Microsoft Money Deluxe 2008 - FAR

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JonesBeach
Senior Member - 4K

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posted: Nov. 30, 2007 @ 5:23p

WalterB said:Just got my MS Money Deluxe Plus 2008 from Staples today after seeing their website two days ago that said it was free after mail in rebate. But, the rebate sticker on the box says $40 rebate with purchase of any qualifying __TaxCut__ product, or a __$20__ rebate for the MS Money Deluxe Plus alone.

The rebate form inside the box says $20 rebate for this version and $30 rebate for other versions. Called the number on the invoice (1-800-333-3330). The customer service person put me on hold for a while, then came back and said it was a web site mistake and they would provide $20 in customer coupons, but that's it. She said that they were changing the web site as we speak and that the coupons were all that her supervisor authorized.

All of which is why I'm generally a Staples fan. They're not perfect, but they do try to make things right more often than not.

jondiehl
Member

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posted: Dec. 2, 2007 @ 1:37p

Went to Best Buy today and they price matched for me via the Staples.com website.

Picked up TaxCut Premium Federal for $19.99 and the manager package priced Microsoft Money Plus Deluxe for $0.00 ($49.99 off their normal price for Money Deluxe).

No rebates, no waiting, tax on only $19.99 instead of on both, plus I got double reward zone points this morning.

ibb205
Senior Member

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posted: Dec. 4, 2007 @ 10:05p

Anyone have a screenshot they can post?

aga1793
Member

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posted: Dec. 4, 2007 @ 11:05p

Called Staples a couple of days ago, and they refunded me the entire amount back on my credit card, and told me I could keep the package for free. The CSR even refunded my the sales tax I had paid. Very impressed with their level of service. All it took is 1 phone call.