hapcollins said:It sounded like the first price she gave me was a price the system gave her for me. I'm guessing there's a difference in accounts between those who are initally offered $175 and the $138 price. I remember a thread from a long time ago where someone mentioned that tmobile has a rating of some sort for each customer based on credit, payment history, etc.

Yes, they have a system that uses colors -- Blue customers are the best and get the most discounts, etc. I don't remember all of the colors, and they technically aren't allowed to tell you -- however, if you ask what color you are, and they say "I can't say", then say "Whats your favorite color?" and they will tell you what color you are. Then go check on HowardForums.com, there is a thread somewhere with the color levels.

Good job on getting the price worked down!

cratervalley said:ccieid10t said:cratervalley said:I sent a letter of complaint to TMo corporate that they were offering the FAR Amazon deal. They wrote back saying I could extend my contract 1 year and get the Razr for free.

What's the email address did you use?

It wasn't an email actually. I sent a hard copy letter to their Corporate Address. I have an account where I haven't taken a phone upgrade in 2 years, so I think it was due.

So can we get a copy of the letter?

cratervalley said:wakebdr said:So can we get a copy of the letter?

I am not going to post the letter verbatim because everyone is going to send it in and my complaint was legitimate. But basically I included the fact that I've never upgraded my phone within 2 years, never missed a payment, referred several friends to T-Mobile and that my "friend" got in on the Cingular deal. I also explained I called and spoke with several reps on the phone who wouldn't budge on the price. I included a print out from Amazon with the letter as well.If you cant write your own letter than you dont really deserve a free phone. You seem to have had a real good point to make in your letter. Nice job.

cratervalley: Thank you for posting the information.

If you cant write your own letter than you dont really deserve a free phone.

We're all here to help each other get "Hot Deals". If no one shared how they got their hot deals, then this forum wouldn't even exist.

I apologize for not specifying my original intentions. I am very capable of composing my own letter. I simply wanted to see the general idea and tone of the original letter that was so successful.

Yep, everyone should be looking for the hot-deal for oneself !!!
(I thought the "FW community" is meant for sharing all hot-deals we can find among the FW'ers...but I could be wrong...???)


wakebdr said:cratervalley: Thank you for posting the information.

If you cant write your own letter than you dont really deserve a free phone.

We're all here to help each other get "Hot Deals". If no one shared how they got their hot deals, then this forum wouldn't even exist.

Dude, you don't owe anyone an apology...
Everyone, who is hanging out here on the FW's Hot Deal forum, is looking for the "HOT DEALs" that are sharing from the other FW'ers...

When someone just simply doesn't want to share the info on how to get the deal, just move on & disregard the comment(s)...

No hard feeling...!!!

wakebdr said:I apologize for not specifying my original intentions. I am very capable of composing my own letter. I simply wanted to see the general idea and tone of the original letter that was so successful.

I just called T-Mobile though my contract will be end in a few months. The guy only offers me $279 for V3 which I refused. He tried to explained to me how it works, yada yada yada. Then he transfered me to a specialist who tried to do something for me. After holding for a while, she told me the best she can do was $137.99. Still I am not satisfied so I didn't take it and I plan to call back some time later until I get $50 or less. Otherwise, I would rather to wait util my contract ends.

Ummm, just wonder why you keep coming back...???
Any specific reason...???

wutsdadealio said:CheapCheap1 said:Dude, pls move on...
Life is too short, for any argument for one crappy letter.


Exactly which is why I'm wondering you are giving him grief for not posting it. He's posted more than enough info for you guys to form your own.

unicorn1980 said:?....i am not understand. you can get $600+ just for signing up for one year's contract. that is enough to buy two phones.why do i still wanna to pay for a phone with contract.

For me, at least:
. I can enjoy the phone right now, instead of waiting until contract ends.
. I don't have to lose my current number.
. I don't have to switch to another company while I am happy with Tmobile's service and price.
. I can't find a way to get $600+ for signing up for one year's contract to satisfy the above conditions.

Of course, if I could get a better deal to override the above reasons, I would definetly happy to make that deal. That's why I am here in FW...

Thanks OP for your wonderful post!