I just looked the card up on card offers. (Use the alphabetical listing--it's on the last page of the "M"s!) I clicked on the terms link there and came up with this information about balance transfers:
*BALANCE TRANSFERS. If the total amount you request exceeds your credit line, we may either send full or partial payment to your creditors in the order you provide them to us or we may send you Cash Advance Checks. Allow at least 2 weeks from account opening for processing. Continue paying each creditor until the transfer appears as a credit. Transfers are processed as cash advances as described in the Credit Card Agreement. Cash advances incur finance charges from the transaction date. Balance Transfers and Cash Advance Checks are subject to transaction fees in the amount of None of the transaction (minimum $0).

Although that "None" inserted in the text makes for an awkward sentence, I don't see any way to interpret it other than saying there is NO transaction fee for a balance transfer. I'd call again and speak with a manager.

Don't know if this helps, but here I go...

I applied for the BoA power rewards in August, got accepted, didn't use the BT rate at the time and come December I receive a promotion in the mail and online about 0% / no fee until November 2007. It's going to turn out to be about 10 months - but I hopped on that sucker!!

MosDeft said:A week ago, I did a BT over the phone on the Money Return Visa. The CSR whose name I got and his office confirmed he got supervisor approval for no fee. When I checked last night, lo and behold a $300 fee was nailed on my account. I called in today and was transferred 3x (once to the office where the original lying CSR was, was told that department is closed), and the last CSR kept refusing to acknowledge the terms of the offer which I said I had in front of me. When I asked to be transferred to a supervisor, he said he was one. He said "You did it over the phone, the fees still apply." I told him this is ridiculous and I would call back. Now I so understand why BoA has one of the worst customer satisfaction reputations You might want to double-check the terms that you received with your card (not the terms that appear for the application). If it says no fee, then you should be in a good position to argue with them. Chances are though that it mentions a fee, even though the application didn't. This seems to be an issue that's happening quite a bit lately.

I'd be curious to know whether everyone who ended up having a fee assessed when told that there would be no fee still has their promotional period listed as only six months. My fiancee applied for the WorldPoints card with a 12-month BT offer (with a 3% uncapped fee, but with $50 statement credit after first purchase or BT), but instead received her card with a 6-month BT offer (with no fee, and with no statement credit). Upon calling and explaining to BoA that the terms she received didn't match the terms on the application, they simply said that the terms they showed on her account were the same as the terms mailed to her. Everyone agreed that the terms didn't match the application online, but no one had any explanation as to how the offer got mixed up. It sounds like this is something BoA might need to work on.

As far as their customer service goes, I've never had a negative experience with MBNA, BoA, or FIA Card Services, so I can't complain. I can certainly understand everyone's frustrations with the offer mix-ups though, especially since you were told by a CSR that the fee would be waived.

I actually have the other BOA card. I didn't see the offer(or maybe I missed it) but I am aware of 0% apr for BT when I logon to website.
I called and asked about that. It's 0% apr BT until Nov. 2007 with a max of $90 BT fee.

For the record, you don't need cardoffers to see it use the awkward "None of each such cash advance" language, it's on BofA's regular page for the card:

linky-doo (click "rates and fees")

They should really correct that (hopefully to be more clear, and still no-fee).

You know, I have an Efectiva card that I got about 7 months ago. There was no BT fee for at the time.

At the time, I recall the site being more clear (but I don't have a printout). There was also an "additional disclosure" that came with the card when I got it, that included the promotion period BT rule s(0%, no fee, etc). This was all pre-MBNA merger.

The efectiva card currently has the same awkward language as the other BofA cards in question.

I think it just lends more credence to the theory that BofA is smoking dope.

FYI - if you go into a BofA and ask for their world points CC pamphlet it clearly states 12 month 0% no fee BT's. I used that to get my balance transfer.

if you go into a BofA and ask for their world points CC pamphlet it clearly states 12 month 0% no fee BT's

I think that you're incorrect, Fred. Here's a quote from the Terms cited on the BofA site for the World Points card:

"Balance Transfers and Cash Advance Checks are subject to transaction fees in the amount of 3% of the transaction (minimum $10).". They provide NO maximum.

I think that the BofA DOES have have $0 BT fees for cards with 6 MONTH durations. However, it appears that the largest bank in the world is increasingly moving towards uncapped 3% BT fees. Will competitors follow or hold the line????

What will become of our "beloved" AORs????? Or as Marlon Brando once uttered, "Oh, The Horror, The Horror"

Update: I got a call earlier this afternoon from the BoA CSR who processed my BT. He apologized for the mixup and that the fee was to be CREDITED back meaning the fee would be charged anyways, but a credit would also show up immedately after. Who knows if he was telling the truth or not, but I got the fee removed. Still doesn't compensate me or the others who had to call and speak with these stubborn (fill in expletive). I don't have any experience with MBNA but if BoA is this bad, it's only a matter of time before they bring them down with em'

I just checked, but the credit hasn't shown up yet. He mentioned it might now show up yet on online banking, I'll give him the benefit of the doubt