The following information is from the Citibank Online Marketplace Addendum, but I assume it will apply to all accounts. link (See the last few pages for the changes to the accounts)
Looks like they are trying to "retrench" and serve customers with higher balances now.
Reimbursement of Non-Citibank ATM Fees (Non-CitiGold) Effective January 1, 2010 * Limit will increase to 6 times per month from 4 times per month * Now limited to $5.00 for each transaction
You will receive reimbursement if you meet ALL of the following: * You are a new client with a mailing address-as of 3 months after establishing your banking relationship online-that is outside a county where Citibank operates a Financial Center; and * You established your banking relationship online and chose a Citibank EZ Checking, Citibank Account, or Citibank Everything Counts online; or you open an additional account with any such package online; and * You maintained the account minimum balance to avoid monthly maintenance fees in the calendar month prior to the end date of the statement period in which the ATM transactions occurred.
Reimbursement of Non-Citibank ATM Fees (CitiGold) Effective January 1, 2010 * Now limited to $5.00 for each transaction
You will receive reimbursement if you meet ONE of the following: * Your CitiGold Account had a combined balance range of $500,000 or more for the calendar month prior to the ATM transaction (regardless of how you opened it -- see the PDF for details); OR * Your CitiGold Account was opened outside of a Citibank Financial Center via Citibank Online and, as of 3 months after establishing your banking relationship online, your mailing address is outside a county where Citibank operates a Financial Center; OR * Your CitiGold Account was opened in a Citibank Financial Center in DE/MA/PA or outside a Citibank Financial Center and your account address at the time of opening was in DE/MA/PA.
Citibank Access Account Effective February 1, 2010 * Monthly fee waiver for direct deposit is removed * No way to waive fees going forward for this account type
Citibank EZ Checking Account Effective February 1, 2010 * Monthly fee waiver for having direct deposit OR 2 bill payments is removed * You still can have fees waived with a minimum of $1,500
Message edited by: andrewli on 2009-10-30 21:37:57 CDT
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My gosh, just shows how uncompetitive their bank accounts are. At least at BofA, if you open it online, its free of any maintainence fees and you don't have to worry about keeping any certain $$ in the account, maintaining direct deposit, etc. If anything, it would be wise for Citi to make a move like BofA did with their checking accounts, but I guess not; they should do it to compete with them and local banks.
NorthStar2020 said:Where does it say the monthly fee is not waived for direct deposit or 2 bill payments?
The very last page of the PDF states the following: "Effective February 1, 2010, the Citibank® EZ Checking Account monthly maintenance fee will no longer be waived with a monthly direct deposit to, or two or more qualifying bill payments from, the account."
NorthStar2020 said:Where does it say the monthly fee is not waived for direct deposit or 2 bill payments?On the very last page. The link is to the current account agreement, then amendments/changes are added at the end.
OP, how did you get this? The agreement seems to apply only to accounts opened via the online center. My EZ-checking was opened via the phone (which, among other things, prevents me from receiving the ATM rebates any account opened online gets), and I have received nothing regarding any changes....
Glitch99 said:OP, how did you get this? The agreement seems to apply only to accounts opened via the online center. My EZ-checking was opened via the phone (which, among other things, prevents me from receiving the ATM rebates any account opened online gets), and I have received nothing regarding any changes....
If you look carefully at the PDF URL, you'll see the date code 20091030 (at the very end). So my guess is that they JUST made this change (the bottom of the last page with these changes also have 10/09) and we will all be getting the formal disclosures in the mail with our next statement.
My CitiGold statement is due out early next week; I'll post back if they mention it in there. As I mentioned at the top, it is correct that this is specifically related to the CBOL marketplace, but 90% of the changes made on CBOL are also applied to accounts opened in-branch/phone/with a MSSB advisor/etc.
NorthStar2020 said:Where does it say the monthly fee is not waived for direct deposit or 2 bill payments?
Thanks for pointing that out. I updated the OP with a reference to flip to the last few pages.
Message edited by: andrewli on 2009-10-30 21:38:35 CDT
Argh. Citibank was the only reasonable place I found with free account and ability to make international wire transfers online for a somewhat reasonable fee. Any recommendations on who else has reasonably priced international wire transfers that do not require branch visits (I live in area pretty low on bank branches presence) and free checking?
verygreen said:Argh. Citibank was the only reasonable place I found with free account and ability to make international wire transfers online for a somewhat reasonable fee. Any recommendations on who else has reasonably priced international wire transfers that do not require branch visits (I live in area pretty low on bank branches presence) and free checking?how about wamu/chase??
If the feature is so important to you, just keep $1500 in the account
Citi is I think the only regular banks around that allow free ACH in and out. Almost every other bank has it one way free. I think I am going to leave 1.5k in my ezchecking, but that is what I usually do anyway as I get my DD into this account.
SUCKISSTAPLES said:verygreen said:Argh. Citibank was the only reasonable place I found with free account and ability to make international wire transfers online for a somewhat reasonable fee. Any recommendations on who else has reasonably priced international wire transfers that do not require branch visits (I live in area pretty low on bank branches presence) and free checking?how about wamu/chase??
Wamu requires (required when it was still wamu) a branch visit and I do not have any branches within a couple hundred miles. I have not thought about it after the Chase got them. Anyway I already closed my former Wamu account after my CD expired and seeing how Chase included all the inactivity fees and otherwise killed the wamu deals. And their wire transfers are $40 (vs $30 at citi). (it's $50-$80 for the banks and CUs I have locally).
[quote] If the feature is so important to you, just keep $1500 in the account Well, in the typical FWF-style, I was hoping there are other options that I might be not aware of. (I don't use the feature all that often, but still do use it). $1500 at 2% APY is $30 lost annually (the combined account balances seems do not include UMA and USA accounts with, only day-to-day savings at 0.25% APY qualifies of the free ones)
My impression is that the BOA online accounts limit the number of times you can use teller services free. (I was in that category and then was charged and changed to a direct deposit to avoid the charges for using a teller). The logic for such a rule is that teller services are expensive and the customers who do not use them are cheaper to serve . Often with no local branch customers will not use tellers and the one per quarter rule lets them use the bank on an occasional trip).
I got caught having opened in an area where the nearest branch was hundred of miles away and then moving to an area where there was a convenient local branch. Those thinking of BOA should at least look for this complication.
It appears your avoid fees if you have a CITI gold account (which has $100,000 relationship rule), but you apparently have six months before they start charging you. It may be possible to convert to CITIgold to at least postpone the fees.
A disadvantage to this is that the online form for conversions requires permission to do a credit check. A E-mail inquiry got back the reply that they do routinely do credit checks on such conversions (although it wasn't clear whether these would be hard or soft). Anyone know, or have experience.
A problem my wife has is a promotional offer accepted that that requires gives 10,000 points after 3 months and after six months (in both cases other actions were required such as two bill pays), and then the account must stay open to actually receive the points (no clear whether changing from a CITIbank account with its $6,000 minimum would work). Was considering a CITI gold conversion as a way to avoid the balance requirements (and probably get better service) until the promotinal requirements were met.
Given their offering of rates lower than online banks offer, it is likely this will cost them some customers who kept a small balance so they had a convenient local branch when they wanted one.
Since in our locality there are numerous local banks which provide free checking and teller services, our CITI accounts will probably be eventually closed. Recently spare money has been in a Schwab account since it provides easy transfers to and from the Schwab brokerage account and respectable rates (1.05% on saving and .7% on checking if I remember right).
My Citi checking account is solely for foreign ATM usage since there is no physical branch in my state and I have other free checking accounts.
But I've ceased using my Citi ATM card for withdrawal after they started imposing foreign transaction fee. The only reason I keep my account open is that some Citi overseas banking centers (with ATMs) are locked up after dark and I have to swipe my Citi ATM card to gain entry, although I hear that you can also swipe your non-Citi US ATM cards. After unlocking the door I will just use my Cap1 and Schwab ATM cards to withdraw cash since Citi ATMs in Japan are guaranteed to work with US-issued ATM cards.
The waiver removal finally persuades me to cancel my Citi account since I've also tried Cap1 and Schwab ATM cards in Japan using non-Citi ATMs and they work fine most of the time.
Message edited by: busterbaxter on 2009-10-31 15:16:05 CDT
I'm pretty sure so long as your UMA & USA accounts are linked to your checking, their balance would count toward the combined average balance to avoid the fees. The same is true for linked Citi credit cards (outstanding balance; NOT CL).
I used to have the EZ checking but I've since converted it to the Citibank Account (for more TYP). Regardless, I never have more than $10 in my Citi checking but I never got charged any monthly fees.
verygreen said:$1500 at 2% APY is $30 lost annually (the combined account balances seems do not include UMA and USA accounts with, only day-to-day savings at 0.25% APY qualifies of the free ones)
Though I never try it myself, I heard you can pretty much open those doors with ANY card that has a magnetic strip on it, i.e., hotel card key, gift card, etc.
busterbaxter said:...although I hear that you can also swipe your non-Citi US ATM cards...
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