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hmm said:   So where did most people switch too?

Capital One Cash Card (1.5% CB).


iUSB said:   You can go online, under your account-> reward->view point history-> find the correct bill period, it will show if you earn bonus or not on each transaction.

I didn't get 3x on grocery etc either.

I'm not seeing bonus points for gas and grocery either. I even called when I received the card to confirm that I qualify for that 90 day promotion even though the card was a conversion from Schwab and not a new application. My first statement closes in a few days. If the bonus points aren't credited, I guess I'll be calling again.


govenar said:   To add to the examples of BofA incompetence: I've gotten 2 letters in snail mail (once per month since getting the BofA card that replaces my Schwab card) saying "Our records indicate that you requested electronic delivery of your periodic statements ... After multiple attempts to deliver your document notification to you via email, it appears that the notification is being rejected."
But, I did receive the emails notifying me of the statements; I don't think any emails were actually rejected.

Anyone else get those letters?

Yes, I've gotten the same thing, and I've also gotten the email letting me know my statement was ready (as well as emails set up for alerts). As far as I know I've gotten every email they have sent.


No new Signature Card for me either, still have the plain old one after conversion. I still haven't activated it and the old Schwab one still works. How cool is that.


hmm said:   So where did most people switch too?

My main cards since the switch have been the Fidelity AMEX 2% for most purchases, the Capital One 1.5% for Visa/MC and international purchases, the Sallie Mae 5% for groceries/gas (my main expenditures), and Chase Freedom/Discover for their various bonus categories. As much as I like my Chase Sapphire and the 2% for travel/dining and no foreign exchange fee, it costs too much after the first year for me to keep it relative to the others.


hmm said:   So where did most people switch too?

FIDO AMEX is my default, but not everywhere takes AMEX, so once in a great while I have to use another card and get only one percent, unless it's a quarterly bonus.

I also use:

Chase Freedom for five percent quarterly bonus categories, and

BOA to get three percent for gasoline (except when Chase has gas as a bonus) and for FOREX.

I really hate having to keep track of all this, but I'm err.... conservative. (OK, OK, I'm CHEAP)

Jeep


jtdeals said:   jgh12 said:   reptilian said:   brainpain said:   Errr... did anybody else receive a second card, for no apparent reason? Just came in today's mail... I didn't request, and I've already activated the first card they sent. (It has the same cc number as the first one, so it wasn't a fraud re-issue.)

Same here. Identical card number, identical CVV on the back. I'll just put it in my sock drawer I guess, not even sure if I need to activate it.


I got a new card yesterday too. The only difference I could find is that the new ones have "signature" on the bottom right corner under the VISA logo. Perhaps that's why they resent all the new cards to us with the same CC & CVV numbers and expiration date.
That's a good catch - I didn't notice that. After checking the card further, there is a new toll free number on the back of the card now and when you call it, it references Visa Signature.


On my card the expires date went from 11/2013 to 11/2014.


I just got the signature card in the mail. No explanation why they sent me a second card. Had I not checked here, I never would have even noticed the word "Signature" on the front.


tajar96 said:   No new Signature Card for me either

Perhaps you and I have bad breath........


Billywillyphant said:   jtdeals said:   jgh12 said:   reptilian said:   brainpain said:   Errr... did anybody else receive a second card, for no apparent reason? Just came in today's mail... I didn't request, and I've already activated the first card they sent. (It has the same cc number as the first one, so it wasn't a fraud re-issue.)

Same here. Identical card number, identical CVV on the back. I'll just put it in my sock drawer I guess, not even sure if I need to activate it.


I got a new card yesterday too. The only difference I could find is that the new ones have "signature" on the bottom right corner under the VISA logo. Perhaps that's why they resent all the new cards to us with the same CC & CVV numbers and expiration date.
That's a good catch - I didn't notice that. After checking the card further, there is a new toll free number on the back of the card now and when you call it, it references Visa Signature.



On my card the expires date went from 11/2013 to 11/2014.

Now it appears that the omission of "Signature" is yet another mistake. BOA is the pinnacle of Murphy's Law. If it can be screwed up, it will be screwed up. This thread, now at 125 pages, is an amazing chronicle of errors, bad judgment, bad information, and no information at all. It rivals "New Coke" as an example of bad management.


Billywillyphant said:   jtdeals said:   jgh12 said:   reptilian said:   brainpain said:   Errr... did anybody else receive a second card, for no apparent reason? Just came in today's mail... I didn't request, and I've already activated the first card they sent. (It has the same cc number as the first one, so it wasn't a fraud re-issue.)

Same here. Identical card number, identical CVV on the back. I'll just put it in my sock drawer I guess, not even sure if I need to activate it.


I got a new card yesterday too. The only difference I could find is that the new ones have "signature" on the bottom right corner under the VISA logo. Perhaps that's why they resent all the new cards to us with the same CC & CVV numbers and expiration date.
That's a good catch - I didn't notice that. After checking the card further, there is a new toll free number on the back of the card now and when you call it, it references Visa Signature.



On my card the expires date went from 11/2013 to 11/2014.

My card expiry date also went from 6/2014 to 6/2015 and the cvv codes are different. I called BoA just now and the cs told me to use the new card and dispose of the old card.


orum said:   govenar said:   To add to the examples of BofA incompetence: I've gotten 2 letters in snail mail (once per month since getting the BofA card that replaces my Schwab card) saying "Our records indicate that you requested electronic delivery of your periodic statements ... After multiple attempts to deliver your document notification to you via email, it appears that the notification is being rejected."
But, I did receive the emails notifying me of the statements; I don't think any emails were actually rejected.

Anyone else get those letters?

Yes, I've gotten the same thing, and I've also gotten the email letting me know my statement was ready (as well as emails set up for alerts). As far as I know I've gotten every email they have sent.

I've gotten these periodically too. I always figured it was because I added the "+boa" to the beginning of my gmail address for filtering purposes. A lot of computer systems have trouble handling this even though it is a technically valid email address according to standards. But hearing you two have the same problem maybe it's just another sign that BoA is generally sh!t at handling even "normal" addresses.


jgh12 said:   reptilian said:   brainpain said:   Errr... did anybody else receive a second card, for no apparent reason? Just came in today's mail... I didn't request, and I've already activated the first card they sent. (It has the same cc number as the first one, so it wasn't a fraud re-issue.)

Same here. Identical card number, identical CVV on the back. I'll just put it in my sock drawer I guess, not even sure if I need to activate it.


I got a new card yesterday too. The only difference I could find is that the new ones have "signature" on the bottom right corner under the VISA logo. Perhaps that's why they resent all the new cards to us with the same CC & CVV numbers and expiration date.
The new one also has a different customer service number on the back.


I can confirm 100% no forex fee because i've had 2 statements now with forex charges & no fee, as well as CSR confirming the same.

However, about the bonus, I don't see it. I only see "BankAmericard Cash Rewards 2% Grocery and 3% Gas Bonus" and even that was screwed (granted only on foreign gas/grocery)


rudypitamom said:   Billywillyphant said:   jtdeals said:   jgh12 said:   reptilian said:   brainpain said:   Errr... did anybody else receive a second card, for no apparent reason? Just came in today's mail... I didn't request, and I've already activated the first card they sent. (It has the same cc number as the first one, so it wasn't a fraud re-issue.)

Same here. Identical card number, identical CVV on the back. I'll just put it in my sock drawer I guess, not even sure if I need to activate it.


I got a new card yesterday too. The only difference I could find is that the new ones have "signature" on the bottom right corner under the VISA logo. Perhaps that's why they resent all the new cards to us with the same CC & CVV numbers and expiration date.
That's a good catch - I didn't notice that. After checking the card further, there is a new toll free number on the back of the card now and when you call it, it references Visa Signature.



On my card the expires date went from 11/2013 to 11/2014.


My card expiry date also went from 6/2014 to 6/2015 and the cvv codes are different. I called BoA just now and the cs told me to use the new card and dispose of the old card.

To add to the drama, I just tried using the new card at REI and it was declined. Luckily I had another cc. Got home and called BofA. The rep was very apologetic but offered no explanation. WTF!


rudypitamom said:   rudypitamom said:   Billywillyphant said:   jtdeals said:   jgh12 said:   reptilian said:   brainpain said:   Errr... did anybody else receive a second card, for no apparent reason? Just came in today's mail... I didn't request, and I've already activated the first card they sent. (It has the same cc number as the first one, so it wasn't a fraud re-issue.)

Same here. Identical card number, identical CVV on the back. I'll just put it in my sock drawer I guess, not even sure if I need to activate it.


I got a new card yesterday too. The only difference I could find is that the new ones have "signature" on the bottom right corner under the VISA logo. Perhaps that's why they resent all the new cards to us with the same CC & CVV numbers and expiration date.
That's a good catch - I didn't notice that. After checking the card further, there is a new toll free number on the back of the card now and when you call it, it references Visa Signature.



On my card the expires date went from 11/2013 to 11/2014.


My card expiry date also went from 6/2014 to 6/2015 and the cvv codes are different. I called BoA just now and the cs told me to use the new card and dispose of the old card.


To add to the drama, I just tried using the new card at REI and it was declined. Luckily I had another cc. Got home and called BofA. The rep was very apologetic but offered no explanation. WTF!

Rudy: Did you activate the new card before trying to use it? If so, it's REALLY strange.


New "Signature" card arrived today. Biiiiiiiiig deal. At least I don't feel left out........


Can anyone confirm if recurring charges to the old FIA card will be propagated to this new card that was just mailed?


OMFG! My new card was declined again. On hold for 20 minutes and yelled at 2 different department. Will have to try the card again to make sure it works. What a nightmare!


sayhey said:   New "Signature" card arrived today. Biiiiiiiiig deal. At least I don't feel left out........

Does that mean I'm the ONLY one who doesn't have a new "Signature" card? Maybe it IS my breath... Sniff...


Any out there who have not activated the BOA cards ? I did not activate either of them.

I use fidelity Investment AMEX @ 2% and
Penfed Visa @ 1% (no foreign txn fees)

BOA is still sending me letters about the offers.

I dont plan to use the BOA cards.

Should I cancel the cards or it is not required ?


TxJeep said:   
Does that mean I'm the ONLY one who doesn't have a new "Signature" card? Maybe it IS my breath... Sniff...

Relax, TX. Your time will come. Patience is a virtue. I'd start planning the party now


sfchris said:   Can anyone confirm if recurring charges to the old FIA card will be propagated to this new card that was just mailed?

I wouldn't bet on it. Update your accounts.


dream4lover said:   Any out there who have not activated the BOA cards ? I did not activate either of them.

I use fidelity Investment AMEX @ 2% and
Penfed Visa @ 1% (no foreign txn fees)

BOA is still sending me letters about the offers.

I dont plan to use the BOA cards.

Should I cancel the cards or it is not required ?

========
Conventional wisdom is that your credit score will be better with higher total unused credit limits coupled with accounts that you've had for a long time. So if you want to max your credit score you might want to consider activating the last BOA card and use it once in a while. You would have a higher credit limit and the average age of your credit accounts would be longer.

Also, although your FIDO card gives you a great 2% rebate on all your purchases, the BOA card will give you 3% back on gasoline. Perhaps you should do what I do and use BOA for gas only. In fact, thanks to a tip from this forum, I wrote "Gas Only" on the front of it with a felt marker.

Jeep


TxJeep said:   
Also, although your FIDO card gives you a great 2% rebate on all your purchases, the BOA card will give you 3% back on gasoline. Perhaps you should do what I do and use BOA for gas only. In fact, thanks to a tip from this forum, I wrote "Gas Only" on the front of it with a felt marker.

Jeep

If you're looking for a "gas only" card, go with PenFed VISA for 5% CashBack........


sayhey said:   TxJeep said:   
Also, although your FIDO card gives you a great 2% rebate on all your purchases, the BOA card will give you 3% back on gasoline. Perhaps you should do what I do and use BOA for gas only. In fact, thanks to a tip from this forum, I wrote "Gas Only" on the front of it with a felt marker.

Jeep


If you're looking for a "gas only" card, go with PenFed VISA for 5% CashBack........

Sayhey, you're exactly right about the PenFed VISA. 5% is great! But he already has the BOA and it does have some age on it which would help his credit score as compared with a new card. Thanks, girlfriend. I love this thread!

PS: Still no new BOA "Signature" card here. I can barely stand the shame of using a plain old card. Nobody will know I'm special.


I think (this is a guess) the reason they sent out new cards with the word 'Signature' is that in order to defend the higher discount rate the merchants are charged on in-person transactions, it needs to say Signature. Or, it might be a Visa policy (for any events or displayed where it is checked).

Rasheed


govenar said:   To add to the examples of BofA incompetence: I've gotten 2 letters in snail mail (once per month since getting the BofA card that replaces my Schwab card) saying "Our records indicate that you requested electronic delivery of your periodic statements ... After multiple attempts to deliver your document notification to you via email, it appears that the notification is being rejected."
But, I did receive the emails notifying me of the statements; I don't think any emails were actually rejected.

Anyone else get those letters?

My boyfriend and I both get these letters every month, I have the Schwab card, he's got a standard BofA checking and credit card. Dysfunctional...


govenar said:   To add to the examples of BofA incompetence: I've gotten 2 letters in snail mail (once per month since getting the BofA card that replaces my Schwab card) saying "Our records indicate that you requested electronic delivery of your periodic statements ... After multiple attempts to deliver your document notification to you via email, it appears that the notification is being rejected."
But, I did receive the emails notifying me of the statements; I don't think any emails were actually rejected.

Anyone else get those letters?

Yes! Very annoying letters. I think I may have found the problem. It seems that BoA has both an "online account" email address and a "profile" email address. In my case, there was no profile email address stored, and the phone rep. stated this is my problem. I pointed out that the letters did not indicate that they were missing an email address altogether, rather they suggested that the address they have isn't working. Regardless I now have (the same) email address set in both locations. We'll see if this stops the letters.

It's nuts that they have two different locations (in their internal systems) to store your email address, and it is nuts that their stupid letters didn't indicate they just need your email address (again), assuming that is actually the problem. We'll see if those letters stop now.


I still haven't received my replacement card. Old one still shows up on FIA's website. I don't get it.


I received a set of replacement cards last week much to my surprise, since I wasn't expecting any, and it wasn't until I read the posts here that it was the addition of the "VISA SIGNATURE" words, the change in the CVVC number and the expiration date that I realized why. I thought my card numbers got compromised and BOA had proactively sent out new cards, but now I know why. Thanks, OP!

Question: Is it worth opening a BOA checking account (I use Citibank, as part of the Citi @ Work program; no fees, min. requirements, etc.) just to earn the additional 10% bonus? I used to have a BOA checking account but closed it a year or two ago (after getting the $100 opening bonus). I rather not have to go through another hard pull, just to open an account, and the last time when I opened a BOA account, those idiots pulled not once, but TWICE on me on the same day!

Edit:

I can't believe the BOA website doesn't allow you to pay your credit card bill online if you don't have a BOA checking account, unlike Schwab which allowed me to do so via the FIA card services website. Duh!


onedollarinmywallet said:   
Question: Is it worth opening a BOA checking account (I use Citibank, as part of the Citi @ Work program; no fees, min. requirements, etc.) just to earn the additional 10% bonus?

I don't think so unless you're going to charge in the tens of thousands yearly. 10% of 1%(for misc charges) is only .1%. Your "bonus" would be only $1 per $1000 charged.


onedollarinmywallet said:   
I can't believe the BOA website doesn't allow you to pay your credit card bill online if you don't have a BOA checking account, unlike Schwab which allowed me to do so via the FIA card services website. Duh!

When I am on my credit card account and I click Make Payment in the Pay This Card box, I get a chance to specify the routing and account number for any outside checking or savings account to pay the bill (no paperless bill required). Do you not get this option?

I will also confirm that the BofA replacement card appears to have no transaction fee for international charges and the posted amount matches the Visa exchange rate listed to something like 99.99% accuracy (rounding the cent likely is the difference). It appears that Mastercard might have a slightly better rate (CapOne), but I decided to use this card for some reason. If I get the bonus for the groceries that were properly categorized, then I am better off with the BofA card usage. It was further interesting as I was staying at a place that had some services priced in USD and some services priced in local currency. At the end, I did charge the amount in local currency and they converted the USD items to local currency at a particular rate (say 26 local to 1 USD). My card ended up giving me a rate of 27.4 local to 1 USD, so it was like an extra 5.4% discount which was great.

Rasheed


onedollarinmywallet said:   Question: Is it worth opening a BOA checking account (I use Citibank, as part of the Citi @ Work program; no fees, min. requirements, etc.) just to earn the additional 10% bonus?
If you're only going to use the card for bonus categories (no reason to use it for anything else), in the best case you use it for $1,500 worth of gas per quarter, earning $45 in 3 months. That makes the 10% bonus a whooping $1.50 per month. Decide for yourself whether that's worth maintaining another account.

onedollarinmywallet said:   I can't believe the BOA website doesn't allow you to pay your credit card bill online if you don't have a BOA checking account, unlike Schwab which allowed me to do so via the FIA card services website. Duh!
I can do it, and I don't have any BofA deposit accounts. The bill pay system has my BofA cards already added as payees, and it allows me to add non-BofA checking account(s) as pay-from account (just go to Bill Pay tab as you would for paying other bills from a checking account).


rasheedb said:   onedollarinmywallet said:   
I can't believe the BOA website doesn't allow you to pay your credit card bill online if you don't have a BOA checking account, unlike Schwab which allowed me to do so via the FIA card services website. Duh!


When I am on my credit card account and I click Make Payment in the Pay This Card box, I get a chance to specify the routing and account number for any outside checking or savings account to pay the bill (no paperless bill required). Do you not get this option?

Apparently not, which was what I found puzzling.

Anyway, I called their Bill Pay dept. and it turned out that because I used to have a BOA checking account, my account was set up to accept payments only from a BOA checking account and not any external accounts, even though I had already closed my BOA checking account. Duh!

So, the CSR changed my profile for "credit card payments only" and now it allows me to specify or add a bank for bill payment.

Kudos this this rep who figured it out, whereas the previous reps. that I spoke to in the past were clueless and said that I had to have a BOA checking account to pay bils online.


Waiting to talk to a supervisor with the fraud department. My new card was declined 4 times in a week in a half. It will work for a few days after I call and complain. I am planning to use this card when I go overseas this Sunday. Hope nobody is having issues, grr! I had no problem with my previous card (the one without the signature stamp).


I'm about $500 in spending away from getting my next $25 Cash Back reward on my BankAmericard Visa (that replaced my Schwab card). After that I will probably close the account. I don't have a car, so the gas bonus is useless, and I don't travel outside the country enough to make the lack of foreign transaction fee worthwhile.

The Schwab 2% Visa used to be my everyday card. I now use the Fidelity Am Ex 2% card as my main card, and the Fidelity Visa 1.5% card as backup for places that don't take Am Ex. Once I close this BankAmericard, those will be my only two credit cards. I try to keep it simple...


diablo1 said:    I now use the Fidelity Am Ex 2% card as my main card, and the Fidelity Visa 1.5% card as backup for places that don't take Am Ex. Once I close this BankAmericard, those will be my only two credit cards. I try to keep it simple...

I like your strategy. Unlike others, I too like to minimize the number of cards which I carry.

If you spend more than $1875/year on groceries, you could also look at the AMEX Blue Cash Preferred card which pays 6% at supermarkets (but has a $75 AF). The Blue Cash Everyday pays only 3% but has no fee.

If you have a high CL on the BofA card, I'd simply put it in a sock drawer to help your overall utilization. If not, torch it.

Good Luck,


sayhey said:   

If you have a high CL on the BofA card, I'd simply put it in a sock drawer to help your overall utilization. If not, torch it.

Good Luck,

I just checked my credit report and this Bofa card is a flexible spending card. The card issuer does NOT report the credit limit for these cards to the CRAs. The balance is reported. Therefor they do not help increase your total credit or help your overall utilization. In fact it may hurt your score temporarily if you have a high balance on the card because of your higher utilization %.


sayhey said:   
I like your strategy. Unlike others, I too like to minimize the number of cards which I carry.

If you spend more than $1875/year on groceries, you could also look at the AMEX Blue Cash Preferred card which pays 6% at supermarkets (but has a $75 AF). The Blue Cash Everyday pays only 3% but has no fee.

If you have a high CL on the BofA card, I'd simply put it in a sock drawer to help your overall utilization. If not, torch it.

Good Luck,

I definitely spend less than $1875/year on groceries - probably less than $1000. I used to have the original Am Ex Blue Cash Back card, but even with that one, my savings per year did not make the card worthwhile. I just kept it because a) some places ONLY take Am Ex, although not many, and b) sometimes Am Ex has promotions or other special deals, like at the US Open tennis matches.

I was able to transfer nearly all the CL from the BofA card to the two Fidelity cards. Since the BofA card is not reported as a credit limit, as boogeyman mentioned, I expect virtually no impact on my credit score.


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