Zagg Inc Reseller Rating - 3.91/10

Buyer beware, bad reseller ratings for Zagg, which according to OP owns invisibleShield.

Random Consumer Review said:1/26/08 4:40 PM
My experience with ZAGG/ShieldZone is one of the worst I have ever had with an online company. I ordered an Invisibleshield on Jan 14th, 2007. A few days later, I tried to get my order history and it reported that I had no recent orders. I sent them an email, which was replied to fairly promptly (about 1 day). The person (Elian R) told me that "something" had gone wrong with my order and even though they had my money, they hadn't created an order for me.

Great!

Thats helpful. They asked for all my information again (which was, of course, available on the PayPal payment as well as the account I registered at their site), but I sent it again anyways. A few days later, I get another email telling me that I have a new order, it will be shipped out soon, etc...

A few days later, I try the new "order number". To my surprise, this one doesn't work either. I send them an email, but before someone responds, I get a separate email saying SOMETHING WAS WRONG WITH MY NEW ORDER. This is shocking, because I didn't make the order - the customer service person MANUALLY CREATED IT. They offered me a "25% off coupon for my next order" and said I would be refunded.

Of course, I wasn't. I had no money, no order and THE COUPON DOESN'T EVEN WORK (they sent me another email with a "corrected" coupon, give me a break, why would I order again?)

So, here we are, 2 weeks later and I haven't heard a word in over a week. I filed a paypal dispute on the 22nd, and they didn't even bother to respond to that. In a few days, it will be decided in my favor and they will lose my money - but they've already lost a customer for life. I bought a BestSkinEver instead.

I think the last promotion lasted about 5 weeks. It ended for a few days and then they brought it back, but it's anyone's guess as to when it will expire again. I waited the last time and ended up missing it by a day. Now that it's back I ordered as fast as I could. Don't wait because it can end anytime.

Placed an order for my phone. I bought the last cover from eBay, and its been mediocre at best. Hoping this works well.

Thanks OP

Boostaddict said:How do you get the discount? There are about 5 protectors that I'd like to get and they are about $10-$12/each. Not willing to pay that much. No sign of the discount when you start the checkout process. I tried both the OP and subsequent link with the same thing...

Try the quick summary link..I just did it now and it reflects the 50% off. Just make sure your shopping cart is empty first.

Just put a trigger to purchase the full body kit and 2 screen protectors for my ATT Tilt (aka HTC TyTn II).

I thought I won't need more than 2 screen protectors as if I would have to replace both of them, it is about time to purchase a new phone (I am a cell phone junkie). haha

Great post.. thanks OP!

I wonder has anyone used the free shipping? From the site, it said it would take 2 weeks to delivery and no shipping notification would be sent. Shall I really be expecting it would take that long to ship out the order?

With free shipping, I wouldn't expect it any earlier than a week, and two weeks if they're backed up. They use "UPS Mail Innovations" which seems like UPS Ground transit with the USPS making the final delivery.

To track your order, just type your order number into this form:
Link-o-Rama

I'm not sure why they don't mention this mehod of tracking on their site. Maybe it's to dodge the fact that they sometimes don't ship until a week or more after your initial order.

xpfshost said:Same experience here. Very difficult to install the full kits without dust/bubbles. They are very tough, though. I was going to get the kit for the Nintendo DS Lite, but I can't imagine having any hair left by the time I got the kit installed halfway right... Great value at 50% off if you have the patience.

xpfshost

SilverB18C1 said:I'll echo a few comments here, the full kits for cell phones can be a pain to put on, but if you take your time they're worth it.

Be VERY careful when doing black/dark colored devices. I tried putting a full kit on a Motorola Q9c and no matter how careful I was, lint/dust/particles always found a way to get under the shield when being installed. I gave up and just returned the kit because I knew it would drive me insane. Also, I found that the glossy finish of the shield looked VERY tacky on the matte Q9c.

I also put a full kit on a Palm Centro which came out awesome. The Centro already had a glossy finish, so the kit truly did look invisible.

The screen protectors are DEFINITELY worth it at 50% off.

My comments... I'm 50/50 on these. The first one I got was for my 5g ipod video. ugh, I guess I didn't do it right and got dust on the inside of the film and gave up putting it on the ipod.
On the other hand, I took my time to put the full cover from my blackberry pearl and it turned out very well. The only issue I have is the bottom part where the phone curves... the edges stick out just a little bit attracting lint... its on the curved part between the bottom and the back.

ordered this for my cell and camera and put them on last night with no issues at ALL !!! they look great ! I went back to the site today and ordered another one for my husbands phone and camera too ! The free Delivery came in 3 days ! Thanks OP !

digitalnrg said:ordered for my Iphone & 5G Ipod. Was told it would be 2 weeks for delivery, but received it in 2 days. Looks great!
lnav2121 said:ordered this for my cell and camera and put them on last night with no issues at ALL !!! they look great ! I went back to the site today and ordered another one for my husbands phone and camera too ! The free Delivery came in 3 days ! Thanks OP !
sounds great
do you guys know where can we find the Order History? and where did they ship your skins from?