Anyone else get their radio yet through this promotion ?

The website says the radio comes pre-activated, but the paperwork that comes with the radio says the units are NOT activated. A call to XM Customer Care says the radio is not activated.

They want $14.95 for activation and they have no record of my pre-paid 3 months of service.

The "customer care" rep says she can't find the promotion and can't give me my 3 months of service without a promotion code (which I could not see anywhere throughout the ordering process).

I've been on the phone for 30 minutes and still no channels and no resolution !

<edit>
Okay, after 45+ minutes they finally figured out the internal promotion code they needed to enter for the friends & family deal (free activation and 3 months of prepaid service).

I hope everyone else's XM activation goes much smoother than mine....
</edit>

Tazznum1 said:So basically I'm pretty screwed using this in a NYC building?

Uggg...that was the purpose of it.

XM has repeaters in NYC so you should easily get a signal.

farang said:Tazznum1 said:So basically I'm pretty screwed using this in a NYC building?

Uggg...that was the purpose of it.

XM has repeaters in NYC so you should easily get a signal.

THANKS farang!!!

Thanks Mong? This SkyFi2 will make a nice Christmas present for my kid.

Ordered the SkyFi2 with the car kit. It will replace the old Sony Plug and Play for which I paid $350ish installed..... Grr!!!!!

I opened one of mine and did a quick hook up in my car and left it on ch 1. It never loaded any other channels (besides 247) so This will require a call I guess

I'll try to get things working at work tonight.

The new antenna sure is small

Sure will, I'll be on duty at 11pm and if I don't get anything else by midnight, I'll call.

I better double check their hours.

CyberExorcist said:Thanks for this great deal. I'm in for the Skyfi2 and the car kit. Just a quick off topic question. This is the first satellite radio system I am going to install. How do I mount the antenna on the roof and run the cable through the car? Any good websites out there or pointers from anyone? I'm a rookie, with no experience installing electronics in a car (if it's in a house, or a network I'm all over it). Just don't have much experience in the car realm. Thanks for any responses!


Bill

What I am doing for my brothers civic is mounting the atenna(magnetic) on the trunk. I will run the wire into the trunk and down the hinge. After that I will go under the carpet. I'll remove the runners to tuck the wire under the carpet. I'll run the wire up to the device. That will probably be the biggest pain of all.

Well I have them all active

I called 1800xmradio and used the automated menu. I pressed for new activation, then radio refresh (I wasn't near a computer to do it online)and the voice activated system understood four different 8 digit radio IDs but bobbled once when it could not understand me say "Yes". It must me my NC accent It gave instructions to turn the radio on and place on ch 1. After about 10 minutes I'd check and the radio was showing all channels. I repeated the process three more times to make sure all were working OK.

One of the skyfi2 units had a very very faint backlight when I put it on my homekit (I work in a very dark area so I did notice it). I don't know how much power that would draw so I'm thinking of sending it back for a replacement.

Very important !!!!!!!!!!!!

As soon as you receive your radio try it out (or just hide it and let it stay on after you know it picks up all channels) to make sure it is OK.
To quote the offer "Returns are not accepted. Exchanges are accepted for defective equipment only and within 30 days of hardware receipt. All sales are final."

If you wait til xmas and it is defective you will be pressed for time.

I took a sharp knife and cut the top 75% of the bubble on the package (I wish they still came in boxes) and pulled it back to remove the radio. After I knew they worked I put them back to protect them.

I hope you enjoy them, I know already it's a big improvement over the skyfi.

Dwynne said:Did you READ this thread before you posted this question? Just a few messages up from where you ask this question is a post I made that contains I would never stick an antenna on my cars, I have always had good luck putting the antenna on the parcel shelf (of a sedan).. I would find it and read the rest of it before you go sticking an antenna on your car for no reason.

Dennis

Calm down and have a brew

I agree lots of people have no problems running the antenna on the dask or back deck. I, on the other hand am an Amateur Radio Operator so I have no problem adding antennas to my vechicles

PS, My antennas aren't this big

Or this big