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Bank of America closed all my accounts. What to do now? *UPDATED 03/01/08* Archived From: Finance

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Don't want to derail your thread but you are accusing a bank of something pretty serious by saying they called you a "Racial Slur" That's the only reason I'm interested in the context of it. I have moved over a half million out of BoA in the last month without any issues, Must be because of my nice Jewish name?


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kamalktk said:theficus said: My cash balance, however, is negative $888,888.88.
If you're chinese and superstitious, you've hit the jackpot, eight 8's!
No, no, no, it's NEGATIVE $888,888.88. That's bad luck.


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EricGo07 said:Ya know David, I think I'm going to put in money in the SBoT, just so I can feel good every time you sing their praises.

You'll feel good every month, I promise.


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scott1961 said:Don't want to derail your thread but you are accusing a bank of something pretty serious by saying they called you a "Racial Slur" That's the only reason I'm interested in the context of it. I have moved over a half million out of BoA in the last month without any issues, Must be because of my nice Jewish name?You are very white. I saw your pic on the official fw pic thread. I saw Eddie Murphy on saturday night live, and banks treat white people better than they do non-white people. Except BoA which caters to illegal immigrants. That's my story and I'm sticking to it. I wish OP the best of luck and welcome him to try his banking at a reward checking institution where they welcome the poor, the tired and the huddled masses.

Reward Checking Accounts Open to All Thread


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duncan36 said:Could be they have certain triggers to try and stop money laundering

With all this talk of racial slurs, I misread one of the words above; really changes the meaning of the sentence, hehe.


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Did you pay Child Support??


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I'm considering the following options:

1.) Suck it up as a lesson learned, never deal with Bank of America again, and move my money to another bank. This is the path of least resistance. What other bank, however, offers all the integrated services I had at Bank of America? I liked the convenience of having my deposit, brokerage, and credit accounts at the same institution.

2.) Write a letter to the executive department, contact a lawyer, and pursue legal options. This might get me everything I want, but at what cost (time and effort-wise)?

3. Keep calling until I speak to someone who will do more than call me names and hang up on me. I might get the immediate satisfaction of feeling like I'm doing something, but I doubt I'll get anywhere.

What is my best option?


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theficus said:I'm considering the following options:

1.) Suck it up as a lesson learned, never deal with Bank of America again, and move my money to another bank. This is the path of least resistance. What other bank, however, offers all the integrated services I had at Bank of America? I liked the convenience of having my deposit, brokerage, and credit accounts at the same institution.
2.) Write a letter to the executive department, contact a lawyer, and pursue legal options. This might get me everything I want, but at what cost (time and effort-wise)?
3. Keep calling until I speak to someone who will do more than call me names and hang up on me. I might get the immediate satisfaction of feeling like I'm doing something, but I doubt I'll get anywhere.
What is my best option?

I dont think (1) and (2) are mutually exclusive. Move to a different bank and still pursue your legal option, if you want. I dont see what good (3) is going to do.

I still dont see why you are still considering the option of sticking with BoA, if they will give you a chance? There are several other banks/brokerages that offer these services (e.g. Fidelity, Wells Fargo etc.). It is not a good idea to have credit cards from a single bank; have a few spread among some big banks and 1-2 local banks/credit Unions.


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theficus said:

3. Keep calling until I speak to someone who will do more than call me names and hang up on me.

Still don't believe they are doing that, The only time they would hang up on you is if your tone dictated it.


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theficus said:What other bank, however, offers all the integrated services I had at Bank of America? I liked the convenience of having my deposit, brokerage, and credit accounts at the same institution.The benefits of integrated services don't seem to outweigh the risk of having all your eggs in one basket. By using multiple financial institutions, you are also free to take advantage of the best products available on the market. As long as all your accounts support ACH, it's a simple matter to move money around.


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scott1961 said:theficus said:

3. Keep calling until I speak to someone who will do more than call me names and hang up on me.

Still don't believe they are doing that, The only time they would hang up on you is if your tone dictated it.
I would tend to agree. Considering two different CSRs hung up on the OP, the problem likely lies at OP's end of the phone.

I've found that it is far more efficient to be polite, yet firm.


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theficus said:I'm considering the following options:

1.) Suck it up as a lesson learned, never deal with Bank of America again, and move my money to another bank. This is the path of least resistance. What other bank, however, offers all the integrated services I had at Bank of America? I liked the convenience of having my deposit, brokerage, and credit accounts at the same institution.

2.) Write a letter to the executive department, contact a lawyer, and pursue legal options. This might get me everything I want, but at what cost (time and effort-wise)?

3. Keep calling until I speak to someone who will do more than call me names and hang up on me. I might get the immediate satisfaction of feeling like I'm doing something, but I doubt I'll get anywhere.

What is my best option?

Personally I would pick #1. Move on and reduce the stress in your life. How about Fidelity?

Maybe in a few months you can apply for a BOA CC and then on the third Tuesday of every other month buy a pack of gum


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theficus said:2.) Write a letter to the executive department

Write specifically to a high-rank BofA person (e.g., President or VP). Be courteous and be specific about your requested course of action. Good luck.


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Who'd I contact

Comptroller for the closing of the account
SEC for the closing of the brokerage
ACLU for the slur (Note: It doesn't matter what the slur was. If it was personally insulting, then it shouldn't have happened).


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scott1961 said:Still don't believe they are doing that, The only time they would hang up on you is if your tone dictated it.
I was very polite with the CSRs because I wanted my accounts opened back up! How would I benefit from being rude to them? I find the whole ordeal shocking because I've always received great service from Bank of America. The people in the fraud department, it seems, are a different story. Maybe they deal with fraudsters all day so they operate on a short fuse. It doesn't, however, excuse their behavior to a long-time and loyal customer.

I still dont see why you are still considering the option of sticking with BoA, if they will give you a chance? There are several other banks/brokerages that offer these services (e.g. Fidelity, Wells Fargo etc.). It is not a good idea to have credit cards from a single bank; have a few spread among some big banks and 1-2 local banks/credit Unions.
I really enjoy the convenience of doing most of my business at a single institution. It's looking like I'll have to sacrifice that now. Fidelity and Wells Fargo are both on my short list of new one-stop shops.

The benefits of integrated services don't seem to outweigh the risk of having all your eggs in one basket. By using multiple financial institutions, you are also free to take advantage of the best products available on the market. As long as all your accounts support ACH, it's a simple matter to move money around.
If Bank of America is freaking out over transfers within the same institution, I'm worried how other banks will treat inter-institution transfers.


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I'd apply for a LaSalle account while it's not yet integrated into the BofA system. And I'll see from there.


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Usorry said:Comptroller for the closing of the account
SEC for the closing of the brokerage
What would they do about it? Businesses are free to close customers' accounts, just as customers are free to close said accounts.


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There's really nothing you can do legally about the situation about your BOA accounts because they can cancel the relationship between you for any reason. It says it when you signed the contract with your bank.

You can probably write a letter in a polite way to their corporate office and tell them about the situation to you and any issues with the racial statements if possible. Tell them that you can't recommend Bank Of America's services to your family and friends because of the way they treat their customers.


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I don't think I would have had this problem if my name was "Ted Stevens" or something more vanilla sounding.

You need more of a WASPy name like ROBERT ATTLEBERRY III......


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Now if he was Black he could get Jessie and Al after them, They would love to shake down a bank BoA's size


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