Arrrggghhh. My plan went up a few weeks ago, they wanted $220.00/yr for Sirius Premier. Uh, he## NO. I spent about 20 minutes on the phone trying to cancel, kept getting shifted from foreign accent to foreign accent. Finally got bumped to retention "Account Specialist". She said she was in Iowa. I explained too much for the budget, friends at work get the same thing for $25/6 months, etc. Lot of stonewalling on her part. Finally got it for $25.00/6 months. More work than I wanted but the price was right.
@dphmicn, glad you got the 6 for $25. I haven't jumped on the offer yet. Not sure if I will either. I need new hardware. Nonetheless, what was your strategy to get the Iowa Sirius rep to finally cave in?
Last Thursday I was traveling--NFL Draft Day-- and couldn't get anything on the normal radio, so I pulled over for a few minutes, called xm, and said I wanted 6 months for $25,, she took my radio Id, and said sure, then tried to upsell, I said, no just the 6 for $25, took maybe 7 minutes total.
This is like 4-5 times I have used the trial deal.
dphmicn said: Arrrggghhh. My plan went up a few weeks ago, they wanted $220.00/yr for Sirius Premier. Uh, he## NO. I spent about 20 minutes on the phone trying to cancel, kept getting shifted from foreign accent to foreign accent. Finally got bumped to retention "Account Specialist". She said she was in Iowa. I explained too much for the budget, friends at work get the same thing for $25/6 months, etc. Lot of stonewalling on her part. Finally got it for $25.00/6 months. More work than I wanted but the price was right.
What number did you use? I think sometimes the numbers matter. I've used a few different ones over the past couple years and sometimes you get no resistance, and other other times they try and hold their ground, insisting that you cannot use back to back promos.
has anyone gotten a reasonable deal on lifetime subscription? Im kind of tired of remembering to cancel and got through all the hoops for a decent deal every 6 months.
I haven't heard of anyone getting stellar deals on lifetime SUBs. I wouldn't recommend it as well. Who knows how long these guys will be in business? As far as people repeatedly getting the insanely difficult 6 for $25? I call that very suspect. If their claims are legit, then they clearly have more than one radio otherwise, there is more to it then they're letting people know...or it's BS.
One more thing I should add....I keep on getting emails from SIRIUS to get me back (I did not renew several months ago and was denied many times the 6/25) and they're offering me the $25/6 deal just like the Retentions dude said: "watch your emails". There is also no expiry date but my account number is clearly listed.
Nah it's easy to keep getting the 5/25 and 6/25 promos especially if you let your subscription lapse. I get the "Come Back" letter real fast, doesn't take long.
cpabster said: Nah it's easy to keep getting the 5/25 and 6/25 promos especially if you let your subscription lapse. I get the "Come Back" letter real fast, doesn't take long. Nope....it's NOT easy to get the 6/25 as countless posts here and elsewhere show. Some people may think it's EASY jogging 20 miles but most do not However, THAT is the KEY....your SUB has to END. If you're trying to renew, it's a royal PIA and the odds are great you will end up in failure.
Not sure the lifetime sub is a good value any more. There's too many new channels you are not eligible for and having to stick with old, outdated equipment...not to mention I see people asking in the $400 to $500 range routinely which is a joke...maybe it's a deal if you are dumb enough to pay full price for the subscriptions otherwise, not so much.
Newb888 said: cpabster said: Nah it's easy to keep getting the 5/25 and 6/25 promos especially if you let your subscription lapse. I get the "Come Back" letter real fast, doesn't take long. Nope....it's NOT easy to get the 6/25 as countless posts here and elsewhere show. Some people may think it's EASY jogging 20 miles but most do not However, THAT is the KEY....your SUB has to END. If you're trying to renew, it's a royal PIA and the odds are great you will end up in failure.
Buying a used lifetime SUB is a great suggestion.
I let my 6 month trial end, I used a card that expired before they charged it again
then got 50 emails and calls on my throw away numbers/email
Xm let it go 5 weeks extra then cut it off, I then called the number on the radio, and was in a trial again.
My 6 months of 6 for 25 ended and I called to cancel.. No way I was paying $100+ for some damn radio.. I was dead set on canceling.. he offered me deal after deal, I kept telling him no it was just too much money for radio.. He finally offered me 5 months for $25.... Took it.. $5 a month is worth not listening to the crap I get in my small town..
Only downside... To cancel I had to sit on hold for a good 30+ minutes
Newb888 said: Nope....it's NOT easy to get the 6/25 as countless posts here and elsewhere show. Some people may think it's EASY jogging 20 miles but most do not However, THAT is the KEY....your SUB has to END. If you're trying to renew, it's a royal PIA and the odds are great you will end up in failure.
Buying a used lifetime SUB is a great suggestion.
I respectfully disagree. I've been getting these deals for going on 9 years now. Never had to let the current deal lapse in order to get a deal from them on the next one. I've forgotten to renew it once or twice before the subscription ended but one phone call and a 5 minute phone call later, I had another $25 subscription and the difference refunded - no big deal. They don't send me anything about subscription renewals in the mail. I call them anytime within the last week of my subscription and line up a new deal. If the rep I get doesn't want to offer me a retentions deal, I thank them for their time, tell them that I'll think about it, and call back and get a different rep who almost always will offer me the $25 deal (sometimes they offer 5 months for $25, and other times it's 6 months for $25). The lifetime subs are very expensive by comparison and totally unnecessary IMO.
Agree with above poster. I've spent less than 10 minutes total on the phone the past 3 renewals and paid no more than $30 for 6 months. The trick is being honest tell them straight away you cancelling because of price but if they can lower you would enjoy remaining a customer. They offer 50% off then 75ish then 5/$25. Last time I tried to hold out for Internet in the $25 but no dice. The process is smooth and easy even with outsourced customer support. They work off a script and the prices are in front of them and they can lower without supervisor approval.
1st renewal at $25. Signed up at $25 last November and requested to keep the price at the same rate. One of the CSRs was expecting me to say cancel and was hinting to do this so I could be put forwarded to what I believe the retention department.
3 csrs and about 20 min. later I kept the same rate. A little long, but for the price I'm happy
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