These arseholes closed my account the day before my statement closed. I would have had just more than enough points to cash in my final $50 countrywide mortgage reward. I'm mad.

I think Chase is trying to get rid of me. I'm holding about $15k on a card at 2.99% for life.

Same thing happened to me. I just called the CSR, and I was given my balance over the phone. They told me that I would be issued a new credit card on April 15th.
The CSR offered to connect me to the technical support department to re-add my account to the website. I declined. I'll wait until I get the new card on the 15th and then I'll try to re-add it.

Wow, Chase can't download any more than 45 days of activity to Excel. Amazing. Anyone know of a way around this? This doesn't seem right at all. I will be forced to MANUALLY enter hundreds of transactions for 2008 taxes off my statements.

EDIT: OK, just confirmed that Chase does NOT allow you to download any more than 45 days of activity to Quicken, Excel, etc. So I now have to manually enter nearly 1,000 transactions into my accounting software. Un-freaking-believable.

Oddly enough, I did a google search and couldn't find any complaints about this. Am I the only one that relies on this download capability? Chase is the ONLY card issuer I am aware of that does not allow a user to download more than 45 days of activity.

Does anyone know of a way to convert my PDF statements into comma-separated text I can enter into excel? Man, I'm pissed.... this is a going to take me 4-5 hours, minimum to get this done right.

Like a number of other people I couldn't access my account through cardmemberservices.com anymore. I talked to a CSR who had to transfer me to tech support to set up my account at chase.com. And now I can see my account info.

I had to call in to add my account to my existing chase.com account. In doing so, the CSR also said my 0% APR expired .. which shouldn't be the case. You may want to call and check.

Did not work for me.

I hate to dig up an old thread, but...

Good news on my front (for a change). I previously had both the Chase Freedom and Countrywide card -- both at 4,100 -- an odd state considering how few cards I had. When Countrywide was discontinued, I was issued a second chase at 4,100. CSR at activation time was happy to combine the cards into a single $7,900 card at the good rate I apparently had on the original Chase Freedom.

A rare win.