CitiBank ThankYou Points Calculator
ThankYou Network FAQs
2. What travel options do ThankYou Members have for Travel Rewards?
ThankYou Members have options to redeem for travel:
Our online travel booking tool is powered by Expedia and allows you to travel when you want, how you want and on an airline you want. There are no limits on seat availability, advance purchase rules, limited airline choices, blackout dates or inflexible minimum point requirements.
The online booking tool is available for our variable priced option. All ThankYou Members may redeem ThankYou Points for Travel Rewards based on variable amounts. These amounts are based on a combination of factors including itinerary, date and time of travel, and dollar value of travel. Go to www.thankyou.com to plan your trip. Choose an airline schedule, hotel or vacation package you want, and the number of points needed will vary based on the current fare. Since there’s no minimum point requirement, you can rest assured you won’t be using any more of your points than necessary. For example, if the flight you want is inexpensive, you might only have to use 18,000 or 20,000 points, because the number of points needed for redemption is based on the fare. Unlike many other travel reward programs, there are no limits on the number of reward seats or rooms available – if there is availability on the flight or at the hotel you want, you’ll get it. There’s no need to book in advance, or stay over a Saturday night.
If you have a Smith Barney Account, Citibank® Account, Expedia® Account or are an eligible Citi® cardmember, you can also take advantage of our fixed flight option by calling a ThankYou Network Travel Specialist, toll-free. You will get a ticket on the date you want to travel - if a seat is available. There are no seat limits, blackout dates, advance booking or Saturday night stay requirements. For this option it takes only 20,000 points for flights in the continental U.S. and Alaska, up to $400 in value. There are more destinations in the chart below. And if the ticket you want is over $400 in value, simply redeem 5,000 more points for an incremental $50 in ticket value. Since these point levels are subject to change, for the most current point levels please contact a ThankYou Network Travel Specialist.
In addition, if the travel reward you want is not available from one of these options, you can ask one of our Wish Specialists to find it for you using our Your Wish Fulfilled feature.
3. Am I eligible for fixed flight options for airline tickets?
Certain ThankYou Members have the option of redeeming for air travel at fixed ThankYou Point amounts. Currently, ThankYou Members with a Smith Barney Account, Citibank® Account, Expedia® Account or the following Card Accounts are eligible for fixed flight airline tickets at fixed ThankYou Point amounts: Citi PremierPass® Card, Citi PremierPass® Card - Elite Level, Citi PremierPass® Card – Smith Barney Elite Level, Citi PremierPass® / Expedia.com® Card, Citi PremierPass® / Expedia.com® Card - Elite Level, Citi ProfessionalSM Card with ThankYou® Network, CitiBusiness PremierPassSM Card, CitiBusiness® Card with ThankYou® Network, Citi® ChairmanSM Card and Citi Chairman® American Express® Card. This list is subject to change without notice. Fixed flight option Travel Rewards are only available when you call the ThankYou Service Center. Agents will work to offer you the best deal on available flights – you are not required to select the fixed flight option.
4. I am eligible for fixed flight option Travel Rewards. What are the current prices and destinations?
Point levels are subject to change; please contact a ThankYou Network Travel Specialist for the most current point pricing.
COACH
Flights Starting Points Ticket Value (in Dollars)
Continental US & Alaska and Canada 20,000 Up to $400 in value
Mexico and Central America 45,000 Up to $900 in value
Hawaii and Caribbean 50,000 Up to $1,000 in value
Europe 60,000 Up to $1,200 in value
Puerto Rico to US (48 States) 40,000 Up to $800 in value
Middle East and Africa 80,000 Up to $1,600 in value
Asia 80,000 Up to $1,600 in value
South America 60,000 Up to $1,200 in value
Australia and South Pacific 100,000 Up to $2,000 in value
BUSINESS CLASS
Flights Starting Points Ticket Value (in Dollars)
Continental US & Alaska and Canada 90,000 Up to $2,700 in value
Mexico and Central America 120,000 Up to $3,600 in value
Hawaii and Caribbean 140,000 Up to $4,200 in value
Europe 180,000 Up to $5,400 in value
Puerto Rico to US (48 States) n/a n/a
Middle East and Africa 200,000 Up to $6,000 in value
Asia 240,000 Up to $7,200 in value
South America 180,000 Up to $5,400 in value
Australia and South Pacific 180,000 Up to $5,400 in value
5. How do I book my Travel Reward redemptions?
To book using our online travel booking tool powered by Expedia visit, www.thankyou.com, look in the Rewards section, under the Travel & Experiences category.
Eligible ThankYou Members who would like to redeem for fixed flight option airline tickets or cruise rewards should contact the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). The lines are open from Monday to Friday, 9 a.m. to 12 Midnight ET, and Saturday 10 a.m. to 8 p.m. ET.
Additional destination and travel options not offered through Expedia may be available from Your Wish Fulfilled, our unique service that allows you to request personalized rewards.