FYI. There is a problem with Walgreens Paperless Coupon system. One can clip the coupon to the card, but somehow the coupon doesn't get applied to the purchase in the store. I had this problem yesterday. I called the online customer service and they added 5000 rewards points to my account to reimburse $5.00. They had this paperless coupon problem a few weeks ago as well.
Don't unclip the coupon. You won't be able to add back to your account. Walgreens really need to fix this crappy system.
There is something wrong with their system I called them to check on why it didn't apply and or maybe I got the wrong razor. But when they check on my account there is no coupon clipped where as I'm looking at my clipped coupon it was right there. It's like they are making you buy it at 10.99 than later give you your money back in credits so you have to spend it back with them tis tis.
I had similar problem...clipped online coupon but it didn't apply...not much experience using Balance Rewards....cashier asked me if I wanted to apply $2 credit from 2000 rewards points I had and I said sure...customer service rep said that's why coupon didn't work because you can't get any other type of rewards when you are redeeming rewards....Doesn't seem like that should apply to coupons though, so I don't know if she was correct....she offered me 50 rewards points as a courtesy....really? I should have gotten $5 off the purchase and was offered $0.05 to make up for it ?!?!?!?!? After a lengthy discussion she finally gave me the 5000 I rightly deserved....sheesh....not digging these Walgreens paperless coupons at this point.
Walgreen's system is a complete failure in my opinion. I went to Walgreens to make my purchase and the assistant manager told me that I needed to print out the paperless coupons for them to accept them. After calling someone else over, she said that they could accept them if they were added to my smart phone. I didn't know Walgreens had a phone app, but it didn't say this online.
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