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Collection agency reported disputed collection to CRA in: Subjects › Personal Finance

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Honestly, this is what I would do.

I would call the dentist's office and tell them "hey, look... this thing got out of control and now my credit is totally ruined. we had a good faith dispute over the amount billed, but I would ask that you allow me to work this out in a way that you get paid and that I don't have so bear the burden of this MISUNDERSTANDING for the next seven years."

That's if it were me. I would try the "aw shucks, I'm a nice fella and this is all a misunderstanding" routine. You have nothing to lose, and there is some kernel of truth to this... certainly if you had understood what was going to transpire, you would have played this differently. Depending on who now owns the debt... this may or may not work.

If this does not work, I would consider filing some type of grievance with the OMBUDSMAN of your insurance company, and potentially with the California Dental Board for abusive and deceptive billing practices. In fact, this would have been the way to go off the bat. But here's the rub... YOU CANNOT THREATEN TO REPORT THE DENTIST UNDER ANY CIRCUMSTANCES. Pursuant to Flatley v. Mauro, it is essentially considered extortion to threaten administrative/criminal action to gain an advantage in a civil matter... so don't threaten to do it... just do it. That will cost you little time and money and as part of some proposed settlement, if any... they may agree to remove the derog.

That's my two cents... wife's home... and all this talk about demands and procedures is getting me worked up.

I AM NOT YOUR LAWYER AND THIS IS NOT LEGAL ADVICE... CONSULT YOUR OWN LEGAL PROFESSIONAL.

Message edited by: Crazytree on 2009-06-24 22:54:21 CDT
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I appreciate all the advice.

Crazytree - I have no intention of threatening anyone. I just don't believe I have even a shred of leverage on the dentist; on the bill it show the amount written off to collection and I will wager the collection agency bought the debt. Of course I could be completely wrong; I know nothing of how this stuff works.

CN47 - I have great reservations about suing. I have been involved in exactly one lawsuit, fifteen years ago, in which I sued my landlord and represented myself. I was in the right, and the presiding judge procedurally f'd me. She knew the attorneys for the landlord, greeted them, asked about their families...I just never seem to win in these situations.

My options seem to be - grovel to the guy who screwed me over in the first place and refused to give me slack, and ask him for slack OR pay $350, take several trips to the federal courthouse, and then wait a year for an uncertain result.

Hrmmph.


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I have great reservations about suing. I have been involved in exactly one lawsuit, fifteen years ago, in which I sued my landlord and represented myself. I was in the right, and the presiding judge procedurally f'd me. She knew the attorneys for the landlord, greeted them, asked about their families...I just never seem to win in these situations.
Lemme guess, small claims court? These sort of shenanigans rarely happen in Federal court. That is why I tell everyone to sue in federal.

I would call the dentist's office and tell them "hey, look... this thing got out of control and now my credit is totally ruined. we had a good faith dispute over the amount billed, but I would ask that you allow me to work this out in a way that you get paid and that I don't have so bear the burden of this MISUNDERSTANDING for the next seven years."
Yes, and make sure you are on your knees when you do this. All this "I'm a lawyer stuff" and your best advice is to grovel. Sweet.


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codename47 said:[Lemme guess, small claims court?Worse than that: Landlord/Tenant court in Manhattan.

Message edited by: jidteach on 2009-06-24 14:12:46 CDT
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If you can make a problem go away by groveling, do it.


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codename47 said:Yes, and make sure you are on your knees when you do this. All this "I'm a lawyer stuff" and your best advice is to grovel. Sweet.scoreboard, dude... scoreboard.


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darkmeridian said:If you can make a problem go away by groveling, do it.

As hardcore as I can be about things, and willing to (and have) fight things in court.. I agree with this statement. My attorney even once told me to take the hat in hand approach to a speeding ticket. I had a friend (cop) Email the charging cop to vouch for me, no help.. so I took hat in hand in court, and I got it severely reduced to no points (big deal in my state, and my driving record and insurance. lol) I've done hat in hand with other people I've been in the wrong with in similar situation to the OPs, and it's gone well. What's the worst you have to lose? Nothing! Just your pride.. and who cares, it's to a CRA.

If that doesn't work, draft a well written letter, with a response deadline, warning them of all of the laws and damages they're in violation of, and that you ARE prepared to sue in federal court. If you can really show them the specifics (as they probably have no idea they're in the wrong) they may be surprised, and realize they screwed up and are then willing to work with you. That letter should state very specific demands and resolutions. Be reasonable as you TOO are in the wrong, and already agreed you owe some $$$, so be prepared to pay that much including the few bucks in interest if that's the worst of it.

If that still doesn't help.. then sue! It's not THAT big of a deal. Your situation went sour before mainly because you didn't have an attorney! Small claims is pretty ridiculous with that stuff.. but if you go into federal, with an attorney, it won't be that bad.

Either way, you do need to fight this at least to a certain degree. I would not be happy either if my near perfect credit was wrecked (even if temporarily) for something like that.


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so I took hat in hand in court, and I got it severely reduced to no points
Yeah, hat in hand has nothing to do with it. Almost every state has some sort of deferred adjudication/drivers training stuff. Groveling has nothing to do with it.

I've done hat in hand with other people I've been in the wrong with in similar situation to the OPs, and it's gone well.
It won't go as well as if you sue them, but hey its your money and your life.

If that doesn't work, draft a well written letter, with a response deadline, warning them of all of the laws and damages they're in violation of, and that you ARE prepared to sue in federal court. If you can really show them the specifics (as they probably have no idea they're in the wrong) they may be surprised, and realize they screwed up and are then willing to work with you.
They won't care. Writing a letter doesn't show that you are prepared to sue them in federal court. Send them a draft summons perhaps, but your letter will get thrown in the trash. They know what they are doing and they know it is illegal. They just know that you won't likely sue.

Your situation went sour before mainly because you didn't have an attorney! Small claims is pretty ridiculous with that stuff.. but if you go into federal, with an attorney, it won't be that bad.
Lawyers don't matter. The difference in Federal is the judge. They are appointed by the President, so there is usually a bit more thorough vetting process.


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When there are disputes...misunderstandings....arguments the participants are usually emotional. Remember you do not need to win the arguement...just get the money. The contrast between Crazy and Code....seems to be one is on a quest and another truly has the clients well being at heart...I will let you decide which is which...

ES

Message edited by: ElectricSavant on 2009-06-25 00:24:08 CDT
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ElectricSavant said:When there are disputes...misunderstandings....arguments the participants are usually emotional. Remember you do not need to win the arguement...just get the money. The contrast between Crazy and Code....seems to be one is on a quest and another truly has the clients well being at heart...I will let you decide which is which...

ES
Indeed. I realized that I must sue once I recognized that the other side has no interest but their own at stake. Emotionality, such as concern for others, has been notably absent from their side. I agree in principal with the notion, based somewhat in Karma, that the negative emotions involved in adversarial procedures lead to no good, but, in this case, I need to fight to get my credit back. I believe in the rule of law. They broke the rules, I did not.

Again, thanks to Crazy for your insight into this - you really got me thinking about what is at stake and what is importantr.

CN47's passion may seem over the top to some of you, but for those of us who need his expertise, he is invaluable. I couldn't be more grateful for his singlemindedness.

Now, one last question - 15 USC 1692f ALLOWS for the collection of interest if it is in the original agreement (it is not in mine) OR if "allowed by law." How do I know if California law allows for the addition of interest at the time an account is put in collection?


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It has been my experience that they can try for pre judgement interest...and it is up to the Judge...post judgement interest for California is a 10% statutory annual interest.

ES

Now, one last question - 15 USC 1692f ALLOWS for the collection of interest if it is in the original agreement (it is not in mine) OR if "allowed by law." How do I know if California law allows for the addition of interest at the time an account is put in collection?

Message edited by: ElectricSavant on 2009-06-25 11:04:03 CDT
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He's not asking about pre/post judgment interest. He's asking if collectors can just arbitrarily add interest or not. Looks to me if it isn't expressly stated in the agreement, then they can't legally charge it and trying to do so is a violation.

I guess I am a bit of a crusader. You don't have to worry about bad credit or collectors until you get screwed in a deal or you have a merchant that holds your credit hostage. I guess most of the people here would just pay the ransom, which is just how the creditors like it.

just ask the california AG

A collection agency can add interest to your bill, however, the terms and rates depend on the circumstances of your particular account. The collection of any amount (including any interest, fee, charge, or expense incidental to the principal obligation) must be expressly authorized by the agreement creating the debt or as permitted by law. An attorney should be able to tell you how much the agency can legally charge you. You are also entitled to an explanation from the collection agency as to how much they are charging you and why. You should ask them by letter to explain to you in writing.

Crazytree, what scoreboard. Can you produce one case that you have won regarding consumer law?

Message edited by: codename47 on 2009-06-25 11:30:39 CDT
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jidteach said:ElectricSavant said:When there are disputes...misunderstandings....arguments the participants are usually emotional. Remember you do not need to win the arguement...just get the money. The contrast between Crazy and Code....seems to be one is on a quest and another truly has the clients well being at heart...I will let you decide which is which...

ES
Indeed. I realized that I must sue once I recognized that the other side has no interest but their own at stake. Emotionality, such as concern for others, has been notably absent from their side. I agree in principal with the notion, based somewhat in Karma, that the negative emotions involved in adversarial procedures lead to no good, but, in this case, I need to fight to get my credit back. I believe in the rule of law. They broke the rules, I did not.

Again, thanks to Crazy for your insight into this - you really got me thinking about what is at stake and what is importantr.

CN47's passion may seem over the top to some of you, but for those of us who need his expertise, he is invaluable. I couldn't be more grateful for his singlemindedness.

Now, one last question - 15 USC 1692f ALLOWS for the collection of interest if it is in the original agreement (it is not in mine) OR if "allowed by law." How do I know if California law allows for the addition of interest at the time an account is put in collection?

Agreed! cn47 is very helpful, I appreciate reading his posts on these subjects.. it's easy to tell which role of "good cop, bad cop" he plays.


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He did say he wanted to sue...right?

codename..it appears you are practicing armchair law again...We have had prejudgement interest time and time again...WITHOUT IT BEING SIGNED AND AGREED TO BEFOREHAND WITH THE CREDITOR...and it was added after the fact...it simply is up to the Judge to agree about the damages or not...We always try to get it and we sometimes do....

Believe it or not...I do not need to win the arguement ☺

ES

Message edited by: ElectricSavant on 2009-06-25 11:35:09 CDT
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codename..it appears you are practicing armchair law again...
Actually it is consumer law, thank you.

We have had prejudgement interest time and time again...WITHOUT IT BEING SIGNED AND AGREED TO BEFOREHAND WITH THE CREDITOR...and it was added after the fact...it simply is up to the Judge to agree about the damages or not..
Yes, that's because prejudgment interest is completely different than a debt collector simply adding on interest to an account without an agreement and in violation of the law. If a judge allows it, then it is fine.

If you are a collector and you try to add some interest in violation of state law and without an agreement and they want to call it "prejudgment interest" particularly in the absence of a lawsuit, god bless them, they are breaking federal law and will eventually get your butt sued off.


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OP I dont see what you have to lose by filing a $20-50 small claims suit against the collector for their violations. CN is right that Small Claims is often a zoo...but its still a lawsuit and will still get them to take it seriously.

Especially if the collector is not local, you are unlikely to ever need to appear. They are likely to contact you to resolve it prior to the hearing, especially if you tell them (after they are served) you are willing to reduce/forego monetary damages in exchange for complete removal of the debt and all negative credit reporting.

The costs for the defendant to make it to court exceed the sum they are trying to collect. They are likely to agree to settle this.

This is not legal advice, just common sense.


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ElectricSavant said:It has been my experience that they can try for pre judgement interest...and it is up to the Judge...post judgement interest for California is a 10% statutory annual interest. First notice from collection agency (4/09) had ~$20 interest added to ~$700 bill. 20/700=~3% which corresponds approximately to 10%/yr if calculated from the earliest date the original creditor contacted me (1/09) for what they contend I owed.

Can anyone cite a satute in CA law that might allow for interest added to a disputed collection not provided for in the original creditor's? Even if it is allowed after the fact, for example if a judge says so, how can it be legal to report that amount to the CRAs, as it would not be validated until the judge says so?


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Your argument in court is to save the money ...right?....I think you should try to use sugar instead of salt. You can be firm with a certified letter and try to exhaust all of your possibilities to settle this before resorting to court. Regardless of the fact that the collection agency is breaking the consumer law....the ultimate goal is to just get credit repaired and to settle with what you feel you owe. Trying to bluff with threats even if you are correct may not get you the desired result and may in fact not be necessary at all...

Again...do not try and correct all the wrongs in this world...take the emotion out of it and go for want you want to achieve...you do not need to win the argument ☺

If you prefer the "collective good" and to help mankind in which I have no faith in...move over to a socialistic approach and let your emotions guide you in your fundemental arguements...my way will achieve the same with less time and headache...I am not for hire by the way.

ES


jidteach said:ElectricSavant said:It has been my experience that they can try for pre judgement interest...and it is up to the Judge...post judgement interest for California is a 10% statutory annual interest. First notice from collection agency (4/09) had ~$20 interest added to ~$700 bill. 20/700=~3% which corresponds approximately to 10%/yr if calculated from the earliest date the original creditor contacted me (1/09) for what they contend I owed.

Can anyone cite a satute in CA law that might allow for interest added to a disputed collection not provided for in the original creditor's? Even if it is allowed after the fact, for example if a judge says so, how can it be legal to report that amount to the CRAs, as it would not be validated until the judge says so?

Message edited by: ElectricSavant on 2009-06-25 13:49:27 CDT
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For the folks reading...rememeber consumer credit laws were formed for consumers using retail credit...do not apply this to commercial debt (business to business).

ES


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"the ultimate goal is to just get credit repaired and to settle with what you feel you owe."

Good idea ..... don't sue them, that way they will continue to VIOLATE the law and harass others because its profitable. Just roll over and die .... that's what they are counting on


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