An interesting article from The Consumerist about how easy it was to hack Sprint accounts.

My guess is that Sprint uses a type of Lexis Nexis service for the so-called identity verification.

I imagine the same logic used on Sprint also applies to any other company that uses Lexis Nexis or similar service.

Identity theft is nothing new for this forum, I just thought the article was interesting reading.

Haha, they havnt fixed it, just signed on to my friends account, now I gotta go call him and let him know...

This is nuts. I just tried it with my own account. The weird thing is that they let me create an account when I already have one set up. I would think it would be really easy for them to point out that an account for my number already exists!
The best part is the identity questions they ask.
The car choices for me were cars I've never heard of. One of them was just "El". An other was "Zagato"
So I purposely answered all three questions incorrectly, and it just asks me three more questions. Answered the next three wrong, and 3 more come up. So I guess you can keep guessing and guessing until you get 2 of 3 correctly.

WTF?

one more reason to flee from sprint.

It does look like they have a lockout period after an incorrect question, but still... you only need to know 2 out of 3 I.D. questions. It asked me the name of a property that I once owned. I've never owned a property, and everyone who knows me, knows that. The car question again was ridiculously easy to guess. And then the year of the car wasn't particularly hard to figure out since I probably never owned a car that would require a car loan that was made earlier than 1995.

It does appear to be a weak ID check.

Decision .... decision .... should I get some free phone from sprint and sell it on eBay ?

xyxyxy said:one more reason to flee from sprint.
but, but, but they have SERO!

.... when i left they called me for an exit (type) survey ... after explaining just some of the many reasons i was leaving the CSR said ... OK .. Ok .. OK ... OK ..... i was very happy to leave.