This thread looks very familiar....didnt somebody post a similar instance of plowing 80-100k in bt checks through BOA and ending the same way...

theficus said:SUCKISSTAPLES is on the right track. . I have seen this time and again, its nothing unusual. OP you do not understand how to resolve the situation. Now - you can keep wasting time posting on different complaint websites, talking to CSRs and ranting. Or you can do something to quickly fix the situation. BofA has done nothign wrong, and until you start taking appropriate action, you wont get this resolved quickly.

SUCKISSTAPLES said:duncan36 said:Could be they have certain triggers to try and stop money laundering and you inadvertently triggered one..not only that, if OP has an Arabic/Indian sounding name, he is at much higher risk of suspicion.

OP you need to stop calling BofA. Go sit down with the local branch manager. have him start making the calls.

You dont want to do that, FEDEX a letter to the CEO's office. By thursday this will be resolved.

All the other suggestions in this thread will take longer and/or require more effortIt won't be "resolved" because they already closed his accounts and the "checks will be in the mail" by then. Indeed, it seems as though the matter is already resolved. What you are proposing is what, exactly...? If his transactions have all been reversed and they've given him his money back, he needs to deal with the creditors he's now stiffed. And THEN write the CEO or whatever, demanding he be made whole once the damages are calculated. That's the only thing to do as it would be idiotic to bank with them any longer after this mess.

Yep, the part that sounds the worst is that all of his transactions were reversed. That'll screw up credit and cause all kinds of late fees and overdrafts that BOA will be more than happy to deduct from the amount paid out in the checks they send out.

SUCKISSTAPLES said:OP is listening to BS from CSRs in fraud depts. They have no tact, and are one track mindless drones.

I doubt anything has been reversed as of yet, especially deposits that were made 2-3 months ago. Now, Is OP going to get a Fedex in todays mail or sit down with the local branch manager during west coast and east coast banking hours tomorrow? Or is going to make more phone calls?

theficus said:To make matters worse, all my transactions for the month of November have been returned, including all my credit card payments. I'm also being charged NSF fees and returned payment fees for each of these transactions since each of my accounts appear to be in the negative over $800,000. What a nightmare.

SUCKISSTAPLES said:OP is listening to BS from CSRs in fraud depts. They have no tact, and are one track mindless drones.

I doubt anything has been reversed as of yet, especially deposits that were made 2-3 months ago. Now, Is OP going to get a Fedex in todays mail or sit down with the local branch manager during west coast and east coast banking hours tomorrow? Or is going to make more phone calls?
I made an appointment with my local branch to discuss the situation. However, I've already resigned myself to finding a new bank and brokerage. I suspect DavidScubadiver is right when he says not much can be done at this point.

Even though I haven't responded to each individual post, I'm taking in everyone's advice. SIS is right, though, about the tactless CSRs in the fraud/risk department. I cannot believe how unprofessional and rude they have been to me.

Also, I want to publicize my situation because I strongly believe I was targeted because of my name. I still don't think this would have happened to me if I had an Anglo-sounding name. I'm writing up an article to submit to Consumerist and other advocacy websites. I'll include some screenshots or some other evidence for those who don't believe me.

SUCKISSTAPLES said:Op did not mention any payments being returned in the OP, and I highly doubt all his payments posted today and now show as returned.

I think what OP meant is that hes been >told< by the fraud dept that all payments will come back returned. And he should know that the -800,000 has no relation to his actual account standing, its probably just what their computer system does to frozen accts.

Fraud dept CSR statements about what will happen, and what the online system shows as your balance, mean nothing.

But who knows what the OP is really saying.
Yes, I was told a debit of $888,888.88 is a fraud notation. I can see the returned items when I log into online banking. I can still log in even though all my accounts have been closed.

OP,

You had the answer within 30 minutes of your first post.... c/o CN47 (of course)...

Contact OCC (and I don't mean Orange County Choppers!!!):

OCC link

AT THE SAME TIME, contact highest level you possibly can at BofA..... and file a complaint against the FRAUD department..

Also, AS PREVIOUSLY suggested, you could contact the local news (I just love going this route.... and offer it as advice whenever I can)... the NEWS can fight the fight for you, it costs you nothing.... and it comes with BUILT-IN bad publicity for the idiots that offend FWF'ers!!!

*I hope this dude is NOT a troll....*

theficus said: SIS is right, though, about the tactless CSRs in the fraud/risk department. I cannot believe how unprofessional and rude they have been to me.

Also, I want to publicize my situation because I strongly believe I was targeted because of my name. I still don't think this would have happened to me if I had an Anglo-sounding name. I'm writing up an article to submit to Consumerist and other advocacy websites. I'll include some screenshots or some other evidence for those who don't believe me.

fraud depts arent trained to be tactful or nice to the consumer. Thats why youve received the stupid racist remarks. The original freeze likely had nothing to do with race. Fraud mitigators are one track - minimize bank losses. They could care less about any explanations.

Being friendly is a different set of CSR training

There are a million people with BofA complaints ranting on the net, whats going to make yours any different? nothing. No one will care. If you are serious about this, you either get down to the bank , file formal complaints, or hire an attorney (and if you are going legal, you certainly dont post stuff online)

I had a very similar experience with AMEX. I paid $4000 toward my bill, and downloaded my transactions to see a $39.00 insufficient fee charge against the $4000 payment. I investigated and saw I scheduled the payment from the wrong checking account (sigh, I added my account and checked to make it default but that did not stick). In any case, I called to explain and they waived the fee, but they still show me as having made the payment, making it impossible to schedule a payment from the AMEX website. I was on the phone for ten minutes fighting with the CSR who was telling me my account was paid in full and my telling him I bounced an ACH, they recognized that by charging me $39, but they are still showing my payment as being received.

Finally, they told me I would have to just mail a second payment, so I scheduled another payment, received today. Now I have a big credit balance though really, it should be zero, because they still haven't deducted my prior payment.

Okay, so its nothing like what happened to OP, but I smell the potential for a big headache. If they don't fix it by statement date, I'll have to write them a letter explaining that they don't owe me $4000 and hpe they can figure out how to update their systems appropriately.