Use the number 800-682-4114. This can be used for existing and new customers from what it seems. I have done this deal 3 times now, just call in saying I am going to cancel(mention I love but it costs to much). Within a min I am offered the deal again. Good Luck all.
Call 1-800-967-2346, menu system will answer, speak ZIP code associated with your billing address, speak "cancel" when it starts to list menu options, speak "cancel subscription" to get to Retentions Department. Will be transferred to CSR at which time you should request to have radio switched over to $77/year deal.
Is this only for existing members or new members as well? I plan to install my xm next week and would jump on this deal if it was also for new members. Thanks OP.
trackxyj said: Someone fit me in here... half of the forum is talking about FAR, another half is paying for radio.
Interesting.
XM is clear channel. Clear channel is a radio station monopoly. They are responsible for the crappy playlists you hear , takeing Sten off of the air, and filling up your radio time with crappy ads.
In some states, their playlist, hasn't changed in over 5 years. Now they want to charge people to listen to decent radio, because the screwed up normal radio.
This promotion was only issued to members who purchased cars with a dealer-factory-installed XM system. If your car does not have this feature, then it throws up a big red flag when you try to add this promotion to your account.
Also, if you got the Roady for $50 promotion this year, don't even bother calling. UPDATE: I actually was able to get this deal with my $50 promotion after a little f'nagling with the rep. Thanks all for the motivation.
Hope this saves y'all some time. Post a reply if you manage to somehow finagle (sp?) the deal anyway.
I did buy a new car and my trial period ends September 18. The phone rep set me up for the new deal. He did say they were getting lots of calls because the deal was posted on the XM website, but it is intended for trial subscriptions that are expiring soon.
Tunaktun said: trackxyj said: Someone fit me in here... half of the forum is talking about FAR, another half is paying for radio.
Interesting.
XM is clear channel. Clear channel is a radio station monopoly. They are responsible for the crappy playlists you hear , takeing Sten off of the air, and filling up your radio time with crappy ads.
In some states, their playlist, hasn't changed in over 5 years. Now they want to charge people to listen to decent radio, because the screwed up normal radio.
So go with Sirrus. Please.
XM is NOT clear channel.
"XM Satellite Radio Inc. is owned by American Mobile Satellite Corporation (NASDAQ:SKYC) and WorldSpace, Inc. Formerly called American Mobile Radio Corporation, the company obtained a satellite digital audio radio service (SDARS) licenses from the FCC in October 1997. In March 1998, XM awarded a contract to Hughes Space & Communications International and Alcatel to build two high-powered, direct-broadcast satellites."
I think GM either has a large part in the company or use to own it and spun it off.
Wow it only took 7 post for this crap to start up. If you want Sirrus buy it. Since I have XM I don't really give a daaaaamn about "crappy playlists you hear , takeing Sten off of the air, and filling up your radio time with crappy ads." None of this applies to XM. Clear channel owns a small percentage of XM. I have had XM for 2 years and love it. Could care less about any axe you have to grind with Clear Channel.
Tunaktun said: trackxyj said: Someone fit me in here... half of the forum is talking about FAR, another half is paying for radio.
Interesting.
XM is clear channel. Clear channel is a radio station monopoly. They are responsible for the crappy playlists you hear , takeing Sten off of the air, and filling up your radio time with crappy ads.
In some states, their playlist, hasn't changed in over 5 years. Now they want to charge people to listen to decent radio, because the screwed up normal radio.
Tunaktun said: XM is clear channel. Clear channel is a radio station monopoly. They are responsible for the crappy playlists you hear , takeing Sten off of the air, and filling up your radio time with crappy ads.I assume you meant Stern...isn't that a paradox? Taking Stern off the air while creating crappy playlists at the same time? By taking Stern off the air, doesn't that automatically make the playlists at least a little less crappy? lol
don'tcha just love the trolls who come out of the woodwork and spout misinformation?
Tunaktun, if you can point to any current financial records that show any significant stake in XM by clearchannel, please do so. if not, take your tripe elsewhere.
Clearchannel *used* to be a relatively *small* stake (my recollection is it was in the 5-7% range) in XM. they divested themselves of what little they had last fall. they had *no* board members and *no* controlling stake and *no* influence of any significance. GM was--and is--the largest individual shareholder.
*sigh*
pick which service you like based on what you think of the service. their channel lineups, their equipment, their prices. don't listen to uninformed trolls spouting something they read on a conspiracy page.
both services are great products. both bring fresh blood and a reemergence of *music* as the primary focus of their offerings. neither has commercials played on their music channels. and it behooves us all that both services survive and remain strong, because competition is what drives innovation and customer service.
*smacks the Tunaktun's of the world upside the head*
Just called XM. The promotion is called the "Win Back Promotion" for folks who has purchased a vehicle with a 3-month trial of XM Radio which is about to expire.
I am current subscriber with XM and I have a Delphi SkyFi. I just called in and said I saw the promotion on their website and they changed my subscription to it without so much as a whisper of eligibility requirements. And I have been a paying customer for about 6 months now. Good luck all!
By the way... I hate Clear Channel Radio stations, but I love XM. It is worth the money to me. It is better than paying more for Sirius...
I got in! As the OP suggested, I called and stated I got a card in the mail and asked if I was elligable for the promo. As first he knew I had the XM commander unit in my car, but I told him the BMW aslo had the pre wired XM unit, and I just went with the XM Commander anyways. He's like 'whatever' and gave me the promo.
Customer service wanted to know where exactly I seen this on their webpage, I told them it was a little while ago. They told me it was for GM installed vehicles only, but she would check. She told me no go....
AhzRoeland said: Customer service wanted to know where exactly I seen this on their webpage, I told them it was a little while ago. They told me it was for GM installed vehicles only, but she would check. She told me no go....
=((
Just try again. Seems some CSR's will give it out no matter
XM came with our '04 Accord last December (infinite kudos to carbuyingtips.com). They've since only gotten better, for instance making all music channels commercial-free(!). I can even listen to CSPAN when I'm feeling political. So I'm in for the $60 in a heartbeat! Thanks OP!
BTW, if you're considering XM you can listen live on their website (EDIT: not live, but tape loops... my bad ).
I've heard Sirrius is far more at risk of losing broadcast hours if a satellite dies. Can anyone confirm this?
OMG, I am on the phone with them now. Rep asked me if I have the promotion, told them I left it at home. Trying to give hints of where to look for the promotion “new car with XM installed”. Also mention the "Win Back Promotion". The rep is still searching and I am on hold.
UPDATE:
The rep gave me the discount, even thought she wasn't aware of the promotion.
My free 3 months ended in July and I renewed quarterly. My next renewal is in October 2004. They couldn't pro-rate it with my last payment. So when October rolls around, I will be billed 59.94 for one year.
She did mention, that they received alot of phone calls about this. I'll hold me breath until October to see if the promotion was applied.
My new Chevy Suburban service was scheduled to expire on 11/29/04. I had already renewed at $120 on 8/18/04. One quick call and the csr changed it to $64.05 tax included that will be billed to my CC on 11/29/04. I told her that I saw the promo on their website this morning and now it is gone. She said she was familiar with the deal and took care of everything. Thanks OP for this one.
My first attempt I called and said I saw the "Win Back Promotion" offer on the web. A very unfriedly sounding CSR put me on hold twice, said she was looking for the offer on the web, couldn't find the page, asked me a bunch of questions. No success.
Second attempt. I said I had gotten a card in the mail with an offer of $60 for a year of service. Didn't say "Win Back". No problem. Ultra-friendly CSR had me set up in 1 minute.
Many thanks to OP and egorss78 for saving me $60. I like my XM.
I'm in with no problem...I told the guy I saw it on the website...he asked where, I said I don't remember where it was...I told him it was called drive back, or win back or something like that...and he said I can take care of that for you right away!!
THANKS OP!!!! SUPER ULTRA MEGA LINDSAY LOHAN HOT!!
I just installed an 'XM ready' deck in my car. Is it true I also need to install a tuner box and an antennae in order to make XM work? Thanks for any insight.
happyday said: I just installed an 'XM ready' deck in my car. Is it true I also need to install a tuner box and an antennae in order to make XM work? Thanks for any insight.
I called 866-635-2349 to cancel and got 5 months for $24.99 plus $3.12 royalty fee for the XM Select plan. Was offered "half off" of the year plan but I declined.
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