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Indymac - Problem withdrawing money! Archived From: Finance

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Has anyone had difficulty withdrawing their funds from Indymac ?

This is no joke, I have been trying to get to my money via their Transfer Money/Move Money feature for 11 days.

11 days.

My access to the Move Money account has been blocked since I attempted a transfer of funds out of the account into one of my linked external accounts.

Every day they have a new excuse, but no resolution.

Today I am trying to get through, and the calls keep dropping.

Something very strange is going on over there, and I do not think it is disconnected from yesterday's announcement on the company's financial outlook and planned staff reductions.

Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.

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Conspiracy theory!

But you can't really attribute bankruptcy with layoffs, keep calling them, its probably just technical difficulties.

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oh gosh that reminds me of my const. loan with them. i feel for you. haha

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Why bother using Indymac transfer money feature? Slow and crappy limits. I opened the First rate MM with check writing to avoid that hassle. Had one of my CDs mature Monday, Decide to renew since rates are good but to stay fully insured I had them transfer the interest made to my MM. Then simply went to my local bank and wrote out a check from my Indymac account to get the money. No delays and will make overlapping interest

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I agree, and that is my current strategy.

Unfortunately - I ordered the checks on the 7th, and they have still not arrived. Called to verify status today, and turns out they have no record of the transaction.

I'm not making this up.

I'm on the phone with them as I type this response. I just (re)ordered the checks. Attempting to transfer a chunck out. Fingers crossed.

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Do you have an update?

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I just chatted with their rep and asked him how do I get my money out at maturity. Here's what he said:

lovely: How do I get the money out at maturity?
David: we can disburse funds by either check or wire transfer
David: for all withdrawals of $5,000.00 or greater, we require written instructions
lovely: any fee for check and can I pick it up at the branch?
David: no, there is no fee for picking up a check at a branch


He also extended my 6 months CD to 209 days with the same rate. So, if you locked in your CD at higher rate, you can extend it for another 29 days, assuming it is not mature yet.

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lovely said:


He also extended my 6 months CD to 209 days with the same rate. So, if you locked in your CD at higher rate, you can extend it for another 29 days, assuming it is not mature yet.

Thanks for that info, I have another CD maturing tomorrow (Sat) that is 5.75%. Now debating if I should extend it to the 29 days or renew at the 5.25%. All depends on where I think rate will be in a month and my feeling best they will have will be under 5%.

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scott1961 said:Thanks for that info, I have another CD maturing tomorrow (Sat) that is 5.75%. Now debating if I should extend it to the 29 days or renew at the 5.25%. All depends on where I think rate will be in a month and my feeling best they will have will be under 5%.

Scott,

Did you end up renewing at 5.25% or extend it for another 29 days?
I locked in 4 month @ 5.25% APY last week but I think I'll go ahead with the 7 month CD @ 5.15% I opened yesterday since the rate is most likely to go down again next week or so

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oh man... same problem!!

its so hard to take my money out... they say they mailed out on jan22, still not got it....

they are 'helpfully' suggesting that i do a stoppayment...and they will lock the funds for 90 more days!!

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lovely said:scott1961 said:Thanks for that info, I have another CD maturing tomorrow (Sat) that is 5.75%. Now debating if I should extend it to the 29 days or renew at the 5.25%. All depends on where I think rate will be in a month and my feeling best they will have will be under 5%.

Scott,

Did you end up renewing at 5.25% or extend it for another 29 days?
I locked in 4 month @ 5.25% APY last week but I think I'll go ahead with the 7 month CD @ 5.15% I opened yesterday since the rate is most likely to go down again next week or so

Sorry just noticed this post, Renewed both at 5.25%. To stay insured I had them put all the interest earned on them into my First Rate Money Market and simply wrote a check and deposited same day. Definitely the best way to get your money out.

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well the 29 day extension thing is not in the terms and conditions - why I am not surprised. mine matures today (23rd) and I was almost foolish enough to transfer it into my first rate account until I read the fine print about the time money can transfer without penalty - the day AFTER the maturity day.

Grace Period:
There is a seven-day grace period, which begins the
day following the maturity date, when funds can be
transferred to another account or withdrawn.

Also their terms say :

Renewals:
Your Indymac Bank Certificates of Deposit will
automatically renew for the same term and at
the current available interest rate in effect on the
account’s maturity date. Interest rates are set at
our discretion and subject to market conditions,
your account balance, and term.

Well this was a 4mo CD internet special ..at 5.65% - the current 4 mo CD special is 4.45% - but guess what the rate is on the renewal?
2.9% - and this is showing as of today (23rd), so most folks would have a knee jerk reaction of pulling the money out on the 23rd - costing 1 month of interest ....

Does anyone know how the "new money requirement" is met? It is not in their terms and conditions....

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I just called to ask about the 29 day extension, the guy seemed confused and tried to talk about the grace period. I answered that I thought the grace period was a 7 day deal, but I was asking about a 29 day extension of the rate. After a moment and a few keyboard strokes he responded that they stopped giving that deal. so I asked when did they stop? He responded a long time ago. I asked it can't be that long ago. He responded that he couldn't tell me when they stopped. I asked why this is a secret? He then responded that he did no know when they stopped doing this. So then I thank you, see yah.

Let us know if anyone else get's this deal.

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I am having problems moving my money internally between my indymac CD which matured yesterday 3/28 and my indymac E-money market. The first time I got error # 7037-41937 and the second time I got error # 7037-41940. The message is the same

Online Banking was unable to complete your last transaction. If you have questions, please contact your financial institution's customer service for assistance.

The system was unable to confirm that your last transfer was successful. Please verify your account history or pending transactions to determine if the transfer was completed successfully. If the transfer does not appear in your account transfer or pending transactions, please contact your financial institution's customer service for assistance.

anybody else getting this?

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doglar said:well the 29 day extension thing is not in the terms and conditions - why I am not surprised. mine matures today (23rd) and I was almost foolish enough to transfer it into my first rate account until I read the fine print about the time money can transfer without penalty - the day AFTER the maturity day.

Grace Period:
There is a seven-day grace period, which begins the
day following the maturity date, when funds can be
transferred to another account or withdrawn.

Also their terms say :

Renewals:
Your Indymac Bank Certificates of Deposit will
automatically renew for the same term and at
the current available interest rate in effect on the
account’s maturity date. Interest rates are set at
our discretion and subject to market conditions,
your account balance, and term.

Well this was a 4mo CD internet special ..at 5.65% - the current 4 mo CD special is 4.45% - but guess what the rate is on the renewal?
2.9% - and this is showing as of today (23rd), so most folks would have a knee jerk reaction of pulling the money out on the 23rd - costing 1 month of interest ....

Could you explain what you mean by the above? Why would withdrawing the money on the 23rd (the maturity date) cost one month of interest?

You can always close the CD account on the day of maturity without penalty. The grace period gives you seven additional days to do so without incurring a penalty.

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doglar said:I am having problems moving my money internally between my indymac CD which matured yesterday 3/28 and my indymac E-money market. The first time I got error # 7037-41937 and the second time I got error # 7037-41940. The message is the same

Online Banking was unable to complete your last transaction. If you have questions, please contact your financial institution's customer service for assistance.

The system was unable to confirm that your last transfer was successful. Please verify your account history or pending transactions to determine if the transfer was completed successfully. If the transfer does not appear in your account transfer or pending transactions, please contact your financial institution's customer service for assistance.

anybody else getting this?

I don't think you can make the internal transfer because CD accounts are non-transaction accounts.

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I have made this transfer in February, so why wouldn't it work in March?

The terms posted are from Indymac T&Cs - they say that the 7 day grace period starts the day after the maturity date not on the same day as the maturity date.

I tried several times sat, sun & mon to make the transfer. The money would not move until I spoke to the overworked Indian CSR who seemed the last person left associated with Indymac bank.

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I'm not following either, I had two CD matures in January. Called on the day of maturity and renewed for 4 month term at 5.25%. To stay insured I had them transfer all the interest to my first Rate account and then just deposited a check from it into at my local bank the same day. No problems at all.

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Indymac is at risk of going under. No wonder they are trying to keep your money!

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