Cougarr said:Ever since I have very bad experience with customer support with Creative (They charge 5$ for a brokrn battery cover for Zen nano 512MB still in warranty and I have to pay for the shipping ), I decided to aviod any creative products unless it is FAR.
That would be a deal discussion.

Cougarr said:Ever since I have very bad experience with customer support with Creative (They charge 5$ for a brokrn battery cover for Zen nano 512MB still in warranty and I have to pay for the shipping ), I decided to aviod any creative products unless it is FAR.

Was it a defective battery cover or did you break it through misuse? Manufacturer warranties cover provable defects--they aren't the same as insurance policies.

I've never had a Creative product break on me, and their rebates have always gone through without hassle.

Actually, it is a well documented design flaw with this unit that the battery door is veerrrrry easy to break. Be very careful when you get yours.

Also note that the most recent firmware upgrades disable FM recording. This was regarded as a DMCA issue.

UPDATED: The newest firmware released earlier this month put back FM Recording. Now I can say that this is a GREAT player, you won't be disappointed (although the line in recording quality kind of sucks)

LodeRunner said:Cougarr said:Ever since I have very bad experience with customer support with Creative (They charge 5$ for a brokrn battery cover for Zen nano 512MB still in warranty and I have to pay for the shipping ), I decided to aviod any creative products unless it is FAR.

Was it a defective battery cover or did you break it through misuse? Manufacturer warranties cover provable defects--they aren't the same as insurance policies.

I've never had a Creative product break on me, and their rebates have always gone through without hassle.

The creative rebates are pretty reliable to me. However, I also decided to aviod any creative products unless it is FAR/dirt cheap.

The headphone jack on my Creative Zen Micro 5GB broke after one year's moderate use due to a bad engineering design. The warranty had already expired at that moment, I could not do nothing but buying a Sandisk Sansa M240 player. If you go to forum on www.creative.com, you will find it has been a major issue complained there by the customers.

And the Creative Soundblaster Audigy 2 card gave high-pitch noises when I played some PC games like WOW and Lineage II. Integrated onboard sound chips now I am using do better than that.

rebate is so slow. i submitted 2 for this product last december and only got one so far

dunno if its worth the risk. it gets pretty good reviews on Buy.com

The customer service of Buy.com is terrible. Be careful when you want to buy something from ths company.

Dang, I just hopped on the deal on Sunday for around the 64.99 price (25$ AR), only if I waited few more days, would gotten five dollars more off. But for the the Zen Nano Plus, it's pretty great, plus it was pretty fast shipping (about five days, two days earlier than the shipping option, though it was a PA warehouse and I'm in DE).

It already can FM Record, FM works pretty good on it, Hadn't test the line-in yet, pretty good for the price. I'm being careful with the battery door though since I heard a lot of problems with it breaking. I would recommend it greatly.

The link for rebate is not working. Has anyone downloaded one and like to share? Thank you!