|
-
-
stook2001
- Senior Member
posted: Apr. 4, 2008 @ 4:55p
Interesting. I will be very careful processing my upcoming expected balance transfers. I had a feeling these huge credit balances would catch up with us eventually. Even though it isnt sketchy, it may very wall call attention to the balance transfer shenanigans and the unusual card usage - clearly it takes an exceptional user to generate continual massive overpayments to a credit card. One time may pass - but I'd be hesistant to recommend continued usage and this A/A seems to back that up. |
-
-
markkundinger
- Senior Member - 2K
posted: Apr. 4, 2008 @ 5:52p
Well, it would be really useful to find out whatever information you can about what triggered this adverse action. For instance, was is specific to credit balances, or was it more a general AOR/credit report woe, or a combination? Citibank has traditionally been pretty lax about these things over the years, so it would be a pity if they're really tightening the screws. |
-
-
BobbyRobert
- Senior Member
posted: Apr. 4, 2008 @ 7:35p
This is bad news! I am sorry you got dinged, but thanks for the heads up. I have a negative (meaning no AA yet) data point that may (or may not) be helpful. Three weeks ago I got citi to send a check for 28k on my Business TY card (promotional BT offer, CL on card is 29.7k). 10 days later I paid off 12k via a Discover business card BT. Four days after that I requested another check from citi (this one for 12k). I have not received the last check yet (its not overdue) and this most recent BT is listed as approved on the web site. This doesn't mean much, but it suggests the possibility that the credit balance (rather than multiple BTs) may be the trigger. |
-
-
jevon90
- Addicted Member
posted: Apr. 16, 2008 @ 3:24p
Update: Ok, I Finally got my letter from Citi(Early Warning Services is the name of the dept on the return address label of the letter) 2 days ago, and the reason stated for the closing of my 4 accounts was "specifically, too many opened accounts were on your credit bureau report" , even though I haven't opened any new personal accounts on my credit report since December, and those were all visible when they approved my Citi Business PremierPass card in Mid March. They also stated that for them to reconsider the closing of the accounts I need to give them a new copy of my Equifax credit report within 30 days of the sending of the letter(April 8). My plan for A/A reconsideration: So as of yesterday I have gotten all of the 7 Hard Inqs off my EQ report so there are 0 Inqs on there and the only negative is that since they last pulled my report, my reported debt has increased by ~18,000 as my AMEX IN:LA Balance reported 2 months after I initiated the BT. I don't plan on paying that debt off right now. I realize they told me I had too many accounts and not too many inquiries (as alot of other people are reporting being the cause of their A/A here and here, but this puts me in the best light possible(aside from paying off that AMEX BT), so I'll hope this be enought to convince them to reopen the accounts and hopefully not lessen the lines. I plan on calling Citi to see if they can just pull another EQ soft inq or if I have to physically send them my updated CR. As a summary here's the accounts they closed and the stats on them: Citi mTVU card............$2,000 CL....$580 reported balance....~2 years old Citi Professional.........$1,000 Cl....$0 reported balance(though has -$23950 from other BTs currently)....4 months old Citi Business Card........$29,100 CL...$26,700 balance(at 0% thru November so I'll keep paying the minimum on it)...4 months old Citi Business PremierPass.$1,000 CL....$1 reported balance(just 1st purchase though I haven't gotten word on the TYP account for this yet...1 month old Update on Citi Professional Negative Balance So the last action I took with Citi before all this A/A occurred was my attempt to do a balance transfer of my negative balance and a little of my credit limit(23,950 neg balance and 400 from CL) and it was denied via a letter saying I couldn't BT more than my CL (even though it said the eligible balance to transfer online was $24,950), so I know to only request neg balance refund checks in the future. So I'm still waiting for them to approve my negative balance refund check on the $23950(as expected from my previous experience with this, 2Cor521's reporting about it, and ahself mentioned in his thread that neg. balances >4K now have to be reviewed before the checks are issued), but that should be processed shortly(they say the longest it takes is 30 days but the last time it was about 10 days before the check was sent). AMEX IN:LA BT issue I don't think I mentioned this, but my March Statement on this card included ~$120 in finance charges. I called up and asked why this was and I was told the BT I processed was done to late to earn the 0% APR. They said it had to have been done in 30 days from account opening and I provided them my app documentation which said 90 days so the CSR immediately refunded the finance charges, said the 0% APR would resume, and this issue would be investigated. My April Statement also had ~$100 in finance charges so I talked to a CSR and reexplained the situation and was refunded the finance charges and she said she saw on her notes about the investigation but for some reason it never happened so she apologized and resubmitted it. I don't like having to spend the 10 minutes to call every month but am quite happy AMEX admits their mistake and responds accordingly(without requiring me to even submit the app. yet) I'll continue to update as news arrive. |
-
-
ahself
- Senior Member
posted: Apr. 16, 2008 @ 3:49p
Yeah, I reported that $4k threshold in my update last night. I thought that might be interesting to you and others following using the Citi credit balance method. It seems like that might have been the trigger that caused them to look into your credit profile a little closer...i.e. they probably wouldn't have even looked at your credit report again to see the new accounts if something didn't trigger them to look. Too bad you're going through this...hopefully 0 Inqs on EQ will sway them. |
-
-
jevon90
- Addicted Member
posted: Apr. 16, 2008 @ 3:53p
ahself said:Yeah, I reported that $4k threshold in my update last night. I thought that might be interesting to you and others following using the Citi credit balance method. It seems like that might have been the trigger that caused them to look into your credit profile a little closer...i.e. they probably wouldn't have even looked at your credit report again to see the new accounts if something didn't trigger them to look. Too bad you're going through this...hopefully 0 Inqs on EQ will sway them. Thanks, I linkified your thread, as it's been helpful to me(not just that post), thanks for the well wishes. Yeah if I could do this over again and hopefully in the future I'll BT with my Citi Biz card 1st and then BT all my other non-Citi cards that have to BT to another CC to that Citi Biz card, so I don't have to use the Citi negative balance refund method as it probably had something to do with this A/A triggering and at best seems to take 3-4 weeks to receive the money rather than the 2-3 days ACHing a balance with Citi takes. |
-
-
jakeru
- Senior Member
posted: Apr. 16, 2008 @ 4:24p
I noticed you held a negative balance of some $24k on your citi professional card when at the time it had a $1k credit limit. Are you aware of whether or not your Citi professional cardmember agreement had a clause in its terms and conditions (or cardmembers agreement, or whatever they call their "fine print") something to the effect of "cardmember will not hold a negative balance in an amount exceeding the credit limit"? I'm asking only because I recall reading such a clause in my Citi Home Rebate fine print (opened around 3/07; and I can look up the exact language from mine, if it might be helpful to you.) I wonder if failing to follow that was a trigger for your recent Citi A/A. Anyhow, big thanks for keeping us posted on the latest news, despite it sometimes being negative. |
-
-
jevon90
- Addicted Member
posted: Apr. 16, 2008 @ 4:52p
jakeru said:I noticed you held a negative balance of some $24k on your citi professional card when at the time it had a $1k credit limit.
Are you aware of whether or not your Citi professional cardmember agreement had a clause in its terms and conditions (or cardmembers agreement, or whatever they call their "fine print") something to the effect of "cardmember will not hold a negative balance in an amount exceeding the credit limit"?
I'm asking only because I recall reading such a clause in my Citi Home Rebate fine print (opened around 3/07; and I can look up the exact language from mine, if it might be helpful to you.) I wonder if failing to follow that was a trigger for your recent Citi A/A.
Anyhow, big thanks for keeping us posted on the latest news, despite it sometimes being negative. I'll look at the T&C later to double check, but I had succesfully pushed a $19,200 neg balance through in February, so i don't think that clause was mentioned but I would try to avoid these neg. balances in the future anyways. Also another mini update. I called Citi to see how to initiate the reevaluation process. Here's how the CSR heirarchy worked as best as I could tell: Called back of Citi Pro card 1-866 number and pressed 2 for Rep....explained situation and got transferred to another CSR who was an Account Specialist, but who had difficulty seeing all my accounts ...so I was transferred over to a Credit Management Specialist who could see all of my accounts and who was very friendly. She explained that she would initiate the reevaluation process but she didn't seem to a part of the decision as my accounts would be put under Review for Account Reopening to be done by some other specialist(s), but she said that it would take 7-8 days and the decision would be sent via mail(will then take another 7 or so biz days) but she also gave me a 1-888 number to call at the end of the next week to hear the decision before that. Also another important point was that it sounded like I had to clarify that I wanted all 4 of my closed accounts to be reconsidered for reopening or else it would have probably just have been the Citi Pro card(according to an aside fromt the Credit Management Specialist) that I initially called in about, so I would be sure to verbalize that with your CSR if you want multiple accounts reopened. Additionally, as another datapoint my other Citi Professional Card in which I'm an Authorized User on my mother's account is still up and running and hasn't had the 27.75K CL reduced. This probably isn't too surprising since I'm sure her CR is better than mine and not ridden with new accounts/inqs. |
-
-
stook2001
- Senior Member
posted: Apr. 16, 2008 @ 6:06p
jevon90 said:jakeru said:I noticed you held a negative balance of some $24k on your citi professional card when at the time it had a $1k credit limit.
Are you aware of whether or not your Citi professional cardmember agreement had a clause in its terms and conditions (or cardmembers agreement, or whatever they call their "fine print") something to the effect of "cardmember will not hold a negative balance in an amount exceeding the credit limit"?
I'm asking only because I recall reading such a clause in my Citi Home Rebate fine print (opened around 3/07; and I can look up the exact language from mine, if it might be helpful to you.) I wonder if failing to follow that was a trigger for your recent Citi A/A.
Anyhow, big thanks for keeping us posted on the latest news, despite it sometimes being negative.
I'll look at the T&C later to double check, but I had succesfully pushed a $19,200 neg balance through in February, so i don't think that clause was mentioned but I would try to avoid these neg. balances in the future anyways.
Also another mini update. I called Citi to see how to initiate the reevaluation process. Here's how the CSR heirarchy worked as best as I could tell: Called back of Citi Pro card 1-866 number and pressed 2 for Rep....explained situation and got transferred to another CSR who was an Account Specialist, but who had difficulty seeing all my accounts ...so I was transferred over to a Credit Management Specialist who could see all of my accounts and who was very friendly. She explained that she would initiate the reevaluation process but she didn't seem to a part of the decision as my accounts would be put under Review for Account Reopening to be done by some other specialist(s), but she said that it would take 7-8 days and the decision would be sent via mail(will then take another 7 or so biz days) but she also gave me a 1-888 number to call at the end of the next week to hear the decision before that. Also another important point was that it sounded like I had to clarify that I wanted all 4 of my closed accounts to be reconsidered for reopening or else it would have probably just have been the Citi Pro card(according to an aside fromt the Credit Management Specialist) that I initially called in about, so I would be sure to verbalize that with your CSR if you want multiple accounts reopened.
Additionally, as another datapoint my other Citi Professional Card in which I'm an Authorized User on my mother's account is still up and running and hasn't had the 27.75K CL reduced. This probably isn't too surprising since I'm sure her CR is better than mine and not ridden with new accounts/inqs. Thanks for this information. I was not aware that there was an explicit re-evaluation process for this at Citi. I will be calling tomorrow. |
-
-
Technique
- Senior Member
posted: Apr. 16, 2008 @ 8:19p
stook2001 said:Thanks for this information. I was not aware that there was an explicit re-evaluation process for this at Citi. I will be calling tomorrow. Yes, call the number on the letter they sent you and request your accounts be reopened. |
-
-
jevon90
- Addicted Member
posted: Apr. 16, 2008 @ 10:22p
Yeah, but I didn't see a number on my letter, other than for Equifax to get my free credit report. |
-
-
Technique
- Senior Member
posted: Apr. 17, 2008 @ 4:57a
jevon90 said:Yeah, but I didn't see a number on my letter, other than for Equifax to get my free credit report. Look again carefully, should be in there... 888 # I believe... |
-
-
jevon90
- Addicted Member
posted: Apr. 18, 2008 @ 12:24p
Interesting, I did get my 15K TYPs from my new Citi Biz PP for my $.96 purchase of copies at kinkos so looks like ThankYouNetwork account is still working smoothly. Woot! |
Close
|
|
 |
 |
Not Already A Member?
Sign Up Now!
|
|
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
|
|