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I have a Kohls Charge card that I hardly ever use and back in August my wife used it to buy something that was on sale. Long story short, she "forgot" to mention this fact to me. Sometime last year I had changed the delivery option for my statements to email from the traditional paper statement. I did not see the email statement reminder (since it went into my "Junk" email folder) until about 60 days had passed since the due date of the first statement. I saw it by chance when I was looking for some other email that I did not receive in my inbox. Anyway, I paid the $30 fee and the total balance (it was approx. $110 total including the fees) the same day I saw that email. I have never had a late payment in my credit report (which is only about 8 years old) and my FICO score has always been in the upper 700s. Now as a result of this 1 missed payment (my fault I agree) my score is 620. How long does it take to get my score back where it was before I had this one-off missed payment? Generally I pay all my bills in full well before the due date for all my cards (bank and stores) for over 7-8 years. Is there something else I can do?

Thanks for reading and thanks in advance for your suggestions.

Mods. please move if the Finance forum is not the right one to post this question.

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Dispute with the credit bureaus. There's no need for Kohl's to remove the late payment themselves.

mttatkns (Jan. 09, 2009 @ 5:22p) |

I had a similar situation with Macy's.
I had a Macys charge account and a credit card account. I overpayed my charge card... (more)

northwest (Jan. 19, 2009 @ 4:20p) |

Guys I'm in the very same situation as OP with the Kohls Charge Card. To be more clear the exact problem is that Kohls h... (more)

VJ (Feb. 22, 2009 @ 1:32p) |

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Has disputing gone out of style?

I tried. But Kohls customer care says that my not checking my mails is not their issue and they have to report (by law is what she said) any accounts that are over 30 or 60 days unpaid.

codename47, how is a dispute legitimate in this case? Although it was an unintentional mistake by the OP, the information is correct.

Does the CR say "Current, was 60 days late" or something like that wording? I wouldn't expect that large of a drop in score with just one missed payment, unless it has not yet been reported current. I would add a note to all three reports explaining what happened. This won't increase your score, but will explain the one blemish on an otherwise clean report for someone reviewing an app, or doing manual underwriting. Also, it sounds like the new FICO scoring will be less severe for an isolated late pay.

How can I add a note to my credit report? Calling up Experian, Equifax and TU? Send it them by postal mail?

halfwind said: I tried. But Kohls customer care says that my not checking my mails is not their issue and they have to report (by law is what she said) any accounts that are over 30 or 60 days unpaid.

Yeah, but they can always take it off if they want to. The key is to talk (nicely) and explain that you are a long time customer and would like a one time break. With my mortgage, one of the payments was applied to principal instead of counting as a regular payment. I did not notice until a couple of months later. Even though it was technically my fault, the bank removed the 90 day past due note from the report after talking to them.

FWIW, Brother had a 30 late with his Kohls - isolated on this card.

Refuse to ever change it back even with every polite thing I've tried. Multiple letters. Have disputed it every year unsuccessfully.

bauzer71487 said: FWIW, Brother had a 30 late with his Kohls - isolated on this card.

Refuse to ever change it back even with every polite thing I've tried. Multiple letters. Have disputed it every year unsuccessfully.


Which kind of bring back to my original question. How long does one late payment affect your credit score? 7 years?

It will stay for seven years, but IIRC a late from two months ago hurts a lot more than one from six years ago.

One late payment brought you down about 150 points? Wow. Are you sure that's the only negative hit on your report?

I used to have a late charge on my credit report - couple years old - and it was not affecting my score much. I used one of the "goodwill" letters to get it removed and the bank did remove it.

As somebody else said, check if it is the only negative thing on your report.

ogg said: One late payment brought you down about 150 points? Wow. Are you sure that's the only negative hit on your report?

That's the only "Red" flag I saw when I ran the latest credit report. There were 3 inquiries in 2008, but I don't know if that would count as excessive.


codename47, how is a dispute legitimate in this case?

It is legitimate if it gets off his report

It doesn't even have to be "legitimate". If you dispute it, they have to respond and reaffirm the information. If they don't, it's gone. You have nothing to loose by trying but a stamp.

halfwind said: Now as a result of this 1 missed payment (my fault I agree) my score is 620.You didn't have "1 missed payment", you had at least two if not three (since you said you paid "about" 60 days after the due date of the original charges).

halfwind said: Is there something else I can do?Send a letter to Chase (I believe they do Kohl's credit cards ... whoever does the credit card anyway) and ask them for goodwill in removing the late payment from your credit report.

Don't dispute with Kohls. Dispute it with the credit reporting agencies. (Free annual credit report allows you to do that. Just say that the issue has been settled.)

I have a 750 Credit Score. The only ding on it was 1-30day late TL with Macy's.. similar situation.. never used the card but I did once for a sale and forgot that I did. As soon as I got a late notice I paid it but it showed up on my CR. I wrote a goodwill letter to them explaining that I was trying to buy a house and that in all my years as a Macy's card holder I was never late. I asked them to remove the negative TL with all 3 Credit Bureaus as goodwill and sure enough they did! You may want to try that if you have never been late with them before. Good luck.

codename47 said: It is legitimate if it gets off his report

if the president does it, that means its legal just playin, cn

drodge said: It doesn't even have to be "legitimate". If you dispute it, they have to respond and reaffirm the information. If they don't, it's gone. You have nothing to loose by trying but a stamp.Or dispute it online and you have nothing to lose but your time

Happened to me too with the Kohls card.
Never missed a payment ever, and once missed one payment as I didn't receive an email (or was it in spam).

I was charged around $30 for a balance of $10 or something.

Called CS and got it reduced to $20.
Ever since I was always careful with Kohls, make a purchase and as soon as it shows up in my card, I make the payment.
Stupid company.

I can't believe those of you affected are still keeping your Kohl's cards.

OP,

I dont know if anyone directly answered your question. Anyhow, the most damage will be in the first 2 years. There will be some residual effects for 7 years but your most recent 2 yr history is what is the most weighted by the Credit Reporting Bureaus. So really 1 late charge in the last 2yrs, after about 6mo's wont be that huge of a deal. And it will only have a limited effect after 2 years.

Colt2001

Try sending goodwill letters to Kohl's, and then dispute with the credit bureaus annually if the goodwill letter doesn't work.

Your chances of success depends on the company. Macy's has been very good with taking adverse statements off of your credit report, and even their collection agency offers to settle for half the balance and reactivate your account as paid on time so your credit report gets better. (My dad signed up for a Macy's card, and then moved soon afterward and forgot to pay.) Conversely, Capital One will never take anything off your credit report unless you can prove beyond all doubt that it is wrong.

Good luck!

Kohls only opens the charge cards. Another company runs them (maybe chase). Kohls has 0 ability to affect this stuff. The phone line may say Kohls charge etc, but they are not really Kohls they are the bank that owns the cc's Kohls issues. I know they will often waive late fees, but being 60+ days late on a payment is somewhat different. In any case this is why i keep all bills paper. Email is far too likely to get lost in the shuffle etc.

cmv said: I can't believe those of you affected are still keeping your Kohl's cards.Why would someone get rid of a card just because they paid it late through no fault of Kohl's & Chase?

Just to chime in-

Kohls probably deals with some of the lowest of the low in terms of credit worthiness. I would expect them to be exceptionally good at collections and exceptionally reluctant in terms of forgiveness.

I had a charge for $38.14 on my Kohl's charge card which was due Oct 9th. I did not received that bill but became aware of the overdue amount on Nov 12 which is when I paid it. I now have a 30 day late notice on my FICO score - it's the only negative on the whole report and my score has dropped by over 100 points. I'm right around 700 depending on the FICO score provider. From what I read, everyone says no harm to ask Kohls to remove the report of late payment (they did remove the late charges) however every report I've read states that Kohl's (Chase) refuses to remove the reported late payment. Is it best to write letters to the credit reporting agencies explaining?

I had a charge for $38.14 on my Kohl's charge card which was due Oct 9th. I did not received that bill but became aware of the overdue amount on Nov 12 which is when I paid it. I now have a 30 day late notice on my FICO score - it's the only negative on the whole report and my score has dropped by over 100 points. I'm right around 700 depending on the FICO score provider. From what I read, everyone says no harm to ask Kohls to remove the report of late payment (they did remove the late charges) however every report I've read states that Kohl's (Chase) refuses to remove the reported late payment. Is it best to write letters to the credit reporting agencies explaining?

Barley2009 said: I had a charge for $38.14 on my Kohl's charge card which was due Oct 9th. I did not received that bill but became aware of the overdue amount on Nov 12 which is when I paid it. I now have a 30 day late notice on my FICO score - it's the only negative on the whole report and my score has dropped by over 100 points. I'm right around 700 depending on the FICO score provider. From what I read, everyone says no harm to ask Kohls to remove the report of late payment (they did remove the late charges) however every report I've read states that Kohl's (Chase) refuses to remove the reported late payment. Is it best to write letters to the credit reporting agencies explaining?Dispute with the credit bureaus. There's no need for Kohl's to remove the late payment themselves.

I had a similar situation with Macy's.
I had a Macys charge account and a credit card account. I overpayed my charge card account , so it had a debit of $2.95. Every time when i called the number on my credit card to check the balance the CSR said i ahve no dues. But there was a $1.08 purchase (made at Redbox movie rental)on my credit card which grew to 40$ over 2 months with late fees. I didnt get any email or paper statements for this , all i got was a check for overpayment of $2.95. When i was checking my accounts I found this out and called Macys and they credited my late fees. How ever it brought down my cerdit score from upper 700's to 690, which I found out last months.

I called back Macys and they agreed to report it to credit agencies. But they said it will ake up to 60 days. my 60 days elapses on feburary 23rd... let me see what happens

Guys I'm in the very same situation as OP with the Kohls Charge Card. To be more clear the exact problem is that Kohls has been sending their monthly electronic statements notifications using random email addresses like MyKohlsCharge14@Kohls.com, MyKohlsCharge13@Kohls.com. This is causing the default email spam filters to mark these as spam. It looks like lot of people called them about not receiving the notifications. So, from DEC 08 onwards for the first time I see that they are now using a fixed email address MyKohlsChargeStatement@Kohls.com. I called them several times and explained the same to them nicely but they are not willing to remove the late payment from my credit file. Now, the question is do I have a point to go offense on them and if so whom to approach. Does this smell like a class action lawsuit kind of thing?



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