I assume its about the timing when the extra bonus will post.

any news on successfully getting someone from citi to admit/see the promo activated? my statement just cut and only got 1% from purchases made at Circuit City (definitely electronics)

EXIGE said:any news on successfully getting someone from citi to admit/see the promo activated? my statement just cut and only got 1% from purchases made at Circuit City (definitely electronics)

Just charged $30 in AbtElectronics - will see what happens - signed up on citicards site - are they saying it was never there?!

Well, my statement came out yesterday and no bonus is shown. Just the 1%...

scripta said:^^^ It may take one to three billing statements for your bonus Cash Back to post to your card account after the promotion ends.

That means if I bought something on the first day of this 3-month promotion, I have to wait 3 months until this promotion ends, then another 1 or 2 months to get the CashBack?

I don't think I could wait for as much as 5 months just for something that is still unsure.

mysaxophone said:scripta said:^^^ It may take one to three billing statements for your bonus Cash Back to post to your card account after the promotion ends.

That means if I bought something on the first day of this 3-month promotion, I have to wait 3 months until this promotion ends, then another 1 or 2 months to get the CashBack?

I don't think I could wait for as much as 5 months just for something that is still unsure.Well, if you bought it on the first day, you're screwed anyway -- Please note that it may take up to 2 business days from when you activate your offer to start earning bonus Cash Back.

But generally yes, I think you have to wait 5 months.

And CSRs might not know about the promo if it was offered online to select customers. The left hand doesn't know what the right hand is doing. If in 5 months you don't get your bone, fax them a copy of the offer and confirmation, list the purchases you think qualify, and present a bill for 5%

scripta said:^^^ It may take one to three billing statements for your bonus Cash Back to post to your card account after the promotion ends.

You can point to the fine print all you want, but it's my experience with Citi that if the first statement doesn't show the bonus, it will not at all. Plus the fact that people are getting told that this offer is nonexistent doesn't give good signs. Now if within the the next five statements, my bonus shows up, I will retract my statement. However, if it doesn't, you can take your neg back.

Do any of you know when the offer says "electronic stores" would ONLINE electronic stores be OK? I recently made a $1,000 purchase at Lenovo.com and it should qualify as an electronics store. I guess I will have to wait and see.

Marsavings said:I signed up for this offer a week or so ago, so it should be activated by now.

I'm planning on getting an LCD TV from Circuit City, which should qualify. So....I'm wondering. If I use my Citi Dividend card and go thru the Dividend Merchant Network link to the Circuit City site, that alone is supposed to get me 1.5% cash rebate due to the Merchant Network. I plan to get an additional 10% off the tv by ordering it online and picking it up at the store, and then paying for it with my Citi card. So, will I get "double" rebate? Will I get the 1.5% due to using the Merchant Network link, plus another 5% for using the Citi Dividend card to pay for it? If one cancels the other out, I need to know whether to bother using the Divident Merchant Network link.
I don't think you can find out. I don't think anybody even knows whether anybody is actually going to get the 5% at all. The CSR's say there is no such promotion. Your best bet is probably to proceed on the assumption that you probably won't get the 5% anyway. Then, three months later, send Citi proof that you qualified for the 5%, and see if they bite. That proof would include a screen shot of you activating the 5% offer.

ETA: If you don't have a screen shot, they might or might not be able to confirm the 5% on the phone. If they do, be sure to save the details of the call. But even if they don't, you might still get it in the end, and it might even turn out to be automatic, as it should be.

Hmmm...I see that my Discover card's ShopDiscover merchant network includes 5% cash rebate back on Circuit City purchases... I wonder if I order it online via their link, and pick it up in the store - would that then qualify? I WOULD be ordering it online, just not having it delivered is all. At least that way I'd KNOW I'd be getting that 5% rebate back, on my Discover card instead of the Citi card where the promo seems questionable.

EDITED TO ADD: according to this, it sounds like I should get the 5% rebate back by picking up in store:

Save on a huge selection of electronics at guaranteed low prices. Twenty-four minute in-store pickup and free shipping available (see CircuitCity.com for details)!

Offer not valid on gift cards or wireless phone purchases
Offer not valid on shipping, taxes, or on DirecTV installation service fees
Offer not valid on shipping, taxes or other service fees
Offer is not valid in combination with any other offers
Must link to retailer site from the ShopDiscover Web page found at Discovercard.com and use your Discover Card
Offer is subject to change, including termination, without notice
The promotional CashBack Bonus will be applied to your account within 8 weeks
View complete ShopDiscover terms and disclosure