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Marlin1975
- Senior Member - 1K
rated:
posted: Aug. 27, 2004 @ 1:47p 
AhzRoeland said:Customer service wanted to know where exactly I seen this on their webpage, I told them it was a little while ago. They told me it was for GM installed vehicles only, but she would check. She told me no go....
=((
Just try again. Seems some CSR's will give it out no matter |
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lotsill
- Member
rated:
posted: Aug. 27, 2004 @ 2:06p
OMG, I am on the phone with them now. Rep asked me if I have the promotion, told them I left it at home. Trying to give hints of where to look for the promotion “new car with XM installed”. Also mention the "Win Back Promotion". The rep is still searching and I am on hold.
UPDATE:
The rep gave me the discount, even thought she wasn't aware of the promotion.
My free 3 months ended in July and I renewed quarterly. My next renewal is in October 2004. They couldn't pro-rate it with my last payment. So when October rolls around, I will be billed 59.94 for one year.
She did mention, that they received alot of phone calls about this. I'll hold me breath until October to see if the promotion was applied. |
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dwehking
- Member
rated:
posted: Aug. 27, 2004 @ 2:14p
My new Chevy Suburban service was scheduled to expire on 11/29/04. I had already renewed at $120 on 8/18/04. One quick call and the csr changed it to $64.05 tax included that will be billed to my CC on 11/29/04. I told her that I saw the promo on their website this morning and now it is gone. She said she was familiar with the deal and took care of everything. Thanks OP for this one. |
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ChicaQuePica
- Senior Member - 7K
rated:
posted: Aug. 27, 2004 @ 2:22p
I just called and got signed up for the deal no questions asked! Thanks OP! |
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xtrabad
- Ancient Member
rated:
posted: Aug. 27, 2004 @ 2:30p
I too just called and got signed up for the deal with no questions asked! Thanks OP! That was the easiest $60 bucks saved ever! |
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maddawg995
- Member
rated:
posted: Aug. 27, 2004 @ 2:44p
I called and the rep put me on hold for 5 minutes then hung up on me. |
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dxdarius
- Happy Member
rated:
posted: Aug. 27, 2004 @ 2:56p
I am a long-time XM subscriber with a SkyFi.
My first attempt I called and said I saw the "Win Back Promotion" offer on the web. A very unfriedly sounding CSR put me on hold twice, said she was looking for the offer on the web, couldn't find the page, asked me a bunch of questions. No success.
Second attempt. I said I had gotten a card in the mail with an offer of $60 for a year of service. Didn't say "Win Back". No problem. Ultra-friendly CSR had me set up in 1 minute.
Many thanks to OP and egorss78 for saving me $60. I like my XM. |
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ChicaQuePica
- Senior Member - 7K
rated:
posted: Aug. 27, 2004 @ 2:59p
I didn't mention Win Back - I just said I wanted the $60/yr promotion I saw on the website. |
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raringvt
- Ancient Member
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posted: Aug. 27, 2004 @ 3:03p
FW effect must be taking over...I've been on hold for about 6 minutes now...it'll be well worth it if I can get this deal...this is SMOKING HOT!! |
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raringvt
- Ancient Member
rated:
posted: Aug. 27, 2004 @ 3:09p
I'm in with no problem...I told the guy I saw it on the website...he asked where, I said I don't remember where it was...I told him it was called drive back, or win back or something like that...and he said I can take care of that for you right away!!
THANKS OP!!!! SUPER ULTRA MEGA LINDSAY LOHAN HOT!! |
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lawnjock
- Addicted Member
rated:
posted: Aug. 27, 2004 @ 3:09p
I've got you beat, 9 min and counting!! |
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happyday
- Senior Member
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posted: Aug. 27, 2004 @ 3:10p
I just installed an 'XM ready' deck in my car. Is it true I also need to install a tuner box and an antennae in order to make XM work? Thanks for any insight. |
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raringvt
- Ancient Member
rated:
posted: Aug. 27, 2004 @ 3:14p
that is correct...you may want to check out www.xmfan.com to get more tech and install info...this isn't really the place to have that discussion. |
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lawnjock
- Addicted Member
rated:
posted: Aug. 27, 2004 @ 3:14p
happyday said:I just installed an 'XM ready' deck in my car. Is it true I also need to install a tuner box and an antennae in order to make XM work? Thanks for any insight.
Yes you do. |
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Viewer
- Member
rated:
posted: Aug. 27, 2004 @ 3:25p
After waiting on hold for too long ...
got the promotion, no questions asked. I simply said I wanted to take advantage of "the promotion." |
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lawnjock
- Addicted Member
rated:
posted: Aug. 27, 2004 @ 3:27p
I got in on this finally after getting the run around from the rep. |
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