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Fidelity MMAs CANNOT be used to pay Chase and other credit card bills?!?!

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The story

Use chase bill pay to make payment from my Fidelity MMA to payoff the chase card.
Chase claims the payment was returned. Fidelity has no record of the payment request.
Chase charges me $39 fee, which was removed with a phone call.
I requested another payment through the same exact method, and the card is paid in full a week later.
I receive my bill today with a $300 finance charge. After speaking with chase, the returned payment ended my 0% offer so I was charged interest.
While speaking with the CSR, he says chase bill pay is only to be used with simple, plain checking accounts.

How does everyone else pay chase and other credit cards from their FSLXX accounts?

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I use the routing and account numbers that are on my checks, from my mySmart cash account. Works everytime.

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I have at least 30 prior payments using chase bill pay to pull money from fidelity. This was the first payment to fail and the CSR was commenting he sees this frequently.

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Look in the lower left corner of your checks. If they say "Payable Through" and the name of a bank, then you cannot perform external ACH transfers on the account using the RTN on the check. Neither deposits or withdrawals will work. Sometimes the institution will provide a different RTN and account number that will work. I know that Vanguard does that for its money market funds.

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waterman said:The story

Use chase bill pay to make payment from my Fidelity MMA to payoff the chase card.
...
How does everyone else pay chase and other credit cards from their FSLXX accounts?

You aren't actually paying from the MMA are you (its possible but unlikely)? To Chase the fidelty brokerage account should look just like a checking account. Fidelty auto sells your FSLXX to cover withdrawals you don't have enough cash to cover, unless you have a margin account in which case margin is used.

Looks like you have the account and routing number already set up and you know it works.

Hindsight use billpay to push funds. Why would you pull? You'd have to setup the pull from each credit card company instead of a push from a single spot.

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This is why fidelity gives you mysmartcash accounts. Use it.

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this is so weird. I've used my Fidelity brokerage account (with checkwriting capability) to pay my BofA credit card many times. I just used the BofA BillPay section to schedule my payment. Never failed. Maybe things have changed?

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If this has worked repeatedly in the past (assuming you are pulling from a brokerage and not mySmartCash which IS a simple checking account) and then you repeat it and it works, I would argue with Chase about it. Take it up the line. Get your $39 back and have them waive the late fees since technically it is Chase's fault the payment failed (ie Fidelity never received the request).

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I've been able to use Fidelity's check info (routing and acct number) and it's worked for virtually everything, including Chase. The exception being that BofA would not want to do a direct deposit of a credit card balance transfer into that account, they wanted a "real" checking.

I don't have a mysmart cash, just a regular brokerage account.

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markkundinger said:The exception being that BofA would not want to do a direct deposit of a credit card balance transfer into that account, they wanted a "real" checking.

Same here, but it wouldn't have mattered what my Fidelity account type was because BofA/FIA's system wouldn't even accept the (UMB Bank) routing number, which Fidelity uses for all its checkwriting-enabled accounts.

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yeah works for me to pay with my Fidelity MySmart Cash Account using the routing and account number

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mhesidence said:
You aren't actually paying from the MMA are you (its possible but unlikely)? To Chase the fidelty brokerage account should look just like a checking account. Fidelty auto sells your FSLXX to cover withdrawals you don't have enough cash to cover, unless you have a margin account in which case margin is used.

Can you set FSLXX as core fund (I can't find it in core fund list)? if not, will Fidelity sell it automatically to cover checks?

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CornHusker said:mhesidence said:
You aren't actually paying from the MMA are you (its possible but unlikely)? To Chase the fidelty brokerage account should look just like a checking account. Fidelty auto sells your FSLXX to cover withdrawals you don't have enough cash to cover, unless you have a margin account in which case margin is used.


Can you set FSLXX as core fund (I can't find it in core fund list)? if not, will Fidelity sell it automatically to cover checks?

You can't set FSLXX as your core in the mySmartCash. In a regular brokerage, you can't do that either. In regular, you can have FCASH (lame) and some municipal money markets. They have some tax exempt ones.

I'm pretty sure Fidelity will sell FSLXX to cover checks, but it go after the core first.

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Yeah it's all in the quick summary of the big Fidelity thread.

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Even though Chase only mentions "checking" as a viable source for paying your credit card bill after logging into their website, anyone make a payment using the routing number and account number from a money market deposit account like the CostCo MMA from Capital One, which allows 3 physical checks per month ?

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That's a money market deposit account, not a money market fund. You can use it as a billpay account. I wouldn't- Cap1 has some weird deposit hold restrictions on their MMDAs and I've had payments returned while waiting for settlement.

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