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OAPR
- Member
posted: Apr. 23, 2007 @ 7:30a 
My TU inquiries started to disappear(last month) after about 110 total pulls. 85 of which were my daily TC pulls, and 25 were other soft pulls from various banks. For EQ it took about 130 pulls(just finished yesterday). So this "feature" is still working. |
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alchemize
- Thrifty Member
posted: Apr. 23, 2007 @ 8:41a
mrbudman said:Still not working so far.*shakes his fist at TrueCredit.
Programmers are probably just getting their morning coffee in Chicago. They'll look at it this morning, go catch some lunch, fix it in the afternoon. I predict it will be fixed by 4:00 CST. |
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Pakaderm
- Thrifty Member
posted: Apr. 23, 2007 @ 8:55a
I just called, and the same Indian CSRs told me it was their "internal system" problems. She said try back in 24 hrs.
-Pak |
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afeld
- Greedy Member
posted: Apr. 23, 2007 @ 9:52a
Me too, called this morning (after being told to wait a couple of hours and try again yesterday morning), I can't understand what the person said, and had to read my SSN out loud three times. I finally just asked him if I should try later, and he said something that sounded like "yes", so I said thanks and good bye and hung up. |
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tashayar
- Senior Member - 4K
posted: Jul. 1, 2007 @ 7:42p
Hmm... This is what it comes out to be when I go to pay.
Items In Your Order Price
3-Bureau Credit Monitoring 11.21/month
SubTotal 13.70 (what is this mystery subtotal????)
NY Sales Tax 1.15
Total $14.85 |
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Trinidon2k
- Senior Member - 1K
posted: Jul. 9, 2007 @ 6:33p
Are people still having problems with this?
I think $11 bucks a month is the greatest deal on this and was about to pull the trigger. |
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Trinidon2k
- Senior Member - 1K
posted: Jul. 9, 2007 @ 8:29p
I just called to see if I get one month free or some kind of introductory offer. No go. It is really difficult to understand the reps. That guy rolled his R's way too much. |
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jatan1986
- Broke Member
posted: Jul. 9, 2007 @ 10:38p
tashayar said:Hmm...
This is what it comes out to be when I go to pay.
Items In Your Order Price
3-Bureau Credit Monitoring 11.21/month
SubTotal 13.70 (what is this mystery subtotal????)
NY Sales Tax 1.15
Total $14.85Just started the service and... 3-Bureau Credit Monitoring 11.21/month
Total $13.70 |
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hoxbox
- Senior Member
posted: Aug. 29, 2007 @ 1:55p
I got charged 14.95 this month for some reason and it used to be $11.21 the last 2 months. I called the 866 number and the lady emailed me a gift certificate and informed me I must sign up for it again to avoid the overcharge next month.. *sigh* EDIT:
Lol now I try to sign up with this link:
https://www.TrueCredit.com/orderOrigination?op=IDTheft:Right&product=CreditMonitoring&cb=WalMart
It's only offering me the $14.95 plan... looks like a sly way for Transunion to get rid of the WalMart plan!! Edit#2:
I signed up via the clicked with gift certificate mail. We'll see how much they charge me next month. If it's $14.95 again I'll just keep it since I already setup daily automatic bumpage with TU... |
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Ryan
- Member
posted: Aug. 29, 2007 @ 2:12p
hoxbox, I noticed I was just billed $14.95 this month as well. What number did you call to ask about the charge? |
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hoxbox
- Senior Member
posted: Aug. 29, 2007 @ 2:27p
Ryan said:hoxbox, I noticed I was just billed $14.95 this month as well. What number did you call to ask about the charge? It's the 1 866 212 2170 phone number. However it may just all be for nothing. Here's my order summary using the gift certificate: It shows $14.95 I'm thinking TC purged the WalMart plan from their computers. YOUR ORDER
============================================
Order Date: August 29, 2007
Order Number: xxxxx ORDER DETAILS
============================================
3-Bureau Credit Monitoring
--------------------------------------------
Less Gift Certificate (***********)
0.0
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SUB TOTAL
$14.95
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State SalesTax
$0.00
--------------------------------------------
TOTAL
$14.95 PAYMENT
============================================
Gift Certificate (************)
0.0 |
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captainlynne
- Senior Member - 1K
posted: Aug. 30, 2007 @ 3:24p
I just got my automatic charge for this month and mine too went up suddenly from $11.21 to $14.95. I called and selected the menu for cancellation (retention I'd suppose) and told the guy that I needed to cancel and get a refund for the current charge since apparently the price went up and nobody told me. He said he'd refund the extra charge from this current bill and make sure it stays on my current plan of $11.21 per month. Obviously I'll be keeping an eye on the bill next month to make sure it works out that way. |
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dmlavigne1
- Senior Member - 1K
posted: Aug. 30, 2007 @ 4:12p
add me to the me too. Called and they are refunding the difference then sending the account to the technical department for "fixing". This ie truly a scam to get people that do not pay attention. |
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lady400
- Senior Member
posted: Aug. 30, 2007 @ 9:34p
Same story here. After several months of service with the correct $11.21 charge, this month it suddenly changed to $14.95. I was also put through the process of getting a partial credit, then cancelling the account, and signing up again with a gift certificate. The CSR said this was necessary to "reset" the account correctly. Nothing in this process reassures me that I am back on the $11.21 WalMart plan. We'll see what happens next month. If it's wrong again, it's time to cancel and move on. |
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DavidScubadiver
- Frivolous Member
posted: Aug. 31, 2007 @ 12:13p
Top you all. I was charged $16.00
But I don't see anywhere on the site what they were supposed to charge. https://www.TrueCredit.com/entry/walMartEntry.jsp?cb=WalMart When you click to order they don't even have the option for the monthly charge. My receipt from end of July was: 3-Bureau Credit Monitoring
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SUB TOTAL
$11.21
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State SalesTax
$0.78
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TOTAL
$11.99 PAYMENT
============================================
VISA (************xxxx)
$11.99 So I guess I am supposed to be charged $11.99 and they decided to tack $4.01 on to the bill. Seems fair enough. Not. I replied to the invoice and said I was overcharged $4.01 for August and that they should fix it or refund the entire month and cancel service. Fudkers. |
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DavidScubadiver
- Frivolous Member
posted: Sep. 2, 2007 @ 9:06a
Geez, these guys are real swift. I was told 3 times the amount for the service was $14.95 and said 3 times that I signed up for $11.21 and finally she spoke to a supervisor and said they would refund the $4.01 (after tax) difference and that it should continue to be 11.99 in the future. We'll see. Kind of odd that this sort of company would be making this kind of mistake and assume that the type of people who sign up for it wouldn't catch on to being overbilled. |
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Toysurfer
- Member
posted: Sep. 12, 2007 @ 1:43p
I signed up for the WalMart discounted plan in March, but they charged me $14.95 this month just as I suspected they would.
Didn't really need the service anymore, so I just told the CSR to cancel my subscription. |
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dmlavigne1
- Senior Member - 1K
posted: Sep. 12, 2007 @ 8:12p
First call was 8-30 and they said they would credit the difference and adjust the account.
Nothing was credited or happened.
Called today and demanded the refund and one month free. They said the price had expired and I should have been contacted. I was not contacted (nor was anyone). I'll take the one month and move to another service. |
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DavidScubadiver
- Frivolous Member
posted: Sep. 24, 2007 @ 11:02a
Check out the privacy matters thread ... you can get a full year's service for 29 bucks. |
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