theficus said:No, the $888,888.88 debits reappeared on my accounts this morning. I've been hit with even more fees too. I'm on the phone with them right now (on hold, of course).
As has been pointed out repeatedly, you would be better off resolving this in person or in writing. Calling doesnt seem to be helpful.

Here's my second attempt at discussing the account closure with Bank of America. This attempt was really uneventful because the CSR hung up on me. I called them back and I'm on hold again right now.

EDIT: On second thought, she mentions the accounts closures were ordered by the card division, a different reason than what I was told last time.

ArbolLoco said:I love how you edited out your account number... but left me listening to the stupid BofA hold jingle that makes me want to kill myself.
Be thankful I cut out the first 30 minutes I had to hold for! In fact, I'm on hold right now waiting to speak with another CSR. This time, however, I'll leave in the part where it states "calls may be monitored for quality assurance purposes" to prove my point.

just a FYI I just got off the phone with BofA and when I mentioned that I wanted to tell them that certain transactions should not be deemed suspicious... she opened a "money laundering" screen and followed specific instructions that she got off that screen.

I have a feeling that recording could get some play from the news media. It would be a struggle for BoA to defend that.

Several of you have basically said "if I walked around the hole, it doesn't exist anymore", what about those of us who have never been BoA customers? I haven't been, and all the crap they do makes me want to be one less and less.

Between all the data loss issues they've had over the past 5 years (ie, more than once), and all the rich customers (OP included since) they've screwed over the years.

Besides Technologist, who seems to be FWF's BoA fanboy, I'm surprised anyone deals with them.

OP, soon as you get your money back, run like the wind.

DiabloD3 said:Besides Technologist, who seems to be FWF's BoA fanboy, I'm surprised anyone deals with them.They have a branch one block from my house, and they have a branch one block from my office.

When I go out of town on business or pleasure, there is usually a branch within a few blocks of anywhere I am.

theficus said:ArbolLoco said:I love how you edited out your account number... but left me listening to the stupid BofA hold jingle that makes me want to kill myself.
Be thankful I cut out the first 30 minutes I had to hold for! In fact, I'm on hold right now waiting to speak with another CSR. This time, however, I'll leave in the part where it states "calls may be monitored for quality assurance purposes" to prove my point.
That's hilarious. "Yes, we record the calls but we won't talk to you if you're also recording the calls." This reeks of "we screwed up big time and don't want you to have proof of it on tape."

I don't know that it's ever held up in court, but I'd imagine since the customer service reps already know they're being recorded that they have already consented. I suppose hanging up on you is one way around that pesky fact.

As long as they have a statement saying calls may be recorded (I believe) you should
be able to record without saying anything to them.

If their message states the call may be recorded, then BOTH PARTIES are notified of
such and must consent to it. Therefore, whether your state is one-party notification
or two-party notification required, you should be covered.

Laws on Recording Conversations

i'm sorry to what happen to you BANK OF AMERICA IS NOT REALIBLE BANK
IT HAPPEN TO ME NOT EXACTLY> BUT THEY CHEATED ME
SUE TEHM AND DONT TRUST THEM ANYMORE