I used to work for J. Crew, so I can answer that question.
There are 3 clothing lines/classifications used internally at J. Crew for both men & women:
Durables, Workwear, & Classics.
Durables are the casual stuff, while Workwear & Classics are the fancier stuff. I was never able to figure out what the difference between Workwear & Classics was from a design standpoint. So, lets just say that Classics are more expensive and a little more for going out than to work.
So, a durables store is a smaller, casual clothing only store.
The in-season sale are still expensive... compare to what I've purchased at one of J.Crew factory store. For example, I bought this Patterned jacquard skirt at J.Crew factory store for $9.95 + 20% discount for visitor, and Ruched V-neck for $9.95 + additional 25% off in-store over the weekend. YMMV...
I found this pant on sale at the factory store for $27.99, but it's only $19.99 online... Petite plaid pant
i have ordered many times at JCrew store with 20 off 80 and free shipping in the past.. without any problem.
have not done that this month.. wondering they have chnaged their policy..
recently.. i saw an item which is on sales at the store but not on sales in catalogue, i am able to get them match the store sales price.. free shipping applied, but they don't allow me to use the 20 off 80 coupon code.. but i used to do that in the past..
think JCrew is trying to limit the use of coupon code !
Oh shoot, this is true; They'll give you free shipping OR $20 off $80 if you order through the catalog at their store.
I found it so hard to believe.. At first, I thought it was only that mean female CSR I had dealt with three days ago, but I tried again today at another J.Crew store.. the male CSR told me that he had known about this rule for a long time, they've always gave you one of the choice (not true!). What a J.Crew addict to do?? I guess I'll have to pray for a lot of $20 off $80 plus Free Shipping codes.
They only do this within a certain period of time. I've asked for price adjustment a month later but no can do. I've had to return the item and then repurchase. Seems dumb but that's their policy. Must be some deficiency in their inventory system.
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