Is there an updated code for February? Thank you!!

Thanks Matt! I take it this code is for the W Hotel? Does anyone by any chance have one for the Westin-hotelsathome.com store? Thanks!

It is for the www.whotelsthestore.com, not sure about the other site.

FYI, just got an email from whotelsthestore.com, stating that they were increasing the prices on their W Bed on 03/20/09.

What different between plush and the pillowtop, I need brand new set but don't know which one to choose from.

We're pretty much done with Macy's. We've been through 4 different beds because of a sagging problem. We purchased the "hotel" deluxe plush blah blah blah... which set us back about 3,000. We switched it out twice thinking it was just a defective bed - nope. Same thing happened with our replacement. After switching it out twice... we decided to go with a Simmons "felicia" series. Again, this was a pillow-top bed. Within 4 months of purchasing the bed... we had it inspected and there was a 2" sag on my side of the bed. I'm not a big guy at all...approx 135 lbs. I have a feeling this is a common problem among pillow-top beds. I'm looking to get a firm matress and making it soft via a feather bed etc... I can always change it out if there's a sagging problem.

My only problem with this bed is... you CANT test it out! Granted Macy's switched all of our beds out with no additional costs. I just find it hard to believe there's no refunding with this bed. I understand there's an exchange program available in any event you're not satisfied.

I read several posts about the "deal" not being such a great deal if you compare it to a different matress at Macy's. Well, I compared it to a similar bed and they're asking 1500-1900 for a bed with less coils. Although the amount of coils doesn't necessarily mean it's a better bed. Some companies have less coils.... however, the gauge of the coils they use is larger.

Anybody experience a similar problem to ours... or have the same views to not being able to go to a store and try these matresses out? I've seen more positive reviews about this bed than any other bed I've looked at.

Has anyone else this mattress replaced through warranty? I called W today because our mattress(plush model) is sagging badly. They told me to call Simmons. I called them and they said they would replace it and to follow instructions that they would send me in an email. When I got the email I was upset to see that I must dispose of their defective mattress and pay an $85.00 delivery charge for the replacement. Nobody mentioned that during either phone call. Anybody else get a replacement?

geo123 said:

What deals are you comparing? In December, 2008 we ended up purchasing this Simmons WorldClass Angelique Cushion Firm king mattress SET at Macy's with 1260 coils and a 360 degree foam encasement -- our price for a brand new mattress set (not clearance, which typically carries no warranty) with free delivery and carryout ended up being $1,211 plus tax and Macy's offers a comfort trial and excellent warranty support.

By the way, here is the Sweet Dreams link to the same mattress as ours selling for $1,299 and free shipping, comfort trial, no sales tax, etc... I don't know how their warranty support works though, since all warranty issues must go through your retailer.

I'm currently looking at the King size Angelique via the link you posted and it's running approx 2,400. How did you get it for 1,200? I must say Macy's is GREAT about exchanging out our beds... However, I'd rather avoid ordering 5 different beds to get it right.

How easy was it to request a replacement, I'm on the fence to call? As far as your question goes, a delivery fee for a replacement unit does not seem to be too unfair. However, $85 is a little steep.

It's not just the delivery fee. They also expect me to have the defective mattress hauled away. That is an additional cost for me.

As far as the ease of calling for a replacement. It was painless. Just call Simmons and they will take care of it. They will tell you that they don't need to see it for a first replacement. They will replace it as a courtesy. The mattress you will receive will be good for the remainder of the warranty that you had on the original mattress. They will then send you an email and it will contain the following instructions...

The delivery agent will contact you to schedule an appointment once they have received the product from the local manufacturing facility. Please do not dispose of your bedding product until you can confirm receipt of the required items by Simmons. Your claim CANNOT be finalized unless all items below are received in our office.

___ Satin label or Oval Medallion (on side panel) from mattress with W Hotel Plush
___ White "Under Penalty of Law" tag from mattress.
___ Proof or purchase or receipt

___ Best phone number for carrier to contact you __________________________________.

___ $ 85.00 applicable shipping charges. We accept money orders or bank/cashiers checks only made payable to Simmons. WE ARE UNABLE TO PROCESS PERSONAL CHECKS OR CREDIT CARDS.

I found the easiest way to get the label off without cutting the mattress up is to iron it and warm the adhesive. It will peel right off.

I bought three of these in June 2006 and I am sorry I did. I purchased the plush and bought the featherbeds with covers for all of them. That added almost $200. to the price of each mattress. The featherbeds didn't work because the mattresses still seemed too hard. Then I bought 3" memory foam toppers which ran about $175. each. They were better than the featherbeds until the sagging began. The bed I am replacing now is the worst, but I'm figuring that the one other one will be soon be next. So, for all the money I have into these I think I could have bought much better mattresses. I am going to the local mattress supplier next time and buying a good mattress that I can flip. Like the old saying goes "You get what you pay for."

Does anyone have a discount code for W Hotel Store for May?