I need help with my Bank Atlantic Biz Card, I have been getting the runaround from them on why my BT didnt post. Here is the story, I applied for an account and got approved 15K CL, got my card and welcome package shortly after. Signed up for online banking and did a CL increase to 22.5K. Day after the CL increase I did an online BT to my Citi Home rewards card for 19.5K, citi CL is 3K. The BAnk Atlantic site showed BT Approved but it never posted either on BA or on Citi card. Called the BA CSR asked why it did not post, she told me she does not know and said it needs to be "investigated" and would take another 3-5 days and I would be contacted by phone. 5days go by and still nothing, i call again and speak to a manager, she assures me I will be contacted by someone within 24hrs, well 2 days go by and nothing???? I just fed up, did I do something wrong as far as the process??? I need this BT to pay down some AMEX 2.99 BT I did earlier but its been 3 weeks now since the original BT request????WTF
Anyone have something like this happen ??Please help

is it not showing up on your citi card? have you tried bank atlantic's executive customer service?

Executive Customer Service

nismomax98 said:Thanx Razzy Ill try that, is there one for bank Atalntic?? or are they part of HSBC bank? Someone post the phone number thanx

Yes, every company have a CEO. And no they are not part of HSBC.

What to say when you call CEOs office
How to Find an Executive Email or Phone Number

Executive Carpet Bomb Primer

nismomax98 said:Signed up for online banking and did a CL increase to 22.5K.

slightly off-topic, but did you do the CLI online? If so, did you request 22.5k or more? And did they pull credit again? The online form says you authorize them to so I'm debating whether to try it or call a CSR. After hearing your experience I will do the BT over the phone after the CLI request.

nismomax98 said:I did the BT for 19.5 of the 22.5 CL, they have a limit of 20K per transaction I think. Yes I did it on-line and had no hard full.

I think vmaxer was asking if they did a hard pull when you asked for a credit limit increase.

nismomax98 said:It was declined, so I did another BT over the phone and made sure they have the account and address of the citi card?? Dont know why they need that. its been really frustration so far with this card and service, ill see if and when the next BT goes through.???

When I inquired about my BT one of the reps said the BT was *mailed* on a certain date. That really had me worried.

brushwood said:nismomax98 said:I did the BT for 19.5 of the 22.5 CL, they have a limit of 20K per transaction I think. Yes I did it on-line and had no hard full.

I think vmaxer was asking if they did a hard pull when you asked for a credit limit increase.

Yep, I'm concerned if they like to hard pull for CLI.

If the BT amount hasn't been reflected in your Bank Atlantic available credit, I'd just call them up and have them do it again. I had a BT just not go through with them and believe I've read the same for others here.

I hope not, Citi card has a balance on it of about 2500, after BT I should have a 17K rebate check. I can always say that I added one two many zeros when I did the BT if Citi has a problem with it. Has anyone had issues getting rebate checks from Citi??