After initiating an application for a new US Bank card, I was subsequently declined for the following reasons:
1) Length of consumer credit history (due to an AOR done less than 12 months ago) 2) Consumer credit delinquency history
2 is what is odd, I monitor credit on all three major bureau's and do not have any late payments. The letter said they used Experian to pull my credit.
Now this is where it gets weird, a day later I receive an additional letter from US Bank stating:
"You have recently received a notice of Adverse Action advising of the reasons for denial as well as the credit bureau agencies utilized to make the decision regarding your application.
We regret to inform you the credit bureau agency(s) included on your previous letter are incomplete. The additional credit bureau agencies that played a role in the decision of your application are as follows:
IDA, Inc, Consumer Assistance Center, P.O. Box 503793, San Diego, CA 92150, Ph: 866-361-7984 Advanced Resolution Services, Inc, 6111 Oak Tree Blvd, Ste 400, Independence, OH 44131, Ph: 800-392-8911"
Upon further research, IDA, Inc appears to be ID Analytics, Inc. A corporation search in CA only showed "IDA, Inc" as filed in 2003, and suspended so I do not know why they are using that name. ID Analytics however is a Delaware corporation, operating in San Diego, filed in 2002 and active.
Advanced Resolution Services appears to be ICS (Issuers Clearinghouse Service), as shown in this FW thread as well.
There wasn't much information on them so I wanted to post the topic to make people more aware, and the other names these agencies do business as. I will be ordering my reports and freezing (if possible) these companies today as I am concerned about the "delinquency history" figuring I've never been late with anything, ever.
My wife was just denied for a US Bank credit card a few weeks ago. She has 0 outstanding debt (aside from our monthly credit card usage, but even with that utilization % would be in the single digits), very few inquiries, a clean history, and a credit score in the high 700s, and we also got that IDA letter. I don't think they mentioned delinquency in our case, but I remember thinking that the reason they gave for denial sounded odd.
staci86
Senior Member
posted: Aug. 31, 2009 @ 9:44a
You need to use that AA as the basis to pull your reports from those bureaus.
FatSally
Senior Member
posted: Aug. 31, 2009 @ 9:53a
I recently got an AA from US Bank that was ending my 2.99% life of balance unless I close my account for reasons I still cannot explain. They said the reason was from the Transunion report they pulled and upon reviewing it there was nothing negative (but they were still reporting my nearly minimum wage college job from ten years ago as my employer).
ilikebtmoney
Senior Member - 1K
posted: Aug. 31, 2009 @ 10:32a
staci86 said: You need to use that AA as the basis to pull your reports from those bureaus.
Correct. I always include a copy of the letter from the bank showing the declined request for new credit. IDA wanted everything mailed, ARS would have accepted fax although I just mailed the same requests with all enclosures to both agencies. I'll be curious to see this delinquency they're talking about.
IDA's phone number was pretty useless, I could not find a way to speak to a person, ARS on the other hand someone picked up immediately.
Green for a well written "Searchable" post and it looks like the OP will post followups too. These are the type of posts that add value to FW Finance.
Thanks OP.
MikeR397
Senior Member - 3K
posted: Aug. 31, 2009 @ 1:06p
ilikebtmoney said: staci86 said: You need to use that AA as the basis to pull your reports from those bureaus.
Correct. I always include a copy of the letter from the bank showing the declined request for new credit. IDA wanted everything mailed, ARS would have accepted fax although I just mailed the same requests with all enclosures to both agencies. I'll be curious to see this delinquency they're talking about.
IDA's phone number was pretty useless, I could not find a way to speak to a person, ARS on the other hand someone picked up immediately.They rarely picked up their phone for me, and are a pain to deal with.
US Bank and FNBO both utilize them for all applications.
US Bank appears to be more of a hassle than other banks possibly even more so than AMEX. They wanted to verify my SSN, a photocopy of the card would not do. They would only accept a letter from the SSA which I had to get in person. This was for a student card with a low-limit.
If these databases keep a record of all applications, do they also keep a record of their result, i.e. whether or not you were approved for the card and if not the reasons given for the denial. This could prove devastating for those of us actively seeking credit.
ilikebtmoney
Senior Member - 1K
posted: Aug. 31, 2009 @ 1:49p
mewannaxbox said: US Bank appears to be more of a hassle than other banks possibly even more so than AMEX. They wanted to verify my SSN, a photocopy of the card would not do. They would only accept a letter from the SSA which I had to get in person. This was for a student card with a low-limit.
If these databases keep a record of all applications, do they also keep a record of their result, i.e. whether or not you were approved for the card and if not the reasons given for the denial. This could prove devastating for those of us actively seeking credit.
I agree, I'll be anxious to see my reports from these companies as I've done two full blown AOR's throughout the past 2.5 years, and one mini. I know my credit is good by the three major players as I just secured a mortgage on a second home with ~760 mid scores so no problem with those three.. but these two companies have me concerned.
On another note, I was thinking about Staci's response to include the letter of denial for getting my report. Under FCRA would these new bureau's also fall under the same laws that they must provide us with a free annual copy of our reports upon request? Or does that only apply to the three major's?
Thanks, OP, for posting on this topic. ID Analytics seems to be yet another hurdle for us to overcome in our quest for free credit (arbitrage, bonuses, etc). I am particularly interested in discovering what your report says with regard to delinquency history. Perhaps a utility bill or something?
mewannaxbox said: If these databases keep a record of all applications, do they also keep a record of their result, i.e. whether or not you were approved for the card and if not the reasons given for the denial...In my experience, ARS/ICS keeps a record of SOME denials.
ilikebtmoney said: ...Under FCRA would these new bureau's also fall under the same laws that they must provide us with a free annual copy of our reports upon request? Or does that only apply to the three major's?EugeneV said "proof of adverse action is not required in order to request the report."
In my experience (only with ARS/ICS), you can order a report at will (free of charge).
In the OP of the archived thread it was stated "ICS...based on inquiries per ADDRESS, which kills a tag-team AOR"...
That statement is true but it is important to note that the ARS/ICS report is pulled based on SSN and address in tandem (see para #2 of what value does ICS offer me?)
I have never heard of these organizations. But in light of their existence, I suppose it is a good idea to keep a record of the specifics of what you put on each application from now on. Just in case you were to accidentally inflate your earnings on one application and not on another. If they identify a discrepancy they may require proof of income, etc. which most places don't ask for currently. Not that any of you would inflate your earnings though! lol
ilikebtmoney
Senior Member - 1K
posted: Aug. 31, 2009 @ 3:41p
Never a utility bill or anything, I handle all the bills here at home. Although if they're tracking by address my wife did miss a payment once on a CC (but caught it within 30 days so it wasn't reported as late to a major bureau). That's the only thing I can think of.. so time will tell.
FWIW, my score was 401 (low risk). I thought that with 100+ applications in the past 2 years would cause my score to be a higher risk.
I immediately opted out by sending an email with name address and phone number to myidscore-optout@idanalytics.com. Include opt-out as the subject line.
family went 0 for 3 with US Bank on latest AORs (from last few months), and IDA/ARS was the reason given. One of us got a delinquent comment as well despite not having any payment problems, so just sounds like some BS excuse.
calling US Bank did nothing to get the stain off, even after offering to fax in supporting financial information.
the only plus was that the reports from these "agencies" didn't show new debit cards from Reward Checking accounts, even though the old AORs for 13 months+ were still showing and must have been the red flag.
I do find it ironic that places like US Bank are essentually paying an outside consultant to flag behavior, even though they could write a code much cheaper to determine if someone was a past 0% "abuser" with them or look at the credit report to see if there were inquiries from 13-24 months that would indiciate some AOR-like beahvior.
"These studies have shown that the most powerful predictor of such credit loss is application activity for a social security number (SSN) ... The most telling SSN activity threshold is 6 or more applications within 90 days. As many as 75% of accounts that hit this threshold are likely to become bankrupt or charged off."
"These studies have shown that the most powerful predictor of such credit loss is application activity for a social security number (SSN) ... The most telling SSN activity threshold is 6 or more applications within 90 days. As many as 75% of accounts that hit this threshold are likely to become bankrupt or charged off."
Gotta love third-party contractor BS speak. Technically, there's as much as a 75% chance I'm going to sleep with Jennifer Aniston tonight as well!
bigStax
Member
posted: Sep. 2, 2009 @ 9:44a
ilikebtmoney said: After initiating an application for a new US Bank card, I was subsequently declined for the following reasons:
1) Length of consumer credit history (due to an AOR done less than 12 months ago) 2) Consumer credit delinquency history
2 is what is odd, I monitor credit on all three major bureau's and do not have any late payments. The letter said they used Experian to pull my credit.
Now this is where it gets weird, a day later I receive an additional letter from US Bank stating:
"You have recently received a notice of Adverse Action advising of the reasons for denial as well as the credit bureau agencies utilized to make the decision regarding your application.
We regret to inform you the credit bureau agency(s) included on your previous letter are incomplete. The additional credit bureau agencies that played a role in the decision of your application are as follows:
IDA, Inc, Consumer Assistance Center, P.O. Box 503793, San Diego, CA 92150, Ph: 866-361-7984 Advanced Resolution Services, Inc, 6111 Oak Tree Blvd, Ste 400, Independence, OH 44131, Ph: 800-392-8911"
Upon further research, IDA, Inc appears to be ID Analytics, Inc. A corporation search in CA only showed "IDA, Inc" as filed in 2003, and suspended so I do not know why they are using that name. ID Analytics however is a Delaware corporation, operating in San Diego, filed in 2002 and active.
Advanced Resolution Services appears to be ICS (Issuers Clearinghouse Service), as shown in this FW thread as well.
There wasn't much information on them so I wanted to post the topic to make people more aware, and the other names these agencies do business as. I will be ordering my reports and freezing (if possible) these companies today as I am concerned about the "delinquency history" figuring I've never been late with anything, ever.
During my 2nd AOR (2months ago), I received the same letter and denial for my US bank application with the reasons you listed as 1) and 2).
I pulled all 3 CR before doing the 2nd AOR and confirmed that all CR information was accurate. I have 10+ years of on time, never late payments (including an existing card with US bank). At the time of applying I had zero balances on ALL of my credit cards.
ilikebtmoney
Senior Member - 1K
posted: Sep. 2, 2009 @ 9:48a
I guess technically speaking "consumer credit delinquency history" does not mean you actually have been late.. just that they're not satisfied with the delinquency history. I guess they want to see a late payment? How else can they profit on you with a 0% offer!
i was denied from us bank for similar reason, didn't went ahead to pursuit the real reason though.
tolamapS
Senior Member - 2K
posted: Sep. 7, 2009 @ 10:49p
ilikebtmoney said: I guess technically speaking "consumer credit delinquency history" does not mean you actually have been late.. just that they're not satisfied with the delinquency history. I guess they want to see a late payment? How else can they profit on you with a 0% offer!
Funny sh&^.
"We regret to inform you that due to lack of any delinquencies on your payment history, we can not issue you a card.
Please ensure that you have a verifiable delinquency, and re-apply in the next 60 days."
Crazytree
Senior Member - 7K
posted: Sep. 7, 2009 @ 11:08p
something similar happened to my wife on an AMEX application this year... cited unspecified "negative credit report inquiries".
freaked out because I thought I had screwed something up and ruined my wife's credit. all three reports were 100% clean. wrote angry letters to everyone but nobody ever sorted it out.
Mrs J applied for a Professional Bull Riders card with US Bank. With no debt and no inquiries, the reasons for denial on her 9/2/2009 letter said:
- Length of consumer history - The SSN is linked to numerous number of home phone numbers
In a separate letter from US Bank dated one day prior (9/1/2009), they said the following:
-We regret to inform you the credit bureau agency(s) included on your previous letter are incomplete. The additional credit bureau agencies that played a role in the decision of your application are as follows:
IDA, Inc, Consumer Assistance Center Advanced Resolution Services
++
When she(I) spoke with a credit analyst from US Bank, they told her to call ARS and IDA "...to have the issue cleared up and tell them to send a corrected report." Consistent with what the US Bank analyst said, the IDA and ARS people told me that I could order a copy of my report and dispute incorrect entries.
With nothing (little) to dispute, she'll take the denial... her 30+ AOR1.0 applications are all likely still on file (36 applications from 1.0)
All you guys getting a denial based on a fake IDA/ARS delinquency when there is none really need to go CN47 and sue their pants off... dont just write it off bc the loss of one new card doesnt really matter.
ptiemann
Senior Member
posted: Sep. 9, 2009 @ 3:08a
teammjs said: I'm wondering who DOES get a card approved from US Bank these days?
I got a LinuxFund card last week, $8k. I have currently around 50% utilization, so I was quite surprised that they approved me.
0% for 12 months, no balance transfer fee.
ilikebtmoney
Senior Member - 1K
posted: Sep. 9, 2009 @ 8:50a
SUCKISSTAPLES said: All you guys getting a denial based on a fake IDA/ARS delinquency when there is none really need to go CN47 and sue their pants off... dont just write it off bc the loss of one new card doesnt really matter.
So far ARS report came in, everything looks good no problem at all. I called US Bank to ask them specifically WHERE they are seeing "Consumer credit delinquency history" and they said they have no idea, the information is provided by IDA is why you were declined. I said OK well you should at least be able to tell me where exactly I was delinquent, he said "the reason you were denied credit is because of suspected fraud because of multiple addresses on phone with a single phone number". I said yes I own two houses and use my cell as a contact number for both, I don't see the big deal. He said call IDS.. I said OK but back to the more important issue, your letter specifically stated it was due to delinquency, not this, so where in your report provided from IDA, ARS, or Experian did you see that? He said he has no idea where that came from...
I should be getting my IDA report soon and will follow up. This is rather frustrating as I can't see why they would be telling creditors I'm a fraud risk for being successful. Do they tell this crap on everyone that owns multiple homes?? What about landlords! Geesh
jackcrawfish said: One product IDA offers is MYIDScore.
FWIW, my score was 401 (low risk). I thought that with 100+ applications in the past 2 years would cause my score to be a higher risk. My score was 200 (low risk of identity fraud). The scale goes from 1 to 999. They give very little detail about how they calculate this. However, your 100+ applications probably did raise your score, since yours was double mine.
Incidentally, I didn't enter my SSN. They were still able to find my record, as they asked the typical confirmation questions ("Which of these cities have you lived in?" etc.).
ilikebtmoney
Senior Member - 1K
posted: Sep. 25, 2009 @ 1:49p
UPDATE: Id Analytics report never came. I'm sure I handled their requirements (and then some) for getting the report.
However, after 3 weeks the US Bank card came in the mail with a $15,000 credit limit. I guess they changed their mind after the phone call because I was definitely declined.
whoDean
Happy Member
posted: Oct. 6, 2009 @ 10:55a
I was declined by US Bank citing same reason but just yesterday received teh card with a $10,000 CL.
JAGLUR
Wacky Member
posted: Nov. 10, 2009 @ 8:20p
DW applied and got declined for the same bogus reason. They still send out first letter and then the second one stating exact same things that you guys have described. I made a call to and it's almost three weeks, but I am negative on card just arriving miraculously for DW.
Wouldn't it be possible though, to apply with different address than home and provide them with electric bills(after inserting my name)? I do not see any problem other than delay on application. For tag team AOR this might be a solution...
ilikebtmoney said: UPDATE: Id Analytics report never came. I'm sure I handled their requirements (and then some) for getting the report.
However, after 3 weeks the US Bank card came in the mail with a $15,000 credit limit. I guess they changed their mind after the phone call because I was definitely declined.
I'm guessing that the easiest way to stop a lawsuit for improperly handling the adverse action was to send you a credit card as they would be able to then tell the judge that there were no damages.
Watch out to see if they wait three months, then close it with a better letter.
codename47
Senior Member - 3K
posted: Nov. 11, 2009 @ 8:45a
They rarely picked up their phone for me, and are a pain to deal with. FCRA violation. Sue them.
I'm guessing that the easiest way to stop a lawsuit for improperly handling the adverse action was to send you a credit card as they would be able to then tell the judge that there were no damages. statutory damages are always available...they may have mitigated actual damages.
mamamia3
New Member
posted: Nov. 25, 2009 @ 11:33p
Thanks so much to all of you! I was just beginning my quest to find out what was up with this letter from us Bank when I came across your posts. I am not alone in this! I'm grateful to all of you for sharing info. Thanks again!
On Sept 8th, 2009 jackcrawfish said: Mrs J applied for a Professional Bull Riders card with US Bank. With no debt and no inquiries, the reasons for denial on her 9/2/2009 letter said:
- Length of consumer history - The SSN is linked to numerous number of home phone numbers
In a separate letter from US Bank dated one day prior (9/1/2009), they said the following:
-We regret to inform you the credit bureau agency(s) included on your previous letter are incomplete. The additional credit bureau agencies that played a role in the decision of your application are as follows:
IDA, Inc, Consumer Assistance Center Advanced Resolution Services
++
When she(I) spoke with a credit analyst from US Bank, they told her to call ARS and IDA "...to have the issue cleared up and tell them to send a corrected report." Consistent with what the US Bank analyst said, the IDA and ARS people told me that I could order a copy of my report and dispute incorrect entries.
hirenrp said: "A My ID Score of 584 indicates a MODERATE risk of identity fraud."
I wonder how they calculate that risk. I guess a flurry of credit apps in a short period of time would be a red flag but I wonder what else they look at, and if this ID score plays a role in whether a credit card app is approved for you. Would be nice to have a good idea ahead of time if you will be approved in order to avoid an unnecessary hard pull ding to your report
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