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Well, it's unfortunate, but I have to report a problem with my Heartlandbank account. Before I opened the account, I inquired about linking an external checking account for ACH deposits (not withdrawls.) Whoever I spoke with said that once my account was opened, I could set this up right through their website. I asked and made sure that I could do this. Well, now my account is setup, but now they're telling me that there is no capability of linking an external account. This is how I was going to keep the account funded. What an inconvenience.


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The suggestion to wait until after 3/18 is good though ...
I opened the Heartland account now, because I want to be past the typical first month/new account limitation window when I start receiving funds from maturing CDs.

BTW, I got a nice thank you card and business card from a supervisor at Heartland today.


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Fast food debit(credit) card purchases are taking up to four days to post to my Heartland rewards checking account. Example: a 3/13 Burger King purchase posted as a 3/17 transaction. So, get those 10 transactions done early in the statement cycle.

PerkGetter said:...now they're telling me that there is no capability of linking an external account...
I just programmed my ING savings account to do an automatic monthly pull from my Heartland checking account to satisfy the auto debit requirement.

Message edited by: Buckmann on 2008-03-20 21:06:16 CDT
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I moved my CD money into FABaT. Another reward checking besides Toledo that didn't look that good when it first drop its rate but now looks good again compare w/ most CDs and savings accounts out there. I'm seriously thinking about Heartland. It looks like there are still new reward checking accounts popping up every other day w/ 6% apy and 25K cap cap so I'm hopeful that AAFCU and Heartland would keep their rates. Too optimistic? Anyone else considering opening another reward checking at this time or any other time in the near future ie. when do you think that rate changes from banks would occur now that the .75 rate cut has been announced?


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I am thinking of opening another AAFCU a/c too. I will for another 2 weeks to see that developments.


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Point of interest for nathanielp, naas, busterbaxter and anyone else who may be having trouble getting their debits credited correctly (that sounded good, didn't it!):

The CSR at Provident Credit Union warned me not to pay my cellphone company as a "debit" -- apparently phone companies are notorious for coding your debit payments as an "ATM withdrawal" so they can avoid paying VISA fees.


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Thanks for the tip. I forgot to report back that my problem was indeed corrected the next day, and it looks like the hang-up was just a bug and had nothing to do with my transactions specifically. Though I made all mine as "credit" rather than "debit" so I can't speak to that.


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thanks ThursdaysChild. All my debit card activities (paying phone bill, gas pump, buying small snack in local grocer, etc.) show up as POS Withdrawal. The CU has fixed the error for me last month. I will check each monthly statement carefully from now on. There is no way to choose how to pay a phone bill online, and as for the gas pump and grocer I use the "credit" option.

Message edited by: busterbaxter on 2008-03-20 19:41:36 CDT
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busterbaxter said:thanks ThursdaysChild. All my debit card activities (paying phone bill, gas pump, buying small snack in local grocer, etc.) show up as POS Withdrawal. The CU has fixed the error for me last month. I will check each monthly statement carefully from now on. There is no way to choose how to pay a phone bill online, and as for the gas pump and grocer I use the "credit" option.

All of my Heartland debit card purchases show as Point Of Sale Withdrawal. They're "credit" purchases on my debit card. This shouldn't be an issue, right?


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PerkGetter said:busterbaxter said:thanks ThursdaysChild. All my debit card activities (paying phone bill, gas pump, buying small snack in local grocer, etc.) show up as POS Withdrawal. The CU has fixed the error for me last month. I will check each monthly statement carefully from now on. There is no way to choose how to pay a phone bill online, and as for the gas pump and grocer I use the "credit" option.All of my Heartland debit card purchases show as Point Of Sale Withdrawal. They're "credit" purchases on my debit card. This shouldn't be an issue, right?My message was really aimed at nathanielp because he listed Cingular so many times in his post. Only Heartland CSRs or other FWers with accounts there can confirm that "POS Withdrawals" count toward your total, but I would guess that as long as it's not coded "ATM Withdrawal" you should be OK.


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Heartland Community Bank is happy to have you as a Interest Plus Checking customer. For Interest Plus Checking there are monthly requirements that must be satisfied in order to receive bonus interest and ATM fee refunds. For the qualification cycle beginning 02/29/08 and ending 03/10/08, your account qualified for these benefits.

Below is the summary of the monthly requirements and your actual results.

Requirements
Actual Results

10 Check (Debit) card transactions
Completed 0

ACH Direct Deposit or Direct Debit
Completed 12

Accept online E-Statement delivery
Yes

Login to Internet Banking
Last Login on 03/11/08

If you have any questions regarding the Interest Plus Checking account, please reply to this email or contact your local Heartland Branch.

Sincerely,

Heartland Community Bank
Member FDIC

Heartland closes the Interest Plus checking account cycle the second Tuesday of every month. I got the above email a few days later. So apparently, the bank emails you letting you know if you met your quota of qualifying debits for that month. I didn't have my check debit card then so the number is 0.

When I log in and click the Reports tab and then click on Statement Detail, it shows so far I have two electronic transactions. 1)I moved money into Heartland from Citibank. The rep said that counts as an ACH/direct deposit and 2) paid a land line phone bill (AT&T). That should satisfy the electronic requirements. So far I have 13 debit card purchases (POS)credited.

I am waiting for a CD to mature on April 6th before moving 30K into Heartland. So in a way I am testing and familiarizing myself as to how Heartland's set up works. Everything has gone smoothly so far and I am very pleased with the people working there. They have been very courteous and helpful.

Message edited by: mrvirgo on 2008-03-25 22:00:09 CDT
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ThursdaysChild said:PerkGetter said:busterbaxter said:thanks ThursdaysChild. All my debit card activities (paying phone bill, gas pump, buying small snack in local grocer, etc.) show up as POS Withdrawal. The CU has fixed the error for me last month. I will check each monthly statement carefully from now on. There is no way to choose how to pay a phone bill online, and as for the gas pump and grocer I use the "credit" option.All of my Heartland debit card purchases show as Point Of Sale Withdrawal. They're "credit" purchases on my debit card. This shouldn't be an issue, right?My message was really aimed at nathanielp because he listed Cingular so many times in his post. Only Heartland CSRs or other FWers with accounts there can confirm that "POS Withdrawals" count toward your total, but I would guess that as long as it's not coded "ATM Withdrawal" you should be OK.

FWIW, here's how I approach the credit/debit issue:

In person purchases:

I always choose credit over debit; if you have to enter your PIN, this will be a debit card type of purchase, rather than a signature-based (i.e. credit card) type of purchase. Note that unless the check card transaction requirement for the Reward Checking account specifically says only signature-based purchases or other wording that indicates that you have to make a credit card type of purchase, entering a PIN should be fine. The reason I don't want to enter a PIN is because of liability protection: you are generally more protected against fradulent transactions if you make a signature-based rather than a PIN-based transaction.

On-line purchases:

I always choose credit. If the payment method says crebit/debit card, and gives you an option to pay using a network such as Interlink, Pulse, PLUS, STAR, or NYCE, *don't use that option*! These are ATM networks, and will likely cause the transaction to show as an ATM withdrawal, as ThursdaysChild mentions above. That kind of transaction won't meet the check card transaction requirement.

Message edited by: glxpass on 2008-03-31 13:59:00 CDT
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Banking Guy has done an amazing job setting up a Reward Checking account web site, with an introduction to Reward Checking Accounts and lists of nationally available Reward Checking accounts and Reward Checking accounts by state. The lists show the bank/credit union name, the APY, the balance cap, and the latest Bank Deals review date with a link to the review. Here are the useful links:

Reward Checking Introduction

Reward Checking Accounts Available Nationwide

Reward Checking Accounts by State

I added this information to the Quick Summary.

Message edited by: glxpass on 2008-03-31 10:54:14 CDT
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I am thinking of opening another AAFCU a/c. Any gustimates on where their rates are headed?

Message edited by: DreamR2I on 2008-04-05 13:46:13 CDT
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DreamR2I said:I am thinking of opening another AAFCU a/c. Any gustimates on where their rates are headed?

I'm going to go out on a limb and guess "not up"

For those not familiar, each Member Number can have only one Max Checking Account assigned. If you want a 2nd Max Checking account, you must apply as if you are a new member all over again. Once established, you will end up with a 2nd Member Number. There is an option online to transfer funds from one member number to another.


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Thanks for the "insite"

This would a/c for wife..

mm04 said:DreamR2I said:I am thinking of opening another AAFCU a/c. Any gustimates on where their rates are headed?

I'm going to go out on a limb and guess "not up"

For those not familiar, each Member Number can have only one Max Checking Account assigned. If you want a 2nd Max Checking account, you must apply as if you are a new member all over again. Once established, you will end up with a 2nd Member Number. There is an option online to transfer funds from one member number to another.


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Just did 6 credit card payments under $1.10 to Sage Telecom. Service disconnected


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Banking Guy now has statistics on his Reward Checking Account website:

Statistics for All Reward Checking Accounts Posted on Bank Deals

Here are the latest statistics:

Total number of accounts: 150
-- Average yield: 5.26% APY, Average balance cap: $36,067

Number accounts first reported in 2006: 4
-- Average yield: 4.67% APY, Average balance cap: $25,000
Number accounts first reported in 2007: 86
-- Average yield: 5.13% APY, Average balance cap: $39,826
Number accounts first reported in 2008: 60
-- Average yield: 5.49% APY, Average balance cap: $31,417

Number of credit unions: 50, Number of banks: 100
-- Average yield for banks: 5.23% APY, Average balance cap: $38,050
-- Average yield for credit unions: 5.33% APY, Average balance cap: $32,100

As you can tell, the longer the Reward Checking Account appears to have been in existence (or at least posted at Bank Deals), the lower the APY. One could speculate that over the long-term these accounts are simply not that profitable, and that the financial institutions are responding to that. Of course profitability is probably severely affected by the lousy savings rate environment we now have.


Statistics for Nationally Available Reward Checking Accounts Posted on Bank Deals

Here are the latest statistics:

Total number of accounts: 12
-- Average yield: 5.22% APY, Average balance cap: $33,333

Number accounts first reported in 2007: 6
-- Average yield: 4.59% APY, Average balance cap: $36,667
Number accounts first reported in 2008: 6
-- Average yield: 5.84% APY, Average balance cap: $30,000

Number of credit unions: 6, Number of banks: 6
-- Average yield for banks: 5.41% APY, Average balance cap: $37,500
-- Average yield for credit unions: 5.02% APY, Average balance cap: $29,167

These have a similar trend to all Reward Checking accounts, but the sample size is probably too small to make any real comparison between the nationally available accounts and all accounts.

Message edited by: glxpass on 2008-04-09 15:54:57 CDT
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ThursdaysChild said:
The CSR at Provident Credit Union warned me not to pay my cellphone company as a "debit" -- apparently phone companies are notorious for coding your debit payments as an "ATM withdrawal" so they can avoid paying VISA fees.

I found this to be true with SBC/AT&T Local phone service's website even when I *know* I unchecked the debit box (which was "helpfully" checked as the default). When it hit AAFCU, it was coded as a debit anyway, so that was a wasted transaction.


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AAlison said:ThursdaysChild said:
The CSR at Provident Credit Union warned me not to pay my cellphone company as a "debit" -- apparently phone companies are notorious for coding your debit payments as an "ATM withdrawal" so they can avoid paying VISA fees.

I found this to be true with SBC/AT&T Local phone service's website even when I *know* I unchecked the debit box (which was "helpfully" checked as the default). When it hit AAFCU, it was coded as a debit anyway, so that was a wasted transaction.

For AAFCU, any transaction with the word "debit" in it counts towards the number of transactions requirement. It means you made a signature-based transaction (i.e. a transaction using a credit card network) with your debit card. It thus wasn't a wasted transaction. If you had seen "ATM withdrawal" or something similar, which you would have if you'd left the debit card network box checked, then it would have been a wasted transaction.


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