I have done two different refer a friend bonus's from Citi with the same result and was wondering if other FW people had the same thing happen.
Citi's RAF (refer a friend) promotion involves them sending an email with your member number to your friends through their website and if they successfully sign up you get TYP's and they get their sign up bonus. I always cc myself to make sure of everything.
I did one way back on the Citi Divendend card for cash and had 2 family members sign up. Months went by and no reward. I called and started the "investigation" they came back with nothing. After arguing and showing theat their accounts were opened within the period of the promotion, they gave me the cash.
Fast forward to a couple months ago. For my wife's AOR I referred her and my brother. Both signed up with the email sent. Blah blah blah. The exact same thing happened. They did credit my 20K TYP (+5K for my innconvience) but it is BS that I have to chase them down for the promised bonus (3 seperate calls, + faxes of the offer and email sent + people that signed up addresses). I also sent the email out to other friends and have no way to know if any of them signed up without asking them.
This seems to be what I call the "rebate scam" which is don't pay and deny the claim then when the person calls say "ohh we'll put that right through." It's like a double catch on the payout.
Has anyone else had a better (or the same) experience with Citi RAF?
