Dampier said: ...Advanta - No autopay option
Advanta now has autopay option.

How much does AutoPay cost?
AutoPay is a free service available to qualified Advanta Cardholders.

When will AutoPay start?
Once you are enrolled in AutoPay, your automatic payments will begin in 4-6 weeks. Until then, please continue to make your monthly payment as usual by mailing a check or paying online at www.advanta.com.

Once the service begins, your first scheduled payment date will be indicated on your statement.

Do I need a special account to register for AutoPay?
No, but AutoPay payments can only be processed from a valid personal or business checking account. Unfortunately, we can't accept payments from savings or money market accounts.

How do I change my payment or bank preferences?
Simply log into your AutoPay Program Details page under Manage Your Account. Remember, your request to change bank information and payment preferences should be received at least 3 calendar days prior to the payment due date for changes to be reflected in that month's automatic payment.

Can I send additional payments?
Yes. Any additional payments you send will be credited to your account along with your AutoPay payment.

If I choose the minimum payment amount or total balance payment option, how will I know what my payment will be?
Your statement will reflect the minimum payment and total statement balance, however the amount that will be paid depends on the payment selection you requested.

What if my bank account does not have enough money in it to cover my AutoPay payment?
If your bank account has insufficient funds for the payment, we'll automatically submit the payment a second time and a returned payment fee might be charged, as stated in your Cardholder Agreement.

What if my BusinessCard billing statement has a zero balance?
There will be no AutoPay deduction that month.

What about disputed charges?
If you need to change your scheduled payment amount listed on your billing statement due to a disputed charge, be sure to do so at least 3 calendar days prior to the payment due date for changes to be reflected in that month's automatic payment.

How do I cancel AutoPay?
Simply log into your AutoPay Program Details page under Manage Your Account and click "Terminate AutoPay Enrollment" at the bottom of the screen. Be sure to do so at least 3 calendar days prior to the payment due date to avoid having your payment automatically deducted that month.

Smooth said:Dampier said: ...Advanta - No autopay option
Advanta now has autopay option.

Can you give me a URL where cardholders can enroll and I'll update the list. Thanks!

Kuroda said:citicards APEnroll trick doesnt work
A little more information would be useful.

Such as details of "what" didn't work. Submitting the form returns an error, it accepted the request but didn't start autopay, etc...

When you submit the paper form, it is not active until a notice appears on your statement. This most likely is "not" the next statement after you submit the request.

I further follow up on using the Citibank APEnroll link

I received a confirmation email from Citibank last night.

Sure looks like it works to me.

you are statistically a much lower risk customer by using auto-pay. don't ask me i'm not a math dude but i've had about 3 pretty high up credit analysts explain.

apparently its not just paper savings, but people that are on top of their isht using E-pay,auto-pay, paper statements are just categorized into a group where risk is lower. Along with some Tree savings. So sign up for these services before u ask for 0.9 or 1.9% for life BT.

Dampier said:(new easier way) login to citicards.com and you'll see the url https://www.accountonline.com/AccountSummary
Change the "AccountSummary" to "APEnroll". Then enroll online.
Just great...I tried this, got a confirmation email from CitiCards saying, "You were successfully enrolled in AutoPay on April 18, 2008. Payments scheduled with this service will be
electronically transferred from the Savings account you specified ending in xxxx," and then it didn't debit my payment.

I even sent an online message to CitiCards CS and specifically asked if my payment due in early May would be automatically debited. I got a reply saying, "Our records indicate that your account was successfully enrolled in AutoPay and next payment is set to debited from your checking account."

Well, it wasn't, and I didn't notice [and the whole point of AutoPay is that I shouldn't have to be checking], so now I have a huge late fee and finance charges. WTF. I'm so sick of Citicards' incompetent outsourced CS. Actually, the ironic thing is that Citi actually called me to notify me about the non-payment. I replied, "But I set up AutoPay on that account." The CSR didn't know what happened and couldn't help me. I just sent a reply to the email I got confirming my next payment was supposed to be debited.

To add insult to injury, I just applied for a new CitiBusiness card [for 0% BT], and now I'll probably get rejected [my app was deferred, which is typical, and I always get approved].

In the archived thread, it was stated that Citibank autpay will not be active no matter what a CSR tells you until you see the following message on your paper or online statement:

"Your next Autopay automated payment of $XXX.XX will be deducted from your designated bank account on MM/DD/YYYY."

Citibank's FAQ even reinterates this but in not such precise terms:

"When will AutoPay start?
Upon processing and approval, automatic payments will begin in 4-6 weeks. Until then, please continue to mail your monthly payment as usual. When service begins, your first scheduled payment will be indicated on your statement."

Advanta cardholders can easily see the menu item on the left of their Account Overview and other pages. They'll have to be logged in to access it.

Bill Payment Services
Pay Your Advanta Bill
BillPay for Other Bills
AutoPay

Sorry, but I had figured my post above was sufficient and that other "Advantists" would have confirmed, so never checked back on this thread until now.

Dampier said:Smooth said:Dampier said: ...Advanta - No autopay option
Advanta now has autopay option.


Can you give me a URL where cardholders can enroll and I'll update the list. Thanks!

Interesting note, SuperG03: "Advanta - Email them to get the Autopay option added to the online interface, then sign up." I remember about 6 months ago discussing autopay with an Advanta CS, and he said they just added it, and then I noticed it. Didn't realize he must have activated the menu option.

For National City you can do it online, no need to talk to a CSR. Log on to Card Services Online, then on the left go to "Payment Services" -> "Set Up Recurring Payments". I have 2 cards setup and it works fine.