droopydog33 said: Finally was answere via chat after only being 380 in queue
1:01:42 AM Amanda I have been waiting for Dell website to work so I could buy the $299 laptop 1:01:54 AM Jodes B I apologize that this is happening,let me help you out. 1:01:56 AM Amanda Needless to say Dell's website never came up 1:02:09 AM Amanda I hope I can still purchase 1:02:14 AM Jodes B I apologize it was sold out already 1:02:41 AM Amanda The server was busy on the website the from the first minute the sale started. 1:02:54 AM Jodes B What we have is Inspiron 13z for $499.99 1:02:55 AM Amanda There was no way to gain access to purchase the laptop 1:03:10 AM Amanda I need a laptop under $300 for my son 1:04:54 AM Jodes B Oh,what we have right now is Inspiron 15R for $499.99 1:06:01 AM Amanda I prefer Dell, but I guess HP will get my business this year. Me and a lot of other shoppers are very disappointed with Dell this year. They couldn't even keep there servers up and runniing. 1:07:14 AM Jodes B On behalf of Dell,I apologize for the inconvenience.
Well at least they apologized for being incompetent
I will not buy Dell any more. The quality of their product is going down hill. And so is their service. Worst BF marketing I ever seen. I bet Dell employees got $299 laptops and only very few lucky non-employees got this $299 laptop.
o1twist1o
Thrifty Member
posted: Nov. 23, 2012 @ 12:20a
docjoo said: o1twist1o said: So I guess I'm kidding myself cause I'm at Shipping?
Wow I post that black friday is live to inform fellow shoppers and I keep getting RED. That shows that this sale really sucked.
Jlovey2
Senior Member
posted: Nov. 23, 2012 @ 12:35a
I want to give it red because I'm pissed that the site was crashed. The fact you posted was very nice
usernamemax20charact
Senior Member
posted: Nov. 23, 2012 @ 12:42a
Didn't Dell have a similar issue with their servers about 3 years back, or am I thinking about someone else?
I tried about an hour ago and just gave up when I saw that they were having servers problems.
Battousai
New Member
posted: Nov. 23, 2012 @ 12:48a
Dell blows. I had the laptop in my cart and entering credit card info, timed out and now says my cart is empty. Now it's no longer available to add. Again, Dell blows.
o1twist1o
Thrifty Member
posted: Nov. 23, 2012 @ 1:01a
o1twist1o said: docjoo said: o1twist1o said: docjoo said: o1twist1o said: So I guess I'm kidding myself cause I'm at Shipping?
Show us the screenshot.
Like anyone believes screenshots..
So did you get one? I will believe your screenshot.
I wish... Just got the message "unable to process your request" like everyone else.
OMG I think I got it... 13 digit Dell Purchase ID... That was painful but I think I got it.
barbp1
New Member
posted: Nov. 23, 2012 @ 1:04a
When I kept getting server busy I opened another window for chat at 12:05. At 1:35 someone finally came online. He told me all 100 units sold out in 8 minutes. Excuse me this was a nationwide sale highly advertised and they only had 100 laptops? Supposedly someone is going to call me back and help me get something very close to the same price. I doubt it but here's hoping. Or like someone else said HP sounds good this year.
virtualjam
Thrifty Member
posted: Nov. 23, 2012 @ 1:10a
Waited patiently for an hour and 43 mins to process my order for the 14z for $309.25 through the Member Purchase Plan site (started right at midnight via the MPP email link). 293.99 + 15.26 tax. Interestingly, my Dell submit order page is still spinning in IE, but I recieved an order confirmation email, and I checked my order status page in a different browser and it indeed shows the order on the website as Status: Order Processing. During the Order process, I sat on the Shipping page for about 40 mins, before it finally timed out with an error. I went back in to my basket and was able to continue the order once more this time it took about 30 mins to get through the whole ordering process. A bit ugly process to say the least.
tek2k
Senior Member
posted: Nov. 23, 2012 @ 1:22a
droopydog33 said: Finally was answere via chat after only being 380 in queue
1:01:42 AM Amanda I have been waiting for Dell website to work so I could buy the $299 laptop 1:01:54 AM Jodes B I apologize that this is happening,let me help you out. 1:01:56 AM Amanda Needless to say Dell's website never came up 1:02:09 AM Amanda I hope I can still purchase 1:02:14 AM Jodes B I apologize it was sold out already 1:02:41 AM Amanda The server was busy on the website the from the first minute the sale started. 1:02:54 AM Jodes B What we have is Inspiron 13z for $499.99 1:02:55 AM Amanda There was no way to gain access to purchase the laptop 1:03:10 AM Amanda I need a laptop under $300 for my son 1:04:54 AM Jodes B Oh,what we have right now is Inspiron 15R for $499.99 1:06:01 AM Amanda I prefer Dell, but I guess HP will get my business this year. Me and a lot of other shoppers are very disappointed with Dell this year. They couldn't even keep there servers up and runniing. 1:07:14 AM Jodes B On behalf of Dell,I apologize for the inconvenience.
Well at least they apologized for being incompetent cry more. you act like this rep could control the website and magically give you the laptop. sh*t happens all the time. deal with it.
Trying to get this for list 409.99 but cannot add any codes..
Processor: Intel Core 2nd Generation i3-2120 Processor (3.1GHz,3MB Cache) Genuine Windows 7 Home Premium Dell Outlet Inspiron 660 Slimtower 1 TB 7200RPM SATA 3.0Gb/s Hard Drive 6GB,Non-ECC, DDR3 1600MHz - 2 DIMMS DVD+/-RW Tray Load Drive, 16X, SATA Intel HD Integrated Graphi
HTN
Senior Member - 3K
posted: Nov. 23, 2012 @ 12:31p
normal1 said: Trying to get this for list 409.99 but cannot add any codes.. Since your desktop list for less than $499, only the 15% off coupon applies (NMZWB8$DXHLBCS). I just applied it to another Inspiron 660 Desktop in Dell Outlet listing for $429 and it took off 15%.
Sub-total $409.00 Shipping & Handling $29.99 Shipping & Handling Discount -$29.99 Tax* $25.56 *Exemptions reflected in final checkout page only
Total Price1 $434.56 In the event that you are subject to a tax holiday, you will not be charged tax.
Crazy It aplied the code yet jacked up the price.. May have to clear Cache
Bitgirl
New Member
posted: Nov. 23, 2012 @ 5:41p
Don't buy the $399 inspiron 15 from Dell... it is pretty much the same system (in fact an older processor) than what Amazon is selling on lightning deals for $329.
Bitgirl
New Member
posted: Nov. 23, 2012 @ 5:44p
Earlier this afternoon, I bought the following system for $329 -- i am told that it will be back on lightning deals for cyber monday... the only difference with the inspiron 15 from Dell for $399 is that it has 6 GB ram instead of 4 Gb on the one from Amazon.
Inspiron 15 (N5050) at a glance...
Dell P/N: i15N-2548BK Display: 15.6" HD (720p) widescreen LED with Truelife™ and integrated Webcam Operating system: Genuine Windows® 7 Home Premium (64-bit) Processor: 2nd Gen Intel® Core™ i3 2370M (2.40GHz) Memory (RAM): 4GB DDR3 Storage (hard drive): 500GB SATA Optical drive: 8x DVD+RW Video graphics: Intel® HD Graphics Bluetooth®: Yes Media card reader: 3-in-1 Audio: High Definition Audio 2.2 Preinstalled software: Microsoft® Office Starter 2010, McAfee® SecurityCenter (30-day trial), Dell™ Stage Software
So i did manage to get the Dell 299 laptop.Very painful 2 hours but it did go through. The order shows up and everything. But Dell has other plans. They want to replace my 14z with Inspiron 15 and are telling me it is an upgrade. Apparently the laptop was oversold and they do not have the supply needed to fulfill all of the orders.
"The new Inspiron 15 has a larger 15.6” screen and Windows 8, the latest operating system from Microsoft – both upgrades from the Inspiron 14z." I can't believe Dell wasted 2 hours of my time on Black Friday only to be told that they can't fulfill the order
guohuazhang
New Member
posted: Nov. 26, 2012 @ 10:59a
I got the same email. Is this a good deal to change from Inspiron 14z to 15?
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
Shopping
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
Forums
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Support
Our customer experience team is here around the clock - real people ready to assist.