Be careful. They'll cancel your account if you try to get as many DVDs as you can get during the trial by using the "I returned the DVD already, please send the next DVD" account problem reporting feature too often.

"Hello XXXXX,

Due to problems with your account, we are unable to continue serving you.

Your subscription to Blockbuster.com will be cancelled, effective Friday, July 20, 2007. To avoid additional charges, return all DVDs rented online by Sunday, August 19, 2007.

If you feel you have received this notice in error, please contact Customer Care at 1-866-692-2789 between 8 a.m. and 6 p.m. CST Monday through Friday.

We appreciate your cooperation.

Sincerely,
Blockbuster Online® Customer Care "

hockeystl said:a529612 said:Be careful. They'll cancel your account if you try to get as many DVDs as you can get during the trial by using the "I returned the DVD already, please send the next DVD" account problem reporting feature too often.

If you have a B&M BB close to you, you'll receive your online movies quicker since the bb.com website is now "real time" with the stores. In other words, when you return to the store, your queue is immediately cleared and the next selections will ship the next business day.

Example: I receive movies in the mail today, I return to my B&M BB tonight. More selections from bb.com ship tomorrow. Love it.

it was always like that. They just didnt remove the movie till they physically recieved it. Either way the ship times are the same.

mainomega said:it was always like that. They just didnt remove the movie till they physically recieved it. Either way the ship times are the same.

In my experience, it was not.

Perhaps they were throttling me when I had a "real" account a few months ago and was actually paying for the service. Paying customers get throttled, free "trial" customers get immediate service. Great business model.

i think they've caught on, i used a new email/cc#/billing address/etc but i can no longer change the shipping address. it kept saying the address is already used by another member. i guess this is only good for those free game rentals now.

I heard they were going to do some changes but that raises the rate too much and i will just go with NetFlix if its true.

I just signed up today, and I can still change the shipping address of my old accounts.
nikehz said:i think they've caught on, i used a new email/cc#/billing address/etc but i can no longer change the shipping address. it kept saying the address is already used by another member. i guess this is only good for those free game rentals now.

DKTVPN said:My free trial will expire this Friday, but they haven't shipped any movie since last Thursday after I returned them all at store. They even emailed me they got the movies, what the ...
Similar situation here. My 4-week trial started 6/30, the last DVD they actually mailed me was on 7/10, all mailed DVDs were returned in-store a few days after I got them, and my last in-store free rental was returned 7/20. I had a total of about 7 DVDs out in the past 24 days, and it seems like my trial was shut off prematurely. It was my first experience with Blockbuster Online and it definitely wasn't positive.

Thanks OP, and don't forget to use FatCash for $20 sign up bonus

Your current plan...
Blockbuster Total Access 4 Week Free Trial $17.99 / month (plus taxes)
3 at-a-time, unlimited
+1 FREE bonus Movie or Game Rental E-Coupon / Month

Does anyone know how they enforce the new 5 per month at local stores ?

Are we gransfathered in untill next month or what ?

nuid said:Does anyone know how they enforce the new 5 per month at local stores ?

Are we gransfathered in untill next month or what ?

I have not received any emails from BB regarding this policy change. Is it posted on their website somewhere? Thanks in advance for clarification.