website where you applied, or the documentation you received with your card?
FloorsMat
Senior Member
posted: Dec. 8, 2006 @ 7:03a
The above quotes are the quotes from the website where I applied for. I don't have my terms with me but I assume they are the same. I was approved for $9000 so I should have been approved under the best terms. I believe there is an honest mistake here and I hope they solve it quickly.
FloorsMat said: The above quotes are the quotes from the website where I applied for. I don't have my terms with me but I assume they are the same.
You know what happens when you assume.
Why don't you find those terms, and report what they are.
FloorsMat
Senior Member
posted: Dec. 8, 2006 @ 7:20a
therivler1 said: FloorsMat said: The above quotes are the quotes from the website where I applied for. I don't have my terms with me but I assume they are the same.
You know what happens when you assume.
Why don't you find those terms, and report what they are.
The terms and conditions do say 3% no max, but it doesn't say anything about the promotional period. Do I have any recourse here? Their website still says 0% for 6 months no fee.
FloorsMat said: therivler1 said: FloorsMat said: The above quotes are the quotes from the website where I applied for. I don't have my terms with me but I assume they are the same.
You know what happens when you assume.
Why don't you find those terms, and report what they are.
The terms and conditions do say 3% no max, but it doesn't say anything about the promotional period. Do I have any recourse here? Their website still says 0% for 6 months no fee.
Your only recourse is to find out why you were approved for different terms. Arguing the BT fee at this point is futile since BofA is right.
FloorsMat
Senior Member
posted: Dec. 8, 2006 @ 11:17a
I am happy to announce that BoA solved this problem. They waived the fee. They were unsure of what exactly went wrong.
Overall I am happy with how BoA solved this issue. Mods feel free to close this thread.
FloorsMat said: I believe there is an honest mistake here and I hope they solve it quickly.
I agree, but there have been too many so-called "honest mistakes" lately in which BofA was involved. Reminds me of the rebate companies who deny rebates with no reason, hoping to get away with it.
So they did offer you a $100 GC for your time or they thought they made you enough favors? (sorry for my tone, I'm kinda angry after BofA messed up some accounts I opened with them, the most recent one being the NEA money market with competitive interest rate)
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