I was on the phone for probably 45 minutes. I talked to a customer service rep, then an account specialist, and then asked to speak to their supervisor. I got the RAZR phone for $99, and they're paying for the 3-day shipping, and printed off the $50 rebate form. I've been with T-Mo since 1992, so I kept saying I was tempted to leave and there were a lot of deals out there. The supervisor told me the lowest she could go was $134.95, I told her I wasn't willing to pay more than $99 so she said that's what she could sell it to me for. Dang, I wish I would have gone lower! lol

Thanks for the tips, y'all.

jc

You mentioned that you got 1000 mins for 39.99. I have 600 mins for 39.99 and I am out of contract. I called customer service and they said that they could give it to me for 45.99 as that was the plan on the system. Could you give me some more infomation as to how could I haggle for 1000 mins for 39.99. Is there any promotion time ?
Thanks.


Infinite42 said:Ok, I have a new RAZR on its way, though my deal wasn't as hot as the OP's - can't complain, though. I was offered the RAZR at $137.49, and he wouldn't budge. When I asked to speak to an account specialist, he said that he was one himself, and that was why he was able to offer me the discount. After lamenting out loud for a minute or two about how I've been told that the Treo 650 would be stocked soon (I'm not too up on the latest phones - I'd actually never heard of it before!), I asked him to unlock my phone since I was traveling to Europe next week (if only law school could be suspended so that I could actually go to Europe!), and he gladly obliged. I asked him a final time if he would be able to do anything with the RAZR price, and he said that he would be able to provide a free sixth month of service (and because of FW, I was able to haggle them down to $39.99/mo. for 1000 mins. earlier this year), effectively lowering the cost of the phone another $45 for so to under $100. Coupled with the $50 online rebate that he did not tell me about even after I asked if there were any rebates available, and this brings me to under $50 for the RAZR. Plus, I currently have a Motorola V330 that will shortly be going up on eBay, so we'll see how much I'm able to fetch for that. All in all, GREAT post, OP - thanks a lot!

lovingdeals said:You mentioned that you got 1000 mins for 39.99. I have 600 mins for 39.99 and I am out of contract. I called customer service and they said that they could give it to me for 45.99 as that was the plan on the system. Could you give me some more infomation as to how could I haggle for 1000 mins for 39.99. Is there any promotion time ?
Thanks.


You need to contact TMo's retention department. I did this last year and I told them a friend of mine got on this deal for being a loyal customer. Try again, and ask for the retention department. I ended up with 1000 anytime minutes, ulimited nights and weekends all for $39.99. Good luck.

Score! Free Razr! Here's the brief rundown:
-Started w/ $40 plan in Aug 2003 w/ free AR Nokia 3650 from Amazon ($400)
-Had GF join me to $50 family plan in Sep 2004, -$150 AR Motorola v300 from Amazon
-GF phone broke in Jun 2005, called T-Mobile, no offers
-Today: called 3x for deal on Razr following what OP said as closely as possible, first two times (both male account specialists) were both $100+, rejected the deals
-Third time told called CSR, asked about contract expiration date, was asked by CSR about why I asked, said that I'm considering switching because of Motorola E815 from Verizon, got transferred to account specialist (female), said straight up that I'm considering switching to Verizon b/c of E815 for free, she looked it up and said that T-Mobile doesn't have it and the best they have is Razr, tried to see if I would accept it and I said only if the deal is good enough, AS talked to manager for ok, got Razr for free (tax included) w/ 1 yr contract, standard ground shipping.

FYI: for those on family plan, when you renew your contract b/c of a new phone, only the line that gets the new phone get a new contract, the other ones do NOT get renewed unless you choose to sign up for a new plan.

I just got offered $199 each (I wanted 2) and they threw in the free month of service (whopee). Of course I declined and asked to speak with a supervisor who said that she couldn't do any better than that so I said no. My contract's up so I guess I'll be looking for a good deal with Cingular.

Got a quote of $199 also to replace an old Nokia 5190. No thanks. I use Nextel myself, so when the contract for the 4 family phones runs out, adios Tmobile.

Count26 said:razr is gay and useless pos.

if you want a nice phone get Sony ercisson k750i. (mp3,video player 2MP camera,and much more)

Please show us the light, our UNGaynes Majesty. Show us peons what a true unGAYNess and useful like yourself the way of life.

Hmm! just looked up the Sony Erisson K750i. It seems having many great features such as 2 mega camera with nice flash, mp3 player, Memory Stick Pro D, bluetooth..., nearly perfect except price. $411 from Amazon. Will T-Mobile provides this phone in near future? or anyone knows how to get this phone in bargain price? ^^

RyanJohn said:Thanks again to the threadstarter! = )

no problem, i'm amazed with how many people have got such great deals

lovingdeals said:You mentioned that you got 1000 mins for 39.99. I have 600 mins for 39.99 and I am out of contract. I called customer service and they said that they could give it to me for 45.99 as that was the plan on the system. Could you give me some more infomation as to how could I haggle for 1000 mins for 39.99. Is there any promotion time ?
Thanks.Bongus beat me to the punch - I did the same thing when speaking to retention, stating that a friend of mine received the deal, and I also received the free nights/weekends as well. I can't exactly recall how I got through to retention, but it may have been along the lines of me thinking about cancelling and switching providers. Good luck!