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farbie
- Member
posted: Oct. 15, 2008 @ 7:42a
I applied for this account and have been on the telephone with WAMU several times. It appears they have delayed the ACH transfers so as not to honor the 5% rate. I contacted the Comptroller of the Currency yesterday to begin to file a complaint against WAMU (Tel # 800-613-6743) and am now in the process of filing the written complaint. Information I received from them is that WAMU must notify you in advance if there is a change in terms before they can made the ACH transfer and you have 30 days to accept or decline the new terms. |
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bruce814
- Member
posted: Oct. 15, 2008 @ 5:15p
My cd was funded this morning, but interest rate was 2.96..even though all work was done timely for the 5%. Called, emailed, and visited a branch where my poor rep stayed on the phone with 5 different people for over 1 1/2 hours. I was told it needed to be "researched" and would take 3-5 days. I was very concerned of locking in low rate , even though i had previously been told i could opt out if i did not get my 5% as applied. When i got home i went online, and much to my surprise..........there was the 5%! |
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