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colombo3
- Addicted Member
posted: Nov. 28, 2006 @ 3:37p
jonnashville said:colombo3 said:how do I cancel the first one?There's a link on your Google order summary to customer service... click on that.
Thanks! |
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back2schoolmommy
- Member
posted: Nov. 28, 2006 @ 3:39p
small animal treats are b2g1....(seems to be just the actual treats they would eat, not the chew sticks, etc) |
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sherry7
- Addicted Member
posted: Nov. 28, 2006 @ 3:47p
Darn I just missed it. My poor kittens.  |
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amrcel
- Senior Member
posted: Nov. 28, 2006 @ 4:42p
would allowing a dog to play with cat toys be like allowing a human boy to play with barbies? |
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jacblades
- Broke Member
posted: Nov. 28, 2006 @ 4:57p
amrcel said:would allowing a dog to play with cat toys be like allowing a human boy to play with barbies? if human boys could swallow babies whole...yes. |
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NoMoneyInMyWallet
- Cranky Member
posted: Nov. 28, 2006 @ 5:14p
Looks like my kitty will have to stick to playing with live mice and used toilet paper rolls.  |
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canadial
- New Member
posted: Nov. 28, 2006 @ 5:56p
From: orders@Petco.com To: Sent: Tuesday, November 28, 2006 5:51 PM Subject: Your Petco.com Order #5169057
Dear ,
This email is to inform you about the status of your recent Petco.com order.
Due to a system error, the Buy 2, Get 1 Free Cat Toys promotion was incorrectly priced. We have cancelled your order #5169057 and you will not be billed for this portion of your order.
Please accept our apologies for the error. The details of our pricing policy are below, as posted on our web site:
http://www.Petco.com/Content/HelpList.aspx?PC=helplist&Nav=17&ContentID=3009&TopicID=2#3009
We appreciate your understanding. Once again, we apologize for the incorrect communication and thank you for your business.
Petco.com
===
Pricing Errors and Omissions
We make every effort to ensure the accuracy of the information on our web site. When errors are discovered, we will correct them. Be advised that Petco reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover a pricing error after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded back the full amount of your order. You will be notified via email if your order has been canceled and be given the opportunity to place the order at the correct price. Please note that individual bank policies vary when the amount is credited back to your account. Prices and availability are subject to change without prior notice.The details of our pricing policy are below, as posted on our web site:The details of our pricing policy are below, as posted on our web site: |
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trailzrunner
- Addicted Member
posted: Nov. 28, 2006 @ 6:01p
Just got cancellation e-mail! |
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DealOManiac
- Shopaholic Member
posted: Nov. 28, 2006 @ 6:01p
I just got a similar cancellation email - may be if we picked express shipping, it would have shipped out before they noticed the error !!! |
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karkura
- Senior Member - 1K
posted: Nov. 28, 2006 @ 6:03p
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tylixxa
- Senior Member
posted: Nov. 28, 2006 @ 6:13p
I got a cancel email too. Waiting for the other to pop up.
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CatsRule
- Senior Member
posted: Nov. 28, 2006 @ 6:16p
This stinks. I could see ending the promo but they should have honored the orders that went through.
From now on I'll shop at PETsMART. |
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gmitch64
- Senior Member - 1K
posted: Nov. 28, 2006 @ 6:23p
One cancel email too.... Guess my poor kitty cats won't be getting any pressies this year thanks to Mr McScrooge Petco...
G
(as if... lol) |
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zoomlens
- Happy Member
posted: Nov. 28, 2006 @ 7:14p
I realize the buy 2 cheapies get the 3rd expensive one free deal is gone, but is there at least a B2G1F (with the freebie being the cheapest) offer still alive. I don't see anything about it on the site. But then again, Petco's website is pretty poorly done. |
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phorbin
- Senior Member
posted: Nov. 28, 2006 @ 7:34p
are they just cancelling the buy 2 get 1 free portion of the orders?
I order a few other things just to get me the free shipping and google check out..... |
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tylixxa
- Senior Member
posted: Nov. 28, 2006 @ 7:42p
Heads up! Just got a shipping confirmation with tracking info for my first order. Second order was canceled a few hours earlier and was waiting on the first one's cancellation email. So maybe some of you will luck up too. My first order did have two litter boxes in it as well, so it wasnt entirely all b2g1 free items. Maybe that was why it slip thru?
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wendyleigh2
- Member
posted: Nov. 29, 2006 @ 1:46a
Mine wasn't entirely Buy 2 get 1 and it was cancelled. I hate Petco, they should have honored the orders that went in before they realized their mistake. PETsMART from now on... |
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hardcandy
- Senior Member
posted: Nov. 29, 2006 @ 5:52a
wendyleigh2 said:Mine wasn't entirely Buy 2 get 1 and it was cancelled. I hate Petco, they should have honored the orders that went in before they realized their mistake. PETsMART from now on...
Would you like some cheese with that whine? |
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ubnxt1
- Senior Member
posted: Nov. 29, 2006 @ 5:56a
phorbin said:are they just cancelling the buy 2 get 1 free portion of the orders?
I order a few other things just to get me the free shipping and google check out.....
That's what I took their email to mean. Only cat toys were cancelled. |
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niki4h
- Senior Member - 1K
posted: Nov. 29, 2006 @ 7:42a
ubnxt1 said:phorbin said:are they just cancelling the buy 2 get 1 free portion of the orders?
I order a few other things just to get me the free shipping and google check out.....
That's what I took their email to mean. Only cat toys were cancelled.
I ordered three cat toys and the rest was dog stuff. They still canceled my entire order.  |
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