posted: Jan. 10, 2013 @ 9:44p
Swap your DVDS for new blu-ray discs at WBShop.com (Discs Start at $4.95)
Order more than $35 to get free shipping.
Blu-ray Upgrade Program FAQs
Q: Can I really swap any DVD for a new Blu-ray disc?
A: Yes, qualifying DVDs include any pre-recorded discs that contain professionally produced content purchased at a regular retail or e-commerce store (excluding adult content). The DVDs can contain film, TV, sports, animation or documentary content and can be from Warner Bros. or non-Warner Bros. Blank or copied DVDs do not qualify.
Q: Does it have to be a movie DVD?
A: No, also qualifying are DVDs containing TV, sports, animation or documentary content.
Q: Can I send in blank or copied DVDs?
A: No, they do not qualify.
Q: How about foreign DVDs?
A: Yes, as long as they contain professionally produced content (excluding adult content).
Q: How many DVDs may be swapped?
A: You may exchange up to 25 different DVDs per household. Also, there is a limit of 1 copy per movie.
Q: After I complete the online order, what's next?
A: You will receive an order confirmation e-mail with an attached pre-paid shipping label. Print out the label and attach it to an envelope with your DVDs inside. Then mail the envelope to our processing center. We will check that the number of DVDs match the number of Blu-ray discs requested in your order and ship your new Blu-ray discs.
Q: Should I also send my DVD cases?
A: No, please only send the discs by themselves with no cases or artwork.
Q: For television seasons, do I have to send in more than one disc?
A: No. You only have to send 1 DVD to receive the entire television season in Blu-ray. The DVD you send does not have to be from a TV show.
Q: Can you give an example?
A: Let’s assume you would like to receive six (6) movies and two (2) TV seasons on Blu-ray (so eight items in total). To receive these eight titles, you now need to send eight qualifying DVDs (without case) to our processing center.
Q: How long will it take to process my order?
A: It usually takes 3-4 weeks to complete the entire transaction.
Q: How much is shipping and handling?
A: Flat fee shipping and handling is $4.95 on your entire order shipped within the Continental US. The fee is $6.95 in Hawaii, Alaska, and Puerto Rico.
Q: Can I mail the DVD without the prepaid label?
A: The prepaid label is essential for processing your order because it includes an identifying barcode. You can mail the DVD without the label. However, if you choose to not use the label, please include it inside your envelope and send to:
1101 Highview Drive
Webberville, MI 48892
Q: I can't find my prepaid label. Did you send it to me?
A: The prepaid label is sent from our fulfillment center as an attachment to an email. It is possible that instead of going to your inbox, it was routed to your spam filter. Please check your spam filter for the email containing your label. The email will be coming from the domain DVD2Blu.com.
Q: Are all of Warner Bros. Blu-ray titles included in the DVD2Blu program?
A: No, the DVD2Blu promotion is limited to the titles shown on DVD2Blu.com. We do not currently have any plans to modify the list of eligible titles. However, we reserve the right to do so.
Q: Are Canadian or international customers eligible for the DVD2Blu Program?
A: Unfortunately, at this time the program only ships to the Continental US, Hawaii, Alaska, and Puerto Rico.
Q: Have you received my DVDs?
A: We will send you an e-mail once we’ve checked your DVDs into our processing facility. Your prepaid postage label includes delivery tracking. The tracking number is located below the dotted line in the box labeled "Online e-Label Record." Please visit: . http://www.usps.com/shipping/trackandconfirm.htm?from=global_hea...
Q: What is the status of my order?
A: Your prepaid postage label includes delivery tracking (see above). We will also send you an email when your new Blu-ray discs ship. You will be able to track the Blu-ray discs through the UPS or USPS tracking system.
Q: How are the Blu-ray discs packaged?
A: The Blu-ray discs are the same ones found in any retail store. They come complete with the typical case, cover art, bonus materials, etc.
Q: How can I get more information about the Blu-ray movies on DVD2Blu.com?
A: Visit WBShop.com<http://www.wbshop.com> for more details about Warner Bros. Blu-ray movies. Usually, Blu-ray and DVD have the same Main Feature content. In some cases, Special Features may differ.
Q: Is DVD2Blu.com a stand-alone company?
A: DVD2Blu is brought to you by WBShop.com, the Official Online Store of Warner Bros. Studios.