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Several reports indicate that effective June 2009, Chase CSRs have been instructed to allow no line transfers from one credit card to another. That means no consolidations (closing old lines and moving the credit available to a new line), or reallocations (moving a portion of a one credit line to another.)

I find the number and similarity of the reports convincing. All the same, if anyone has seen anything in writing from Chase confirming, clarifying, or denying this news, please post it here.

I haven't seen anything current about so called "conversions" or "product trades"--for example, taking a Chase Freedom card and changing it to a Chase Bucksback card (with or without the same account number, but preserving the account and credit reporting history, and generally not requiring a new credit inquiry).

With line transfers out, the conversion tactic becomes all the more valuable to the extent it's available. Hence my question: what Chase product trades are still working for FWF members?.

TIA for including your data points, and any other reliable info you may have.

EDIT: Thanks in part to your data points, it appears that product trades are dead or dying also. A darn shame.


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Interesting. I just moved $7K from one card to another and also converted a Freedom Plus to an Amazon.com to avoid the annual fee.

I might have just got in under the wire though. I believe it was the last week of May that I did this, possibly the first few days of June at the latest.


This is to confirm what Dave mentioned. I just called Chase as one of my 5 open Chase cards is the Sony card and it has 35K limit. I never use the card but it was good for BT's. I was informed that i cannot consolidate it or transfer part of its credit line to one of my Freedom cards.

I wil try to convert it to something else if it can be done..


Damn it! I was gonna call for a couple weeks now to consolidate a couple cards. I'll call tonight for sure and report back


I called in last night and I was told that Chase can no longer combine the credit line for me. I have four Chase CC cards after they merged with Wamu and I want to transfer then close some of the low CL cards. Oh well, I'll just leave all four cards open then.


Because of the Wamu merger, I now have five Chase cards, none of which I used regularly. When they refused to close my wamu cards and consolidate them with the existing Chase rewards card, I decided to charge $20 on each of them every month and make daily $1 payments though my Wachovia free-checking w/way-2-save account. It gets pretty tedious and time consuming to keep track of everything, but I like how quickly my 5% savings account is adding up. Thanks Chase.


what is the best chase card? I have the freedom card and want to convert it if there are any other better card (don't shop often at Sony or Amazon)


Closed and consolidated the line on my Sony card last week. Less than $5,000 though.


So would the goal now be to close existing chase cards, then upon AOR-time, just apply for new lines, hoping the lines will be large and worth BT'ing?

I too have a number of large lines with Chase, but they did nothing for me last A0R except limit the new lines I received which I applied for. Maybe if I had them close, I would have gotten new large lines worth the inq.


No problem for me since Chase kneecaps my lines everytime after I do an AOR anyway.

I have a 7K line carried over from Wamu that I was going to CLR to my AOR card (which keeps getting cut to 99% UTIL), but didn't because I was afraid they'd just cut it anyway... but the odd thing is that if I use the Citi ID monitor credit simulator, even if I leave the Wamu card open with a low CL, and bump up the limit with the card on the balance, my simulated score decreased. Not really sure why, or if that would be the case out of the "lab", but it gave me enough reason not to try it.

My guess would be to NOT close cards before applying for new ones... since perhaps they will act like Discover and while they won't CLR, they may reconsider limits on new cards if you are willing to reduce other lines. That's just speculation though.

We are pretty much left with Barclays, US Bank (elan), BOA and National City as relatively BT friendly lenders. AMEX, Discover, Citi, Chase, Wamu es morte.


I tried twice in the past 2 weeks to convert a chase flexible rewards card (former wamu) to a freedom or any other type of card and got told that's not allowed anymore.


I just tried to reallocate from the freedom card, the CSR that picked up happened to be a supervisor and told me right away that they no longer consolidate or reallocate, and if I want a CLI on any card they'll do a credit pull.

Edit: I also called the Amazon number in hopes it was card-dependent, but the Indian CSR told me they've put all consolidations on hold.


VerbalK said: We are pretty much left with Barclays, US Bank (elan), BOA and National City as relatively BT friendly lenders. AMEX, Discover, Citi, Chase, Wamu es morte.
IIRC, I saw someone say BofA also isn't very friendly toward consolidation. Reallocation had mixed reports.

AFAIK, Citi is still allowing reallocation/consolidation for certain cards. The last successful ones I remember were between similar cards/similar terms (e.g. Diamond Preferred to another Diamond Preferred).

My own experience was, when Chase AA'd and closed all but one of my credit lines--thus, freeing up my available credit--Citi allowed a larger credit line on a new app. In the past, the same card, under multiple churns, had a smaller limit.


redina said: IIRC, I saw someone say BofA also isn't very friendly toward consolidation. Reallocation had mixed reports...

After I consolidated my Chase Sony card I called BofA to close and consolidate an unused card (a card that I had actually requested cancelled over a year ago). Upon that request I was asked to provide all current income and asset info. They then promptly informed me my total credit line (over all cards with them) would be cut from ~$80,000 to $5,000. So yeah, not very friendly. They're obviously looking for any way to reevaluate their credit customers using much, much more stringent guidelines.


Looks like AOR is basically dead - or, at least AOR 2.0's. Bummer.


Today from a Chase rep was kind enough to inform me that a recent internal memo did indeed instruct them as follows: "Customers with multiple credit cards can no longer combine them into one card with a higher limit." Which suggests that consolidation is out for sure, and probably reallocation too.

The same source indicated that they'd not been authorized to do product trades for "months" now.

Of course it's always possible that managers have the authority to override these guidelines in certain situations. But generally speaking, it doesn't look promising.

Thanks to everyone for sharing your data points & related info.


Does anyone have an explanation for why it really matters for the CC issuers whether you get one card with a $30k limit or three cards with $10k limits? Aside from BT promotions, what advantage do they have for not reallocating?


DaveHanson said: Today from a Chase rep was kind enough to inform me that a recent internal memo did indeed instruct them as follows: "Customers with multiple credit cards can no longer combine them into one card with a higher limit." Which suggests that consolidation is out for sure, and probably reallocation too.
.
Sounds like Chase is trying to avoid people creating higher CLs than given, which makes sense.

But if you already have a 35k limit on card A, and just want to move that limit to Card B (because you prefer using card B and its benefits or whatever) it might still be possible.

The last datapoint I have is earlier this year, prior to June. They had no problem reallocating portions of several lines to create a large line, which we then proceeded to use for a capped fee 0% offer


SUCKISSTAPLES said: The last datapoint I have is earlier this year, prior to June. They had no problem reallocating portions of several lines to create a large line, which we then proceeded to use for a capped fee 0% offerI have seen several post that they were told by CSR that 6/11 was when this new policy started.


Thanks for posting this change Dave. This is a little dissapointing considering Chase often gives the highest credit lines over any of the major issuers. My datapoint for succussfully reallocating multiple Chase credit lines to one line was the end of May, about 4 weeks ago. It looks like the rules have been changing with many issuers. It may be a change with the times or that credit issuers are more sensitive to larger lines or at least lines available for balance transfers.

For my experience I have been denied reallocation AND consolidation for personal BT credit lines with Citi, US Bank, and BofA (to a joint card). YMMV. If Chase is moving to this too that is most of the issuers that still give decent BT offers.

The strategy going forward may now be to keep one or two large lines for high utility (meant keep total usage accross all lines below 50%), but closing most or all lines with issuers that you are applying for a new BT card. This is not ideal for one's credit portfolio but the issuer may be more likely to grant a higher limit on the new card since you have less total credit available with them. A creditor is a lot less likely to give you a new 25k line if you already have an open 25k line with them. In an environment where creditors are trying to reduce exposure those of us playing the arbitrage game have to be sensitive to this and adapt accordingly.


Corndogg said:
The strategy going forward may now be to keep one or two large lines for high utility (meant keep total usage accross all lines below 50%), but closing most or all lines with issuers that you are applying for a new BT card. This is not ideal for one's credit portfolio but the issuer may be more likely to grant a higher limit on the new card since you have less total credit available with them. A creditor is a lot less likely to give you a new 25k line if you already have an open 25k line with them. In an environment where creditors are trying to reduce exposure those of us playing the arbitrage game have to be sensitive to this and adapt accordingly.

Why close the cards? If you hold a 25k line, get it reduced to , say 2k, and then get the 23k allocated to the new line?


It was 5 weeks ago that BOA consolidated two lines on my account and two lines on my wife's account to take advantage of two separate 0% $30 capped offers and both in excess of 40K. In my mind, BOA is still very AOR friendly.


NorthStar2020 said: Corndogg said:
Why close the cards? If you hold a 25k line, get it reduced to , say 2k, and then get the 23k allocated to the new line?



Their not reallocating lines anymore.
One csr I spoke to a couple of weeks ago said that chase may cut out BT's all together in an attempt to limit risk.

Sure enough, yesterday one of my customers got her July chase statement and inside was a small piece of paper that read
" Effective immediately chase will no longer honor Balance transfer checks for this account".

Because I have so many customers that I work on their finances, many of the banks including Chase, have set me up with a single account rep that I can speak with.

The last time we spoke, he said chase was preparing for the worst in regards to the credit card accounts it holds and doing everything legally possible to limit its exposure and risk to massive customer defaults. He also mentioned that there was a accounting reason why many chase card holders have had zero min payments due on their accounts for the past couple of months. Your not considered in default if you don't have a payment due.

My gut feeling is that the defaults on credit cards are much, much worse than the lenders are letting on about and it will take years if not decades for the system to regroup and come back to what it was. But the saddest part is that people that have done nothing wrong are getting hurt more than those that are defaulting.

Several of my customers accounts have been slashed from mid 30k credit limits down to 2k to 3k limits, even tho they pay in full each month. But now they have new problems because their cards are showing nearly 90% usage each month on the reports. Which makes other cards do stupid things, like cancel perfectly great customers as a way to avoid risk.

The entire credit market has just gotten weird as hell.
What use to be the "right thing to do" has suddenly become a bad thing and the bad thing to do is being rewarded with settlement offers and a cleared slate.

One customer did a BT for 27.5 K 4 months ago and was recently sent a letter for a settlement on the account for 14K. He wasn't even late.

I did the settlement for him and even managed to have the entire account wiped from the credit records as if it never existed.

Like I said. It's weird


Just called AMEX (45K limit on Starwood, 5K on Blue) - they declined to re-allocate, said that this service has been discontinued as of October 2008. So the trend is surely there.


turrdog said: It was 5 weeks ago that BOA consolidated two lines on my account and two lines on my wife's account to take advantage of two separate 0% $30 capped offers and both in excess of 40K. In my mind, BOA is still very AOR friendly.
However, that was *five weeks ago*. Even Chase allowed consolidation toward the end of May and possibly into the very beginning of June. Credit policies are changing and many can no longer go by 'what method used to work'. There are ways to navigate this new credit landscape but new methods are probably needed... or just 'default' like others. {chuckle}


redina said: turrdog said: It was 5 weeks ago that BOA consolidated two lines on my account and two lines on my wife's account to take advantage of two separate 0% $30 capped offers and both in excess of 40K. In my mind, BOA is still very AOR friendly.
However, that was *five weeks ago*. Even Chase allowed consolidation toward the end of May and possibly into the very beginning of June. Credit policies are changing and many can no longer go by 'what method used to work'. There are ways to navigate this new credit landscape but new methods are probably needed... or just 'default' like others. {chuckle}

or just stop borrowing and start saving


Another data point - I just now called BoA, and asked to consolidate a card with a $31,900 limit onto two BoA/FIA cards. The first guy wasn't able to do it (he said he wasn't able to access the FIA cards - not sure if this is related to the bank being tighter or just FIA is on a differnet system). He transfered me to someone else, who was able to allocate all but $500 of the credit to the two cards. She said to call back later to separately cancel the card that now had a $500 limit. From my recollection this was not quite as seamless as it has been with BoA in the past, but it got the job done.


Good chance this could be related to the Wamu acquisition.. They don't want all the extra exposure, when they were already cutting lines. Good chance Wamu clients will see ratejacks, CLDs, or account closures..if not already.


user12345 said: or just stop borrowing and start saving
At these APYs, defaulting is more profitable.

Personally, I'm a 'saver', even at these lower interest rates, but I also like the flexibility of having credit, which I pay off in full (never had to pay a late fee or interest fees). Thus, as an 'unprofitable' customer for credit card companies, I'm almost as unwanted as a defaulter.


user12345 said: or just stop borrowing and start saving

Or do both. You're assuming borrowed money is spent.


American culture is to borrow to spend, not save to spend.

When you are unable to repay your borrowed money, you'd be offered to just pay back 50%, 20%, or 10% of what you owe, or not even need to pay a dime at all.

Save to spend? You'll have to eat all the cost of your spending. You judge.


PolarDude said: Good chance this could be related to the Wamu acquisition.. They don't want all the extra exposure, when they were already cutting lines. Good chance Wamu clients will see ratejacks, CLDs, or account closures..if not already.

My wamu cards have a 13.99% & 15.24% purchase APR and my chase cards have a 8.99%, 9.24 APR


vaylon said: One customer did a BT for 27.5 K 4 months ago and was recently sent a letter for a settlement on the account for 14K. He wasn't even late.

I did the settlement for him and even managed to have the entire account wiped from the credit records as if it never existed.

Like I said. It's weird

You're saying you got him a 50% settlement on a personal account without it even appearing on his credit file? What bank was this from?


It was from chase and I didn't solicit the offer, chase made the offer out of the blue for no reason.

The only thing I can think of that would lead them to sending him the offer was his huge balances on all his cards.

As for having an account wiped out with a settlement?
Thats easy. Just make sure you ask for it before you do any money transfer's and have them just fax you a copy of the agreement.

A local farmer that was getting ready to go under, I managed to get all of his equipment loans thru ford credit and gmac wiped out completely.
In the end it's as if the loan never happened and most show up the same day or the next.

Not sure what is going on with chase tho.
Chase has been doing some really strange things for about 3 months now with most of my customers accounts.
Things like,
No minimum payment due.
Accounts getting frozen with no more usage but still have tons of available credit and nothing on the reports to show it as locked.
Others have had their accounts closed without notice.
Minimum payments of $1.00 on close to 15K balance.


Personally , I think they have some serious internal accounting issues and they are using every trick in the book to make their balance sheets not look as bad as they really are.


This is a major BT/AOR killer. My new Chase Disney with 0% BT is stranded at under 5K while I've got multiple older Chase cards sitting idle with over 20K hearing only crickets.

Anyone guess/know how long this policy might be in place? Should I offer to close out a few older large lines and play the CLI lottery with my previous close action as hope that maybe I can get some of it back with an increase to my new card? It appears my new Chase is stuck for the moment, and I've had it listening to CSR's say this new policy is a result of "security and ID theft" and "the state of the economy" when I point out neither has anything to do with them removing this service for good customers that pay their bills and never get into any trouble with usage.

Would be interested to know if anyone has a line of sight around this or when it might ease up.


I called Chase in Mid May of 2009 and was told that they no longer merged or reallocated credit lines. The CSR was American and stated that they had only recently instituted the policy. Perhaps this policy was in effect in May.


Caryite said: This is a major BT/AOR killer. My new Chase Disney with 0% BT is stranded at under 5K while I've got multiple older Chase cards sitting idle with over 20K hearing only crickets.

Anyone guess/know how long this policy might be in place? Should I offer to close out a few older large lines and play the CLI lottery with my previous close action as hope that maybe I can get some of it back with an increase to my new card? It appears my new Chase is stuck for the moment, and I've had it listening to CSR's say this new policy is a result of "security and ID theft" and "the state of the economy" when I point out neither has anything to do with them removing this service for good customers that pay their bills and never get into any trouble with usage.

Would be interested to know if anyone has a line of sight around this or when it might ease up.

it will happen when the nasdaq goes back to 5000 !!!

I'm still amazed by how many people think the bubble world was normal and once we get passed the recession we will go right back to a bubble world.
Check out the Nasdaq that hit 5000 back in the year 2000. It never bounced back to that level, even after we recovered from the dot com bubble, because it was at an unrealistic level during the bubble.
Same goes for credit, it won't bounce back to bubble level even after the recession is over. Deal with it.


Several months ago I tried reallocating CL from one existing Chase card to another. The CSR tried but the system wouldn't let her. I then got transferred to the "Rate" Department. The CSR there also tried with no success. She then told me it had to go through the Credit Department. I immediately ended the call. So the whole CL reallocation "feature" was on borrowed time anyway.


AOR was just one side effect of the credit bubble. The credit bubble was an abnormal situation. Now we are getting back to normalcy. The credit bubble is history and so is AOR.


Skipping 113 Messages...

Drmoneybags said:   I currently have a Sony Card with chase and I would like to convert to the Amazon chase visa.
...and now the Chase Sony cards are becoming Capital One cards...




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