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Offer to Switch Citi Dividend to World Mastercard -- a Citi Scam? Archived From: Finance

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Today I received in the mail a postcard from Citi welcoming me to the new Citi Diamond Preferred Rewards World Mastercard. The "offer" states that my old Dividend card will automatically switch to the new card if I do nothing by June 30, but that I can keep my old card if I want. I called the 800 number and asked the difference between the two cards. The Indian guy repeated his canned speech about 3-4 times and put me on hold twice before telling me that one is called the Dividend card and the other is called a World Mastercard! The truth, really! Eventually, he said that the sole difference was that the new card waived the $39 fee for going over the credit limit.

I am inclined to reject this "offer" from Citi. It seems fishy to me. I still have the old Dividend card that gives me 5% back in TY points for gas, groceries, pharmacy, etc., and I have been hoping that Citi does not drop my 5%. My suspicions are that Citi will "upgrade" me and then take away the 5%. The offer states that the TY points will work the same for the new card as the old (and the Indian guy confirmed the 5% would stay) but just smells like a trap.

Just wondering if others are in the same position and what you all think.

Thanks,
FATNYC


Just spent an hour going through all the posts. So to save others time, let me summarize.

Major disadvantage of changing the card-
Cards with no credit limit can hurt your credit score. Link

Although we may never know why they did this, a few possibilities are-

1. Citi may get a higher interchange fee (the percentage fee assessed on each transaction) for World products:
pdf link
thanks AyresFan

2. Some suggest it is a way to discontinue the 5% Thank you points- Though this does not seem to be the case.

3. To get as many people as possible to switch over to a separate 2% rewards program, so when they reinstate the 5% rewards program for the card again (as they are currently doing), they won't have to pay out 5% to all current cardholders. i.e. Make the current customers think they're getting a good deal because they get a "special" card, and offer an actual good deal to new customers to attract more business.

To decline the "upgrade", call 1-800-950-5114.

Message edited by: jayK on 2007-05-23 11:35:17 CDT
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Citi doesn't offer 5% since April, if i am not mistaking. My Citi Dividend card only offers 3% on gas, 2% on cable, and 1% on the rest.


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If you are still getting 5% on your Citi Dividend, definitely keep it, since most of us have been dropped to 2%. AFAIK, the Diamond Preferred is 5 pts per dollar only for the first year, then 1 pt after that. What's even lamer is that you need 6000 pts to get a $50 GC.


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madscribe said:If you are still getting 5% on your Citi Dividend, definitely keep it, since most of us have been dropped to 2%.That's right, most people I know have had the rebate dropped. Only one I know still has the 5%.


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when they say "world", do they mean "world mastercard"? most of the world mastercards have a fee, and they have a revolving credit line and better benefits.


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I have the diamond rewards & get 5 percent for the last 5 years also get this postcard & called & was told my TY points will stay the same. Don't know what to do ? the world card is good to have for free as all other cards cost $ for the world card but is my TY actually going to stay the same ??


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World Mastercard has a few benefits. The one that came to mind for me is that car rentals are insured for over twice as long as regular MC or Visa, matching AMEX. http://www.mastercard.com/us/personal/en/aboutourcards/credit/world_card_benefits.html


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I am willing to bet money almost the only reason the OP is still getting 5% is more than likely he applied for his Dividend card last year right before they switch from 5% to 2%. If you read the master Dividend card thread it seems people continued to earn 5% till a couple of months past there first aninversary. With that being said I personally think World Mastercard and Visa Signature are junk. I personally would never get one as most World Mastercard do not report credit limit to credit agencies so it affects your credit if you always charge about the same amount on the card as it would look like you would have close to 100% utlilization on that card because they report "Hi-Balance" and "Current Balance" one way around that problem is to make out your card then let it report and pay it off.

But because I almost never charge on my Visa/Mastercard anything except when a places does not accept AMEX. I am not looking for any premium services or benfits from Visa/MC. I use them mostly for 0% balance transfers.


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Interesting problem. Apparently I'm probably going to run into it too

AFAIK, they have options in their system to add features. For example, one time I got an offer for my Dividend card that said that I could choose to have my rewards as statement credits each month instead of as checks, among other things. Then I called up a few times and they said that offer wasn't available on my card, but some others on the list were.

I personally might keep the "old card" if you could later "add" World Mastercard at any time benefits without losing the 5 points per $1. Who knows if Citi will just mass close out the old Diamond Preferred Rewards cards and the World Mastercard will be the new "grandfathered" account. Everything here is really an unknown.

I have a direct phone number to a top customer service representative at Citi which I'll call when I get my notice. If I can find out anything, I'll let you guys know.

MoreMonies


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I received an envelope in the mail today (not postcard). I get 2% on gas, drugstores, and supermarkets - it clearly said this.
A new thing I noticed was the world mastercard's version of BVG (print ads).


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I received the same "offer" yesterday and am going to decline it. I read elsewhere that the no pre-set spending limit gives the credit report companies to consider your account balance equal to the credit maximum limit on your card, whether you've used the allowance or not. I don't care for that, even though it won't affect me 'cause I don't use credit at all, except for the convenience of the cards. And I'm sure they hate customers like us who pay off the balance every month. Have no mortgage, no car loans, no other credit. No reason to have credit needs for us. In fact, I just think it's cool to max out my credit score, a game for me

I don't see any benefit for the change. If it wasn't for Citi's benefit, then I don't think they'd really care to make this a must-respond-to-decline offer. In other words, if it was in my best interest, they'd have sent me an offer to sign up for, not an offer I had to decline. Call me paranoid, or whatever, I just think this one smells of something rotten, if not now, then in the future...


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HomieG said:I received the same "offer" yesterday and am going to decline it. I read elsewhere that the no pre-set spending limit gives the credit report companies to consider your account balance equal to the credit maximum limit on your card, whether you've used the allowance or not. I don't care for that, even though it won't affect me 'cause I don't use credit at all, except for the convenience of the cards. And I'm sure they hate customers like us who pay off the balance every month. Have no mortgage, no car loans, no other credit. No reason to have credit needs for us. In fact, I just think it's cool to max out my credit score, a game for me

I don't see any benefit for the change. If it wasn't for Citi's benefit, then I don't think they'd really care to make this a must-respond-to-decline offer. In other words, if it was in my best interest, they'd have sent me an offer to sign up for, not an offer I had to decline. Call me paranoid, or whatever, I just think this one smells of something rotten, if not now, then in the future...


isn't the diamond preferred rewards card different? the original dividend platinum gives you CashBack. this one gives you thankyou points. for some of us, the difference is minimal. but others like the cash.
so it's not really 5% still. it is 5 points per dollar


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I just got my conversion notice. The main thing I noticed is the new card will have 'pay pass' so it broadcasts your info and you can just tap a reader instead of swiping the card.

No thanks, no way. My dividend card is one of my oldest and I hate to lose it.

It says the 'no preset spending limit' just means that each billing cycle, you have to pay off the amount that you spend over your actual limit.


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janwad said:I just got my conversion notice. The main thing I noticed is the new card will have 'pay pass' so it broadcasts your info and you can just tap a reader instead of swiping the card.

No thanks, no way. My dividend card is one of my oldest and I hate to lose it.

It says the 'no preset spending limit' just means that each billing cycle, you have to pay off the amount that you spend over your actual limit.


actually, it means you can go over somewhat also (how much you can go over depends)


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I've received the same offer as well, and it also says that the account number will be changed. No, thanks, I don't want to change my account number.


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I also received the "upgrade" letter. What a pain, I actually liked the 5 points I was receiving (3years) on the select categories. I think this lends itself to if you don't convert will they eventually drop those still receiving the 5/1 down to the lower percentage. Seems the Diamond Preferred may go the way of the Citi Dividend.


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Interesting offer. I wonder if I will get it soon too. I am actually still getting 5% on my Citi Dividend, but I applied for it last September...I have a feeling they are justing waiting till around a year from my open date before downgrading me off my 5%.


Does Citi report credit limit to bureau's on the World Mastercards? That could be a big issue if they don't and could possibly tank some people's credit scores who covert to those.


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Anyone with the # to decline this offer? ithrew it out allready and getting nervous about the change?


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Nutwood said:Anyone with the # to decline this offer? ithrew it out allready and getting nervous about the change?

1-800-950-5114

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