Just finished an online Chat with a Fidelity Rep. After schmoozing with the rep a bit, I was told that they are rolling out a new service called mySmartCash, which will include more banking features than Fidelity currently offers. The details have not yet been fully disclosed (from what I was told) but will include ATM rebates and more full-service retail banking services (confirmed with rep twice). This should be available to customers within 4-6 weeks.
In my view, considering the stellar customer service offered by Fidelity, this makes full service banking with Fidelity that much more compelling (assuming you are nearby a branch for periodic paper check deposits). In my experience, Fidelity's customer service is at least as good as BofA's Premier Banking and handily trounces the several other retail banks I use (or have used). I will try to update this thread over the next few weeks as more information becomes available.
Message edited by: stook2001 on 2007-07-16 16:40:04 CDT