Attracted by Everbank's introductory rates I opened a checking and savings account.
Unfortionately, Everbank's post introductory rates are horrible, so I tried to transfer my savings to checking and write a check for the total, thereby closing the account. The Everbank online system would not let me effect the transfer and customer service would not do so on the telephone. The CSR told me that it would take several days to "link" the accounts so I could do the transfer.
I then inquired about doing a bank to bank transfer which Everbank declined to do.
I was told that the only way to close an account was to send a snail mail letter closing the account and requesting a "bank check" for the proceeds.
After several weeks, I received my proceeds and when I went to deposit the check at another institution with a higher rate, I was informed that Everbank's check would take up to seven days to clear.
Everbank snares you at the front end, sets up obstacles to withdraw funds in order to hold your money, and kites you at the back end.
